{"id":252643,"url":"https://alion.io/job/xylem-field-service-technician-16","title":"Field Service Technician","company":{"id":44465,"name":"Xylem","domain":"xylem.com","url":"https://alion.io/company/xylem","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":77,"ghost_share":0,"stale_share":0.623,"repost_share":0.013,"time_to_fill_p50_days":42,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milpitas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":67000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":7889},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-08-10T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-02T18:44:50Z","board_verified":true,"closed_at":null,"days_open":84,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":84},"description":"Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperatingin over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.\nThe Field Service Technician is responsible for performing onsite service, maintenance, troubleshooting, and repair activities at customer locations while ensuring all work is completed safely, efficiently, and in accordance with company and customer standards. This role supports a variety of mechanical, electrical, diesel, and related equipment systems, conducts preventive maintenance activities, manages parts inventory, and identifies and resolves equipment and workplace safety concerns.\nThe successful candidate will interact directly with customers, support multiple sites and technologies, and demonstrate strong problem-solving and critical-thinking skills to diagnose issues and deliver effective solutions. This position requires a commitment to safety, customer service, teamwork, and continuous improvement.\nKey Responsibilities\nPromote and maintain a safe work environment by following all company and customer safety policies and procedures.\nPerform field service activities, including equipment inspection, troubleshooting, maintenance, repair, and commissioning.\nDiagnose mechanical, electrical, diesel, and related equipment issues and implement timely corrective actions.\nConduct preventive maintenance and ensure equipment reliability and performance.\nMaintain accurate service records, inspection reports, and inventory documentation.\nIdentify, communicate, and resolve safety concerns involving company and customer-owned equipment.\nBuild and maintain positive customer relationships through professional communication and service excellence.\nProtect and properly maintain company tools, vehicles, equipment, and other assets.\nCollaborate effectively with team members while also working independently when required.\nDemonstrate accountability, innovation, and ownership in delivering high-quality results.\nAdapt to varying customer environments, technologies, and work assignments.\nTravel Requirements\nFrequent local travel is required to customer sites.\nValid driver's license with an acceptable driving record required.\nMust meet company and customer driving qualification standards.\nEducation & Qualifications\nHigh school diploma, GED, or equivalent required.\nAbility to obtain a Class A or Class B Commercial Driver's License (CDL) with applicable endorsements.\nAbility to obtain and maintain a DOT Medical Card.\nAbility to secure required customer access credentials and clearances, including TWIC, DISA, and other site-specific requirements.\nExperience\n0-2 years of technical field service, maintenance, mechanical, electrical, diesel, or related experience preferred.\nPrior customer service experience required.\nExperience working in industrial, construction, manufacturing, utility, or related environments is a plus.\nBasic knowledge of mechanical, electrical, diesel, fusion, or related equipment systems, depending on business unit requirements.\nStrong troubleshooting and diagnostic capabilities.\nAbility to analyze technical issues and apply critical-thinking skills to identify effective solutions.\nProficient with Microsoft Office applications and smart/mobile devices.\nStrong verbal and written communication skills.\nDriving & Compliance Requirements\nCandidates must successfully complete all applicable driving and compliance requirements, which may include:\nMotor Vehicle Report (MVR) review\nDriver Application for Employment\nDriver Disclosure and Release\nEmployee Applicant Drug and Alcohol Statement\nFMCSA Certificate of Awareness\nDriver Certificate of Violations\nDriver Statement of On-Duty Hours\nRoad Test (if applicable)\nCopy of valid driver's license\nCopy of current medical certificate\nThis position may be subject to additional customer-specific access, safety, and compliance requirements.\nThe estimated pay rate for this position is $22-34 per hour, depending on skills and experience. Starting pay is dependent on multiple factors, such as skills, experience, and qualifications. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.\nJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; wherewe recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.\nAt Xylem, you'llnot only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.\nPlease note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providingreasonable accommodationsto enable all employees to perform their essential job functions. We reserve the right to modifythis job description and assign additionalduties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation","description_format":"text","description_chars":6207,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-09-05T11:06:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 12","filings_12m":12,"filings_prev_12m":26,"green_card_filings_12m":0,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.242,"p_room":0.28,"age_days":84,"expected_fill_days":42,"reasons":["conf:2","stale_co","evergreen","wave","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/xylem-field-service-technician-16","json_url":"https://alion.io/job/xylem-field-service-technician-16.json","meta":{"generated_at":"2026-11-02T19:51:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27865,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44465},"rest":"https://alion.io/mcp/rest/get_company?id=44465"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxylem-field-service-technician-16"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxylem-field-service-technician-16"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxylem-field-service-technician-16"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xylem-field-service-technician-16\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxylem-field-service-technician-16"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":252643}},{"tool":"search_jobs","arguments":{"company":"xylem.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":252643},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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