{"id":3707606,"url":"https://alion.io/job/xylem-field-service-technician-38","title":"Field Service Technician","company":{"id":44465,"name":"Xylem","domain":"xylem.com","url":"https://alion.io/company/xylem","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":81,"ghost_share":0,"stale_share":0.568,"repost_share":0.012,"time_to_fill_p50_days":43,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":33,"currency":"USD","period":"hour","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-03T21:41:39Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T15:56:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperatingin over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.\nJob Summary\nThe Field Service Technician is responsible for performing field service activities at customer sites in a safe, efficient, and professional manner. This role includes troubleshooting, repairing, installing, and maintaining mechanical, electrical, hydraulic, pneumatic, diesel, and other specialized equipment depending on the business unit. The technician will perform preventative maintenance, manage parts inventory, identify and resolve equipment and safety issues, and provide exceptional customer service. This position requires strong troubleshooting and problem-solving skills, critical thinking, and the ability to work independently in a variety of field environments.\nWho We Are Looking For\nXylem is seeking mechanically inclined professionals who are passionate about hands-on work, troubleshooting, and problem-solving. We encourage individuals with backgrounds in mechanical, electrical, diesel, automotive, HVAC, hydraulics, industrial equipment, fusion, or related skilled trades to apply. Candidates who enjoy working in the field, interacting with customers, learning new technology, and developing their technical skills are encouraged to bring their expertise to our team.\nAt Xylem, we are united by a shared purpose: solving water to create a more sustainable world. If you are driven by innovation, service, and making a real impact, we invite you to bring your skills to our team as a Field Service Technician.\nEssential Responsibilities\nPromote and maintain a safe work environment for employees, customers, and contractors.\nPerform troubleshooting, repair, installation, and preventative maintenance on customer- and company-owned equipment.\nDiagnose mechanical, electrical, hydraulic, pneumatic, diesel, and other equipment issues as applicable to the business unit.\nManage parts inventory and maintain accurate service documentation.\nIdentify, communicate, and address safety concerns at customer sites.\nDeliver high-quality customer service while serving as a primary point of contact in the field.\nComplete service reports and required documentation accurately and on time.\nDemonstrate accountability, innovation, and ownership in daily work activities.\nCollaborate effectively with team members while maintaining the ability to work independently.\nSupport multiple customer locations, systems, and technologies as required.\nQualifications\nHigh school diploma or GED required.\n0-2 years of technical, mechanical, electrical, diesel, or related field service experience preferred.\nPrior customer-facing experience preferred.\nExperience with mechanical equipment, electrical systems, diesel, hydraulics, HVAC, automotive, industrial equipment, pumps, fusion, or related technical fields is a plus.\nAbility to obtain required customer site clearances, including TWIC, DISA, or other site-specific requirements.\nAbility to obtain and maintain a DOT Medical Card, if required.\nValid driver's license and acceptable driving record required.\nSkills\nMechanical, electrical, diesel, hydraulic, pneumatic, fusion, or related technical knowledge depending on business unit requirements.\nStrong troubleshooting, critical thinking, and problem-solving skills.\nAbility to work independently with minimal supervision.\nExcellent communication and customer service skills.\nProficiency with Microsoft Office applications and mobile technology.\nAbility to analyze technical information and communicate findings clearly.\nAbility to learn new equipment, systems, and technologies.\nAbility to develop effective solutions in dynamic field environments.\nTravel and Driving Requirements\nTravel to customer sites is required and may vary depending on the division and location.\nOvernight travel may be required based on business and customer needs.\nThis position requires operating a company vehicle. Candidates must have and maintain a valid driver's license and a clean driving record that meets company standards.\nCandidates must successfully complete all required driver, DOT, medical, and background screening requirements.\nCompensation & Benefits\nThe estimated salary range for this position is $28 to $33 an hour. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.\nJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; wherewe recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.\nAt Xylem, you'llnot only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.\nPlease note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providingreasonable accommodationsto enable all employees to perform their essential job functions. We reserve the right to modifythis job description and assign additionalduties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation","description_format":"text","description_chars":6547,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-11-03T21:41:39Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 12","filings_12m":12,"filings_prev_12m":26,"green_card_filings_12m":0,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.417,"p_room":1,"age_days":1,"expected_fill_days":43,"reasons":["conf:0","stale_co","evergreen","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":true},"html_url":"https://alion.io/job/xylem-field-service-technician-38","json_url":"https://alion.io/job/xylem-field-service-technician-38.json","meta":{"generated_at":"2026-11-05T17:48:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23229,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44465},"rest":"https://alion.io/mcp/rest/get_company?id=44465"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxylem-field-service-technician-38"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxylem-field-service-technician-38"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxylem-field-service-technician-38"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xylem-field-service-technician-38\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxylem-field-service-technician-38"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3707606}},{"tool":"search_jobs","arguments":{"company":"xylem.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3707606},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}