{"id":3344812,"url":"https://alion.io/job/xylem-key-accounts-manager-mining","title":"Key Accounts Manager – Mining","company":{"id":44465,"name":"Xylem","domain":"xylem.com","url":"https://alion.io/company/xylem","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":79,"ghost_share":0,"stale_share":0.595,"repost_share":0.013,"time_to_fill_p50_days":43,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States","Boise, United States","Phoenix, United States","Nashville, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":155000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1030},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T16:52:50Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-04T03:28:50Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperatingin over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.\nXylem is hiring a Key Account Manager- Mining!\nJob Description Summary\nThe Business Development / Key Account Manager - Mining is a senior individual contributor responsible for leading Xylem’s strategy and relationship with a select portfolio of strategic mining customers. The primary objective of this role is to significantly grow Xylem’s business within these key accounts by creating a differentiated, high-touch customer experience and making it easier for customers to do business with Xylem. \nRather than broadly prospecting across the mining market, this role is focused on going deeper with a small number of priority accounts where Xylem sees significant opportunity for growth. \nThe Business Development / Key Account Manager will develop an intimate understanding of each customer’s operations, priorities, challenges, stakeholders, projects, and long-term plans. Working alongside a small, dedicated account team, this individual will serve as the primary point of connection between the customer and Xylem, coordinating the resources necessary to respond to the customer’s needs quickly and effectively. \nThe goal is simple: know these customers better, serve them better, and substantially grow Xylem’s business with them.\nKey Responsibilities\nStrategic Key Account Leadership\nOwn the overall account strategy and relationship for a defined portfolio of a handful of mining customers. \nDevelop and execute comprehensive account plans designed to significantly grow Xylem’s business within each customer. \nBuild a deep understanding of each customer’s operations, organizational structure, priorities, investment plans, challenges, decision-making processes, and key stakeholders. \nIdentify opportunities to expand Xylem’s presence across customer sites, applications, projects, and operations. \nEstablish clear priorities and growth objectives for each assigned account. \nSingle Point of Contact\nServe as the primary commercial and operational point of contact and trusted partner for assigned strategic customers. \nCreate a high-touch customer experience that provides customers with a clear and consistent path into Xylem. \nTake ownership of customer needs and coordinate internally to resolve issues, answer questions, develop solutions, and mobilize appropriate resources. \nMinimize the need for customers to navigate multiple Xylem functions, teams, and contacts independently. \nMaintain visibility across customer interactions to create continuity and accountability throughout the relationship. \nDedicated Account Team Leadership\nProvide strategic direction and coordination for a small team of resources dedicated to supporting the assigned accounts. \nEstablish clear account priorities so frontline team members understand where to focus and how to support the overall customer strategy. \nCoordinate the involvement of sales, service, engineering, operations, treatment, applications, and other resources when specialized expertise is required. \nLead through influence rather than traditional people-management authority, creating alignment across functions around the needs of the customer. \nEnsure commitments made to customers are effectively coordinated and followed through. \nCustomer Relationship Development\nDevelop strong relationships across multiple levels and functions within each customer organization. \nBuild relationships beyond individual buyers or locations to better understand the customer's broader organization and business. \nMaintain regular engagement with customer decision-makers, operational leaders, technical stakeholders, and other key contacts. \nBecome a trusted resource who understands the customer’s business well enough to anticipate needs rather than simply react to requests. \nRepresent the broader capabilities of Xylem to the customer rather than a single product, solution, or business line. \nAccount Growth\nIdentify opportunities to increase Xylem’s share of business by $10M+ within existing strategic accounts. \nUnderstand where customers currently use Xylem solutions, where they do not, and where additional value can be created. \nDevelop strategies to expand Xylem’s involvement in existing operations, upcoming projects, and longer-term customer initiatives. \nConnect customer challenges with appropriate Xylem capabilities across dewatering, pumping, water management, treatment, service, and related solutions. \nBuild and maintain visibility to opportunities, customer priorities, competitive activity, and account growth plans. \nMeasure progress against established account growth objectives. \nCustomer Advocacy & Internal Coordination\nServe as the voice of the strategic customer within Xylem. \nTranslate customer priorities and challenges into clear actions for internal teams. \nRemove internal barriers that create unnecessary complexity or delays for strategic customers. \nBring the appropriate Xylem resources together around significant customer needs and opportunities. \nMaintain accountability and communication across the account team so customers experience Xylem as one coordinated organization. \nQualifications\nBachelor’s degree in business, engineering, mining, or a related field, or equivalent relevant experience. \n7+ years of experience in key account management, strategic sales, business development, technical sales, mining, industrial water, dewatering, pumping, or a related field. \nDemonstrated experience managing and growing complex, strategic customer relationships. \nExperience working with large customers involving multiple locations, stakeholders, decision-makers, or business needs. \nStrong understanding of consultative selling and strategic account management. \nAbility to navigate complex organizations and build relationships across operational, technical, commercial, and executive levels. \nDemonstrated ability to coordinate cross-functional resources without direct reporting authority. \nStrong business and commercial acumen. \nExcellent communication, relationship-building, negotiation, and problem-solving skills. \nAbility to travel regularly to customer and mining locations. \nPreferred Qualifications\nDirect experience within mining, mineral processing, dewatering, industrial water, or related industries. \nExperience managing large national, regional, or enterprise-level accounts. \nUnderstanding of mine water management, dewatering, pumping, water treatment, and related applications. \nExperience developing multi-year strategic account plans. \nExperience expanding relationships across multiple customer sites or operations. \nEstablished relationships within the North American mining industry. \nKey Competencies\nStrategic Account Management \nCustomer Relationship Management \nCustomer Advocacy \nCommercial Acumen \nConsultative Selling \nAccount Planning \nCross-Functional Leadership \nExecutive Relationship Development \nOpportunity Development \nProblem Solving \nInfluence Without Authority \nMining Market Knowledge \nSalary:\nThe estimated salary range for this position is $150,000 to $165,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.\nJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; wherewe recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.\nAt Xylem, you'llnot only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG).Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.\nPlease note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providingreasonable accommodationsto enable all employees to perform their essential job functions. We reserve the right to modifythis job description and assign additionalduties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation","description_format":"text","description_chars":9439,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-10-27T16:52:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 12","filings_12m":12,"filings_prev_12m":26,"green_card_filings_12m":0,"median_offered_wage_usd":112500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":43,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/xylem-key-accounts-manager-mining","json_url":"https://alion.io/job/xylem-key-accounts-manager-mining.json","meta":{"generated_at":"2026-11-04T03:53:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6013,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44465},"rest":"https://alion.io/mcp/rest/get_company?id=44465"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxylem-key-accounts-manager-mining"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxylem-key-accounts-manager-mining"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxylem-key-accounts-manager-mining"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xylem-key-accounts-manager-mining\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxylem-key-accounts-manager-mining"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3344812}},{"tool":"search_jobs","arguments":{"company":"xylem.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3344812},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}