{"id":1557628,"url":"https://alion.io/job/xylem-operations-manager","title":"Operations Manager","company":{"id":44465,"name":"Xylem","domain":"xylem.com","url":"https://alion.io/company/xylem","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":57,"ghost_share":0,"stale_share":0.877,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":91000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3027},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T13:10:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.As a leading water technology company with 23,000 employeesoperatingin over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.\nJob Summary:The Operations Manager is responsible for overseeing the entire operational management system within the organization. This role involves developing and implementing operational policies and procedures, managing a team of operational professionals, and ensuring that operations meet or exceed customer expectations. The Operations Manager conducts regular audits, reviews operational performance data, and collaborates with other departments to drive continuous improvement initiatives. Key responsibilities include managing operational documentation, ensuring compliance with industry standards and regulations, and reporting on operational performance to senior leadership.\nResponsibilities:\nStrategic Planning\nCreate and implement long-term business strategies\nDevelop and monitor budgets and financial plans\nAnalyze market trends and make recommendations for improvement\nProject Management\nOversee project timelines and ensure deadlines are met\nCoordinate with different departments to ensure smooth project execution\nIdentify and resolve any project issues or conflicts\nSupply Chain Management\nManage inventory levels and ensure timely delivery of goods\nNegotiate contracts with suppliers and vendors\nMonitor and analyze supply chain processes for efficiency and cost-effectiveness\nQuality Control\nDevelop and enforce quality control procedures\nConduct regular audits to ensure compliance with standards\nAddress any quality issues and implement corrective actions\nRisk Management\nIdentify potential risks and develop contingency plans\nEnsure compliance with health and safety regulations\nMonitor and address any legal or regulatory issues\nCustomer Service\nDevelop and maintain positive relationships with clients\nAddress any customer complaints or concerns\nImplement strategies to improve customer satisfaction\nData Analysis and Reporting\nTrack and analyze key performance indicators\nGenerate reports on operations and present to upper management\nUse data to identify areas for improvement and make recommendations.\nTeam Management:\nLead and manage a team, providing guidance, feedback, and support.\nSet goals and KPIs for team members and monitor performance.\nFoster a positive and collaborative work environment.\nDevelop and implement training programs to keep team members updated on trends and strategies.\nHigh Impact Behaviors:\nStrategic Decision Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization’s vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders’ interests.\nEffective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.\nFostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued.\nQualifications:\nBachelor’s in Business Administration, Supply Chain Management, or related field, with at least 5 years experience., with at least 2 years experience as a people manager or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.\nProven experience in import/export operations with significant supervisory experience.\nExpert level understanding of advanced failure analysis techniques.\nStrong problem-solving and analytical skills to identify issues and develop effective solutions.\nExcellent verbal and written communication skills to report findings and make recommendations.\nStrong analytical skills to interpret complex data and translate it into actionable insights.\nProficiency in data analysis tools and software, such as Excel, Google Analytics, and various CRM platforms.\nExperience with digital marketing strategies, including SEO, PPC, and SEM campaigns.\nExcellent written and verbal communication skills, with the ability to present findings clearly and persuasively.\nA strategic thinker with a test and learn approach to marketing efforts and process improvements.\nResource Allocation: Allocate personnel, tools, and other resources efficiently to achieve project goals. Balance competing priorities and adapt as needed.\n• End-to-end Project Management: Lead improvement projects from initiation to completion. Monitor progress, address challenges, and ensure timely delivery of measurable results.\nJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.","description_format":"text","description_chars":5726,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Data & Analytics","Energy & Utilities","Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-01T02:43:33Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":35,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/xylem-operations-manager","json_url":"https://alion.io/job/xylem-operations-manager.json","meta":{"generated_at":"2026-10-01T21:56:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4520,"day_limit":5000,"remaining_today":480,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}