{"id":3036103,"url":"https://alion.io/job/xylem-supervisor-de-servicio-tecnico-y-postventa","title":"Supervisor de Servicio Técnico y Postventa","company":{"id":44465,"name":"Xylem","domain":"xylem.com","url":"https://alion.io/company/xylem","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":78,"ghost_share":0,"stale_share":0.577,"repost_share":0.013,"time_to_fill_p50_days":42,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santiago, Chile"],"countries":["CL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T21:25:25Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-30T22:59:41Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.As a leading water technology company with 23,000 employeesoperatingin over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.\nObjetivo del cargo\nSupervisar y dirigir al personal de Servicio Técnico en las actividades de evaluación, diagnóstico, armado, reparación, mantención y asistencia en terreno, asegurando el cumplimiento de los estándares de calidad, seguridad y medio ambiente de la compañía.\nPrincipales responsabilidades\nLiderar y supervisar al equipo de Servicio Técnico, promoviendo el cumplimiento de normas internas y estándares operacionales.\nGestionar los recursos técnicos, herramientas y equipos necesarios para la operación eficiente del área.\nSupervisar la elaboración de informes técnicos y presupuestos de reparación, garantizando calidad y cumplimiento de plazos.\nAsegurar el cumplimiento de los estándares de calidad y tiempos de entrega en reparaciones realizadas tanto en taller como con proveedores externos.\nVelar por la correcta aplicación de procedimientos técnicos, normas de seguridad y requerimientos del Sistema de Gestión Integrado (SGI).\nBrindar soporte técnico en instalación, evaluación y puesta en marcha de equipos de bombeo.\nCoordinar y proponer planes de capacitación para el equipo técnico.\nApoyar las áreas de Bodega y Ventas mediante asesoría técnica, control de inventario y cotización de servicios y repuestos.\nGestionar reclamos de garantía utilizando metodologías de análisis de causa raíz (RCA) para entregar soluciones efectivas a los clientes.\nParticipar activamente en la gestión de indicadores, acciones correctivas, documentación y procesos asociados al Sistema de Gestión Integrado.\nRequisitos\nTítulo profesional de Ingeniería en Mantenimiento Industrial, Ingeniería Mecánica, Ingeniería Eléctrica o carrera afín.\nEntre 5 y 10 años de experiencia en supervisión de servicios técnicos relacionados con mantenimiento, reparación, instalación y puesta en marcha de equipos de bombeo.\nConocimientos en:\nSistemas y equipos de bombeo.\nHidráulica aplicada al análisis de sistemas de bombeo.\nDiagnóstico mecánico avanzado en bombas centrífugas y equipos rotativos.\nProcesos de recuperación de componentes (soldadura, mecanizado, balanceo y ensayos no destructivos).\nSistemas eléctricos y mecánicos.\nLean Six Sigma.\nGestión de garantías y análisis de causa raíz (RCA).\nNormas ISO y Sistemas de Gestión Integrado (Calidad, Seguridad y Medio Ambiente).\nLicencia de conducir Clase B.\nDisponibilidad para viajar y participar en turnos de emergencia.\nInglés técnico intermedio (deseable).\nBuscamos una persona con:\nFuerte orientación al cliente.\nLiderazgo y desarrollo de equipos.\nCapacidad de análisis y resolución de problemas.\nCompromiso con la seguridad y la excelencia operacional.\nHabilidades de coordinación y gestión de múltiples actividades.\nSi quieres ser parte de una organización enfocada en la excelencia técnica, la innovación y el servicio al cliente, ¡postula con nosotros!\n#Empleo #SupervisorServicioTécnico #Ingeniería #MantenimientoIndustrial #Bombas #ServicioTécnico #Liderazgo #OportunidadLaboral #Hiring #Talent Acquisition #Chile\nJoin the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.","description_format":"text","description_chars":4037,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Water Utilities"],"lifecycle":[{"event":"open","at":"2026-10-21T21:25:25Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.627,"p_room":1,"age_days":8,"expected_fill_days":42,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/xylem-supervisor-de-servicio-tecnico-y-postventa","json_url":"https://alion.io/job/xylem-supervisor-de-servicio-tecnico-y-postventa.json","meta":{"generated_at":"2026-10-30T23:16:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14493,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44465},"rest":"https://alion.io/mcp/rest/get_company?id=44465"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fxylem-supervisor-de-servicio-tecnico-y-postventa"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fxylem-supervisor-de-servicio-tecnico-y-postventa"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fxylem-supervisor-de-servicio-tecnico-y-postventa"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/xylem-supervisor-de-servicio-tecnico-y-postventa\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fxylem-supervisor-de-servicio-tecnico-y-postventa"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3036103}},{"tool":"search_jobs","arguments":{"company":"xylem.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3036103},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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