# Technical Support Engineer

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperatingin over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. THE ROLE: The Technical Support Engineer will be responsible for providing AMI/AMR software/hardware and technical support for three main utility markets. CORE RESPONSIBILITIES: Perform software/hardware phone support and on-site support (on as needed basis), on AMR/AMI systems. Primary functions include telephone support of these products with a thorough understanding of our commitment to response times, call escalation procedures, and customer satisfaction. Participate in the day-to-day operations of handling Technical Service requests from Sales, Distributors, PM, and external customers using AMR/AMI systems with the expectancy of a minimum of 8 to 10 support calls a day. Resolve the customer's issues via their past e

- **Id**: 4082857
- **Url**: <https://alion.io/job/xylem-technical-support-engineer-2>
- **Role**: Support
- **Role family**: Support
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Uniontown, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T18:10:48Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-12T20:53:06Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 3959
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Industrial Machinery, Water Utilities

## Company

- **Id**: 44465
- **Name**: Xylem
- **Domain**: xylem.com
- **Url**: <https://alion.io/company/xylem>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 84
- **Open postings**: 80
- **Ghost share**: 0
- **Stale share**: 0.638
- **Repost share**: 0.013
- **Time to fill p50 days**: 41
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Linux** — Optional: yes
- **MySQL** — Optional: yes
- **SQL** — Optional: yes
- **Unix** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-11T18:10:48Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 12; Filings 12m: 12

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 41
- **Reasons**: conf:3, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.