{"id":1625777,"url":"https://alion.io/job/ya-group-engineering-operations-coordinator","title":"Engineering Operations Coordinator","company":{"id":2133572,"name":"YA Group","domain":"yagroup.com","url":"https://alion.io/company/yagroup","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"PT","utc_offset_min":-8,"utc_offset_max":-8},"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":55},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"Monday.com","optional":false},{"name":"Power BI","optional":false}],"status":"closed","first_seen_at":"2026-09-25T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-03T19:55:04Z","board_verified":false,"closed_at":"2026-10-03T19:55:04Z","days_open":8,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":8},"description":"The Role: \nThe Engineering Operations Coordinator serves as a centralized operational resource supporting engineering staff throughout the project lifecycle. This role manages project administration, system maintenance, operational support, quality control, training, and process execution so projects are established, maintained, and completed accurately and efficiently. \nThe position connects engineers with the company’s systems, processes, and administrative requirements. By maintaining data integrity, coordinating operational workflows, and providing system and process support, the Engineering Operations Coordinator helps engineers remain focused on client service and billable technical work. \nThis is a fully remote position. Candidates must reside within the Pacific Time Zone to support collaboration with team members, engineers, and clients.\nIn This Role, You Will:\nManage project administration from intake and initial setup through ongoing maintenance and closure support. \nReview project setup requests for completeness and accuracy; support conflict-check procedures and apply applicable client, billing, rate, budget, reference, and documentation requirements. \nCreate, modify, and maintain project, client, contact, billing, and related operational records in NetSuite and other company systems. \nCreate and maintain standardized project folder structures in Egnyte and assist engineers with file-management questions or issues. \nReview, approve, reject, and track time entries and expense submissions; follow up on missing or incomplete information to support timely processing. \nPerform billing-readiness reviews and help identify and resolve administrative issues that could delay invoicing, reporting, or project progression. \nMaintain operational trackers, recurring controls, project records, and supporting documentation; research historical records and resolve data discrepancies. \nServe as a primary operational and administrative resource for engineers by answering process and system questions through email, Microsoft Teams, telephone, and screen-sharing sessions. \nProvide first-line troubleshooting for NetSuite, Concur, Egnyte, Microsoft applications, XactAnalysis, Claims Connect, and related processes; escalate technical issues to the internal Tech Support Team when appropriate. \nReceive and route project intake inquiries from clients, insurance carriers, attorneys, and other external contacts; respond to appropriate administrative questions and involve the lead engineer when technical or client decisions are required. \nCoordinate with Engineering, Billing, Finance, Human Resources, Technical Support, and other internal groups to resolve project and process issues. \nReview project information, system entries, and documentation for accuracy, completeness, and compliance with company and client-specific requirements. \nExercise sound judgment to resolve routine matters independently and escalate unusual, uncertain, high-risk, disputed, or policy-related matters to management. \nProvide formatting review of reports and other project documents as requested by engineers. \nTrain new engineers and Operations Administrators on time entry, project administration, expense reimbursement, file management, systems, and related company processes. \nShare best practices, cross-train team members, review work for accuracy, and provide guidance when coworkers encounter unusual situations. \nMaintain and contribute to templates, OneNote resources, training guides, knowledge materials, and process documentation. \nSupport implementation of new procedures, systems, workflows, client programs, rate changes, and operational initiatives; identify opportunities to improve efficiency, quality, and consistency. \nProvide administrative support during catastrophe response and work additional hours when business needs require. \nPerform additional duties and special projects as assigned. \nWhat You Bring:\nHigh school diploma or equivalent required; associate degree or higher preferred. \n3+ years of experience in administrative support, reception, facilities coordination, project administration, billing support, claims administration, or related role. \nIndustry experience is highly preferred, particularly in engineering consulting, insurance, claims administration, legal support, or professional services. \nWorking knowledge of insurance and legal-service terminology, such as insured, insurance carrier, independent adjuster, insurance claim, deposition, and testimony, is preferred. \nProficiency with Microsoft Office applications and Adobe Acrobat; experience with NetSuite, Concur, Egnyte, XactAnalysis, Claims Connect, Monday.com, OneNote, or Power BI is beneficial. \nStrong organizational and time-management skills with the ability to prioritize competing requests, manage interruptions, and meet deadlines in a fast-paced environment. \nExceptional attention to detail and commitment to data accuracy, quality control, and consistent process execution. \nStrong customer service orientation and professional written, verbal, telephone, and virtual communication skills. \nCritical-thinking, problem-solving, and research skills, including the ability to interpret incomplete information and resolve discrepancies. \nResourcefulness and sound judgment, including the ability to recognize uncertainty or risk and escalate matters appropriately. \nTechnical aptitude and the ability to learn, navigate, and troubleshoot multiple business systems and evolving processes. \nAdaptability and a process-improvement mindset when supporting organizational, system, or procedural change. \nWho We Are:\nYA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago as a property damage consulting firm, YA has expanded through organic growth and strategic acquisitions. Today, YA has over 800 professionals dedicated to excellence, partnership, and driving innovation. \nYA Group’s Accident Reconstruction & Biomechanics team applies scientific investigation, engineering principles, and advanced technology to determine how collisions occur and why. Our experts bring extensive training and experience using sophisticated tools—including 3D modeling, vehicle and site inspections, Event Data Recorder downloads, and forensic animations—to analyze physical evidence and reconstruct events with clarity and accuracy. Capable of handling the full spectrum of motor vehicle accidents—from low speed impacts to complex rollover events, heavy truck collisions, autonomous vehicle incidents, and ADAS evaluations—our multidisciplinary specialists deliver analytically grounded findings that support clients across insurance, legal, corporate, and transportation sectors. In addition, our professionals are experienced in litigation support and are courtroom qualified experts, providing clear, confident testimony to effectively communicate reconstruction results and technical conclusions.\nWhat We Offer:\nEmployee-focused culture\nStrong commitment to work-life balance\nRemote work\nFlexible vacation & Paid holidays\nPaid family care/sick leave\nParental leave\nMedical, Dental, Vision + more\n401k w/match\nCareer growth\nCompetitive salaries\nFraudulent Recruitment Alert:\nPlease be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information, such as bank account numbers or identification numbers, via social media or chat-based apps. YA also will not request money for the purchase of business equipment, post job opportunities on Craigslist, or conduct interviews solely via text message.\nAll official email communications regarding applications will come from  or directly from a member of YA’s talent team using an @yagroup.com domain name. If fraudulent activity is suspected, please contact .\nDisclosures:\nAs part of our recruitment process, we may use AI-assisted tools to support candidate screening and evaluation. These tools are designed to assist, rather than replace, human decision-making, and all employment decisions are made by our recruiting team in accordance with applicable laws and our commitment to equal employment opportunity. Where required by law, we will provide additional information about the use of these tools, including their purpose, and offer alternative processes or accommodations upon request.","description_format":"text","description_chars":8448,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Science & Engineering","Financial Advisory, Valuation & Restructuring"],"lifecycle":[{"event":"open","at":"2026-10-01T20:58:32Z"},{"event":"close","at":"2026-10-03T19:55:04Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/ya-group-engineering-operations-coordinator","json_url":"https://alion.io/job/ya-group-engineering-operations-coordinator.json","meta":{"generated_at":"2026-10-06T01:51:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2678,"day_limit":5000,"remaining_today":2322,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2133572},"rest":"https://alion.io/mcp/rest/get_company?id=2133572"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fya-group-engineering-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fya-group-engineering-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fya-group-engineering-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ya-group-engineering-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fya-group-engineering-operations-coordinator"}]}