{"id":2334309,"url":"https://alion.io/job/yadda-community-manager-senior","title":"Community Manager | Senior","company":{"id":4062594,"name":"Yadda","domain":"yadda.io","url":"https://alion.io/company/yadda","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"unspecified","remote_scope_basis":"board_flag_no_place","remote_working_hours":{"label":"CET","utc_offset_min":1,"utc_offset_max":1},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":151000,"period":"year","method":"global_role_seniority_cell","sample_n":854},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"VPN","optional":false},{"name":"Instagram","optional":true},{"name":"Telegram","optional":true}],"status":"live","first_seen_at":"2026-08-06T20:45:44Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-10-17T23:15:20Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"What we're building\nBlancVPN is looking for a Community Manager | Senior to own the brand's voice in conversations with users and to shape how our community grows around the product. This is not a reactive, reply-only role: you set the strategy for how we talk to people, turn everyday conversations into a living community, and make sure everyone who writes to us gets a human answer.\nSometimes that answer is a clear explanation. Sometimes it is a well-timed joke. Either way, it should feel attentive, useful, and true to the brand - and you're the person who defines what \"true to the brand\" sounds like.\nWhat we're looking for\nCore Requirements\n- Fluent Russian and English (B2+) \n- 4+ years managing communities or brand communication, including a senior or lead role\n- Proven experience being a brand's voice across chats, comments, and reviews - at scale and under load\n- Clear writing and real empathy: you can answer humanly a hundred times a day, never from a template\n- Humor with boundaries: you know when a joke lands and when it doesn't\n- Ownership: you can run community independently - set the plan, the Tone of Voice, and the standards, not just execute someone else's\n- System thinking: you turn a flow of messages into structured insights and clear next steps for the team\n- Product understanding: you can explain how a VPN works in simple words\nNice-to-have\n- Experience building a community from scratch and running ambassador or advocacy programs\n- Experience defining or evolving a brand's Tone of Voice\n- Experience mentoring junior community managers or moderators\n- Strong awareness of mainstream social media trends and formats\n- Experience in tech products\n- Comfort working with community metrics - engagement, retention, sentiment - and reporting on them\nWhat you'll be doing\nCommunity strategy and content\n- Own how we talk to people across every channel: Telegram chats and comments, Instagram, App Store and Google Play reviews - setting and evolving our Tone of Voice, with exceptions where they make sense\n- Grow a real community around the product: drive engagement through polls, discussions, and reasons to keep coming back to the channel\n- Catch news hooks and memes: situational content and interactions with other brands that expand reach\n- Handle negative feedback calmly, without canned replies, and bring every issue to a resolution\n- Set the standards and playbooks the rest of the team follows when they speak to users\nSupport and Feedback\n- Pick up support cases in social channels when users write to Instagram instead of support, coordinating complex replies with the support team\n- Pass structured feedback to product - user pains and requests with context and priority, not just forwarded screenshots\n- Moderate the community: spam, bots, and provocation\n- Track community health and surface trends the team should act on before they become problems\nWhat we offer\nWork from anywhere - fully remote (except Russia, Belarus, China, Syria, Iran, Yemen, North Korea, and some other regions).\nFlexible 5-day week - start when it suits you; loosely aligned to CET.\nFull home-office setup - all the equipment you need, on us.\n40 flexible paid days off + paid sick leave.\nBenefits - VHI, wellness, language courses, mental health support and a referral program.\nRoom to grow - annual development budget + in-person team meet-ups.\nStages\nWelcome Call\nTechnical Call\nPre-Offer Call","description_format":"text","description_chars":3423,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Russian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[{"name":"China","iso":"CN"},{"name":"Russia","iso":"RU"},{"name":"Belarus","iso":"BY"},{"name":"Iran","iso":"IR"},{"name":"Syria","iso":"SY"}],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-12T09:41:29Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.444,"p_room":0.28,"age_days":71,"expected_fill_days":29,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/yadda-community-manager-senior","json_url":"https://alion.io/job/yadda-community-manager-senior.json","meta":{"generated_at":"2026-10-18T00:10:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":277,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4062594},"rest":"https://alion.io/mcp/rest/get_company?id=4062594"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyadda-community-manager-senior"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyadda-community-manager-senior"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyadda-community-manager-senior"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/yadda-community-manager-senior\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyadda-community-manager-senior"}]}