{"id":3156739,"url":"https://alion.io/job/ymca-detroit-operations-director-licensed-programs","title":"Operations Director - Licensed Programs","company":{"id":2218981,"name":"YMCA Detroit","domain":"ymcadetroit.org","url":"https://alion.io/company/ymcadetroit","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":95,"open_postings":35,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Farmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":139000,"max_usd":263000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1623},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-23T04:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-02T01:08:04Z","board_verified":false,"closed_at":"2026-11-02T01:08:04Z","days_open":9,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":9},"description":"POSITION SUMMARY:\nThe Operations Director is a strategic, mission-driven and operationally focused leader serving the YMCA of Metropolitan Detroit. Under the guidance of the Vice President of Operations, they will provide executive leadership and oversight for the assigned portfolio of out-of-school time programs, including: Y Learning Centers (before and afterschool care), Girls on the Run/PACE, and Summer Day Camp. The Executive Director is accountable for the overall quality, growth, financial performance, compliance, safety, and operational effectiveness of the assigned OST portfolio. They will work collaboratively with branch and association leadership, and community partners to ensure programs are responsive to the needs of children, youth, families, and communities served by the YMCA of Metropolitan Detroit. \n\nOUR CULTURE: \nOur mission – to put Judeo-Christian principles into practice through programs that build a healthy spirit, mind and body for all – and core values – caring, honesty, respect, responsibility and inclusion - are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.\n\nESSENTIAL FUNCTIONS:\nExecutive Leadership & Strategy\nOversees the hiring, training, development, coaching, and supervision of staff, and leads a learning culture of innovation, equity, accountability, and professional growth.\nProvides direction and coordination for staff to ensure high-quality program delivery and operational excellence.\nEnsures staff create and maintain meaningful and impactful relationships with members, program participants, volunteers, and community leaders. \nActively participates in the Executive Leadership Team and select program leadership groups.\nDirect the assigned Out-of-School Time (OST) portfolio, aligning vision, growth, and community impact with the YMCA mission. \nOperationalize strategy, redesign, and expansion for Y Learning Centers, \nGirls on the Run, PACE, and Summer Day Camp. \n\nProgram Quality & Youth Development\nEnsures programs are designed and delivered in ways that support the developmental, social, emotional, and educational needs of children and youth. \nSets operational standards, safety policies, and evidence-based practices to drive youth development quality across all program locations. \nLeads the development, implementation, and continuous improvement of innovative programs and services that respond to identified community needs and drive participation and revenue growth.\nManages audit, evaluation, and observation frameworks to track performance data and execute targeted improvement strategies. \nLeverage feedback from youth, families, staff, and community partners to continuously refine program delivery. \n\nFiscal Management/Fundraising\nPartners with Finance and the Association Business Office Manager to develop annual operating budgets, forecasts, financial controls, and performance expectations.\nReviews financial performance regularly and takes appropriate action to address variances, risks, or emerging opportunities.\nEnsures programs operate within approved budgets while maintaining program quality and mission impact.\nBuilds high-impact relationships with school districts, families, and funders while driving targeted strategies to boost participation, retention, and overall family satisfaction. \nManages and provides oversight to the branch budget. Ensures operating budgets meet or exceed targets.\nDevelops strategies to improve enrollment, revenue generation, retention, expense management, and overall financial sustainability.\nDirects the financial development activities of the branch. Personally cultivates donors and secures gifts.\nUnderstands community needs and effectively communicates community benefits. \n\nCompliance, Safety & Risk Management\nEnsures Association standards, policies, and practices are implemented and followed, including those related to branch access, emergency procedures, risk management, and child abuse prevention.\nEnsures assigned Out-of-School Time programs operate in compliance with applicable licensing, contractual, regulatory, YMCA, and Association requirements. \nEnsures corrective actions resulting from audits, licensing visits, safety reviews, or other assessments are appropriately addressed and sustained.\nEnsures Association child abuse prevention, participant safety, emergency preparedness, incident reporting, and risk management practices are implemented consistently.\nPromotes a culture in which safety, compliance, and participant protection are shared leadership responsibilities.\nOther duties as assigned.\n\nYMCA LEADERSHIP COMPETENCIES:\nMission Advancement: Reinforces the Ys values within the organization and the community. Effectively communicates the benefits and impact of the YMCA’s efforts for all stakeholders. Implements effective systems to develop volunteers at program, fundraising, and policy leadership levels. Secures resources and support for all philanthropic endeavors.\nCollaboration: Develops strategies to ensure staff and volunteers reflect the community. Builds and nurtures strategic relationships to enhance support for the YMCA. Serves as a community leader building collaborations based on trust and credibility to advance YMCA mission and goals. Communicates for influence to attain buy-in and support of goals. Provides tools and resources for the development of others.\nOperational Effectiveness: Integrates multiple thinking processes to make decisions. Involves members and community in the development of programs and activities. Ensures execution of plans. Institutes sound accounting procedures, investment policies and financial controls. Assigns clear accountability and ensures continuous improvement.\nPersonal Growth: Fosters a learning environment embracing diverse abilities and approaches. Creates a sense of urgency and positive tension to support change. Anticipates challenges that can sidetrack or derail growth and personal learning. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology\n\nQUALIFICATIONS:\nBachelor’s Degree is required.\nYMCA Multi-Team Leader certification preferred.\nFour years experience in youth development or related field.\nFive or more years of management experience, preferably in a YMCA or other nonprofit agency.\nExperience in management and development of staff and volunteers.\nAbility to relate effectively to diverse groups of people from all social and economic segments of the community.\nProven track record of developing authentic relationships with others.\n\nWORK ENVIRONMENT & PHYSICAL DEMANDS:\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhile performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and phone/smart device. The employee frequently is required to sit and reach, and must be able to move around the work environment. \nThe employee must occasionally lift and/or move up to 10 pounds. \nSpecific vision abilities required by this job include close vision, distance vision, and the ability to adjust.\nThe noise level in the work environment is usually moderate.","description_format":"text","description_chars":7530,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fitness","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-23T14:47:57Z"},{"event":"close","at":"2026-11-02T01:08:04Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/ymca-detroit-operations-director-licensed-programs","json_url":"https://alion.io/job/ymca-detroit-operations-director-licensed-programs.json","meta":{"generated_at":"2026-11-03T06:41:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9286,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2218981},"rest":"https://alion.io/mcp/rest/get_company?id=2218981"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fymca-detroit-operations-director-licensed-programs"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fymca-detroit-operations-director-licensed-programs"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fymca-detroit-operations-director-licensed-programs"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ymca-detroit-operations-director-licensed-programs\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fymca-detroit-operations-director-licensed-programs"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3156739}},{"tool":"search_jobs","arguments":{"company":"ymcadetroit.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3156739},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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