{"id":677413,"url":"https://alion.io/job/ymcaboston-welcome-center-representative-7","title":"Welcome Center Representative","company":{"id":684528,"name":"YMCA of Greater Boston","domain":"ymcaboston.org","url":"https://alion.io/company/ymcaboston","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T23:02:22Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T22:26:44Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Position: Welcome Center Representative\nJoin our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.\nPart-Time Hours Available: Weekday Afternoons/Evenings, Weekends\nExpectations For All YMCA Staff:\n\nProvide excellent member service by exceeding member expectations including being a good listener, caring about members’ well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.\nAbility to Multitask and work in a fast-paced environment.\nUse Listen First skills to build relationships with members, program participants and prospects.\nMake eye contact with members as much as possible when talking to them.\nAsk members how they are doing or if they are having a good day as they come into the facility or during classes. \nMake members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.\nKey Responsibilities\nPrinciple Duties:\n\nPresent a welcoming and friendly demeanor when greeting and serving members and program participants\nArrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.\nEnforce YMCA safety and membership policies at all times\nAbility to work independently and to problem solve to serve our Y members\nBe open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts\nConduct prospective member tours, as needed.\nTake member and non-member phone calls per YMCA policies.\nBe knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.\nPerform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.\nMaintain an orderly and neat workspace during your shift and clean up when leaving.\nBe ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.\nAttend all staff meetings and be able to work as a team player.\nPerform all other duties as assigned.\nBenefits\n Why work at the Y?\nThe YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:\nDeveloping your leadership skills in a caring, challenging & diverse working environment. \nExploring a wide range of opportunities as you learn new skills and functions. \nShaping the future of young children while making a difference each day for our communities and each other. \nEngaging in YMCA career training programs and working alongside those who have the same passion. \nA healthy work/life balance \nComprehensive benefits including: \nFREE YMCA Membership for you. \nDiscount on Specialty Programs like Personal Training and Swimming Lessons. \nDiscounted or FREE family membership. \nRobust Retirement Plan up to 10%. (see eligibility requirement) \nHealth, Dental, and Vision Benefit Package. \nVacation and Sick Time (PT receive sick time)","description_format":"text","description_chars":3533,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fitness","Early Childhood Education","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-09-10T23:02:22Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.363,"p_room":0.28,"age_days":42,"expected_fill_days":19,"reasons":["conf:2","win:tail","crowd:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/ymcaboston-welcome-center-representative-7","json_url":"https://alion.io/job/ymcaboston-welcome-center-representative-7.json","meta":{"generated_at":"2026-10-22T23:17:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8976,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":684528},"rest":"https://alion.io/mcp/rest/get_company?id=684528"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fymcaboston-welcome-center-representative-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fymcaboston-welcome-center-representative-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fymcaboston-welcome-center-representative-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ymcaboston-welcome-center-representative-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fymcaboston-welcome-center-representative-7"}]}