# Technical Support Representative

About Us Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. Yodeck’s affordable, easy-to-use, and feature-rich solution has been developed to democratize digital signage and empower with it any and every business around the world. Yodeck was first introduced in 2016 and now powers over 200,000 screens across every type of business from restaurants and retail stores, to schools, stadiums and conference halls. Yodeck is now in the top 5 of digital signage SaaS platforms in the world, and we are looking for curious and smart people to drive even faster! About the Role As a Technical Support Representative, you are the first technical responder for Yodeck customers. Most of what reaches you is a screen that will not play what it should: a player that dropped off the network, content that will not load, a schedule that fires at the wrong time. Your job is to find out why and fix it, using our troubleshooting playbooks, remote sessions and your own curiosity. This is the entry level of our technical support track. You do not need to arrive knowing digital signage. You do need to enjoy taking a vague complai

- **Id**: 3870737
- **Url**: <https://alion.io/job/yodeck-technical-support-representative-2>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Athens, Greece
- **Countries**: GR
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-11-06T14:20:25Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-07T04:19:17Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 4563
- **Description truncated**: no
- **Benefits**: Flexible schedule, Health insurance, Hybrid work, Professional development
- **Relocation offered**: no
- **Industries**: Pro AV & Digital Signage

## Company

- **Id**: 6226
- **Name**: Yodeck
- **Domain**: yodeck.com
- **Url**: <https://alion.io/company/yodeck>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workable

### Truth index

- **Grade**: A
- **Score**: 95
- **Open postings**: 3
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 66
- **Computed at**: 2026-11-06T05:58:05Z

## Technologies

- **DHCP** — Optional: no
- **DNS** — Optional: no
- **Linux** — Optional: no
- **Windows** — Optional: no
- **Freshdesk** — Optional: yes
- **Intercom** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: German; Level: All levels; Optional: yes
- Language: English; Level: Advanced (C1); Optional: no

## Hiring locations

- **Greece** — Iso: GR; Kind: country

## Lifecycle

- Event: open; At: 2026-11-06T14:20:25Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 66
- **Reasons**: conf:0, win:early, comp:junior
- **Computed at**: 2026-11-07T05:12:11Z

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Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.