{"id":118222,"url":"https://alion.io/job/yokogawa-technical-support-specialist","title":"Technical Support Specialist","company":{"id":44613,"name":"Yokogawa Electric Corporation","domain":"yokogawa.com","url":"https://alion.io/company/yokogawa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"C","score":67,"open_postings":328,"ghost_share":0.543,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amersfoort, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":60000,"period":"year","method":"role_country_seniority_unknown","sample_n":70},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"Digital Twin","optional":false},{"name":"DNS","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"TCP/IP","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-03-27T00:00:00Z","employer_posted_date":"2026-03-27","last_verified_at":"2026-10-16T20:49:59Z","board_verified":true,"closed_at":null,"days_open":205,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":205},"description":"About Yokogawa\nAt Yokogawa, we co-innovate tomorrow by combining industrial technology with human insight - helping customers operate safely, efficiently, and sustainably in an increasingly connected world.\nWhen technology works seamlessly, people perform at their best.\nA reliable digital workplace is no longer a luxury - it’s essential.\nFrom collaboration tools to secure networks, every system plays a role in keeping our business moving.\nThat’s why IT support at Yokogawa is not just about fixing issues - it’s about enabling productivity, continuity, and trust.\nAs an IT Support Specialist in the Netherlands, you are the frontline partner for our employees, ensuring their technology works when they need it most.\nYou provide hands-on and remote support, resolve issues efficiently, and collaborate with European IT teams to keep systems secure, stable, and user-friendly.\nYou sit at the intersection of technology, user experience, and business operations - turning technical challenges into smooth, reliable solutions.\nThis role is for someone who:\nSolves problems with structure and ownership\n\nEnjoys helping people and making their work easier\n\nBalances speed with quality and security\n\nBelieves IT should enable the business, not slow it down\n\nWhat we’re looking for\nYour background includes:\nExperience in 1st and 2nd line IT support (on-site and remote)\n\nStrong knowledge of Windows environments and Microsoft 365\n\nHands-on experience with hardware troubleshooting (laptops, desktops, peripherals, meeting room systems)\n\nUnderstanding of network fundamentals (LAN/WAN, Wi-Fi, VPN, TCP/IP, DNS, DHCP)\n\nExperience with user management (Active Directory / Microsoft 365)\n\nFamiliarity with IT ticketing systems and SLA-driven support\n\nBasic understanding of IT security practices (patching, endpoint protection, phishing awareness)\n\nYou are someone who:\nCommunicates clearly in Dutch and English\n\nTakes a structured, analytical approach to troubleshooting\n\nFocuses on root cause resolution, not quick fixes\n\nPrioritizes effectively and works well under pressure\n\nKnows when to resolve independently or escalate\n\nCollaborates easily in an international environment\n\nStays curious and continuously develops your IT skills\n\nWhy Yokogawa?\nBecause here, your work directly impacts how people experience technology every day.\nYou don’t just solve tickets - you enable colleagues to do their best work, support business continuity, and contribute to a secure and reliable digital environment.\nYokogawa is an equal opportunity employer and is committed to a fair, inclusive, and accessible recruitment process for all candidates.\nInterested in building a workplace where technology simply works? Let’s connect.\nNot just a job, but a career\nYokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.\nOur aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.\nAbout the Team\nOur 18,000 employees work in over 60 countries with one corporate mission, to \"co-innovate tomorrow\". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.\nDiverse, Equitable & Inclusive culture\nYokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. Wewill actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. Wewill not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.\nAre you being referred to one of our roles? 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