{"id":4111370,"url":"https://alion.io/job/yondr-it-and-systems-administrator","title":"IT and Systems Administrator","company":{"id":184583,"name":"Yondr","domain":"overyondr.com","url":"https://alion.io/company/yondr-3","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Los Angeles, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-11T19:11:02Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T23:24:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Yondr, we believe in the power of presence. Our mission is to create phone-free spaces that deepen human connection and elevate shared experiences. We partner with artists, educators, and visionaries to design environments that put people, not devices, at the center.\nYondr’s business segments span numerous industries, primarily across education and live events. Yondr supports schools through cell phone-free programs. Our education programs facilitate the successful implementation of phone-free school environments by providing administrators and teachers with education, training, and development resources, along with all necessary equipment. In addition, Yondr supports top artists in music and comedy by creating phone-free shows, allowing performers and audience members to enjoy live performances without the distraction of phones.\nPOSITION SUMMARY\nThe IT and Systems Administrator will handle Yondr’s day-to-day IT operations, supporting employees and maintaining the systems they rely on. The role covers systems administration, onboarding and offboarding, security controls, IT provider coordination and company data management.\nReporting to the EVP, Operations, this is a hands-on role. The person will resolve issues directly, improve recurring processes and serve as the day-to-day contact for our managed IT provider, which supplies the core IT platform, required security tools and support for specialist, after-hours and international needs.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nIT Support and Systems Administration\nOwn employee IT support, troubleshoot hardware and software issues, and maintain a clear process for requests, follow-up and escalation.\n\nAdminister Google Workspace and other company systems, including user accounts, permissions and licenses, and coordinate with third-party software vendors on support issues, configuration and changes.\n\nMaintain device and software records, coordinate equipment purchases and returns through our IT provider, and document recurring fixes and system configurations.\n\nWork from the Los Angeles office three days per week, providing on-site support for laptops, Wi-Fi, printers and meeting-room equipment.\n\nIT Provider and Software Management\nServe as the day-to-day contact for our managed IT provider, tracking response times, escalations and agreed after-hours and international coverage. The EVP, Operations owns contract scope and pricing.\n\nLead the transition of routine support from our IT provider to in-house, including administrator access, open issues, documentation and contacts.\n\nMaintain a software inventory and renewal calendar, and track license usage against contracted quantities for review with Finance and business owners.\n\nOnboarding, Offboarding and Data\nPartner with HR and managers to set up equipment and approved access for new employees and manage changes as people move roles.\n\nRemove access, recover equipment and preserve company files when employees leave. HR and managers retain responsibility for employee decisions and access approvals.\n\nMaintain company file ownership and access permissions so information remains available through departures and systems changes, and support technical migrations. Business teams retain responsibility for the content and use of their data.\n\nImprove shared-drive structure and external sharing practices, and support Legal and business owners in setting retention and recovery procedures.\n\nCybersecurity\nMaintain day-to-day security controls, including multifactor authentication, administrator access, device encryption, updates and endpoint protection.\n\nMonitor security alerts from Yondr’s IT provider and security tools, and follow through on remediation with the provider or specialists. Follow incident escalation procedures with Operations and Legal.\n\nSupport employee security awareness and provide technical answers for customer security reviews, including school district security questionnaires and data privacy agreements.\n\nQUALIFICATIONS\nRequired Qualifications\n3-5 years of experience in IT support or systems administration, ideally as a primary IT resource at a company of 50-250 employees.\n\nPractical experience with Google Workspace, Mac device management (MDM) plus some Windows support, identity and access controls, and cloud applications.\n\nExperience maintaining security controls, working with an external IT provider or MSP, and documenting operational processes.\n\nPreferred: experience completing customer security questionnaires, particularly for education or public-sector clients.\n\nKnowledge Skills and Abilities\nClear, patient communication and the ability to explain technical issues to employees with different levels of technical knowledge.\n\nAbility to prioritize independently, troubleshoot methodically and follow issues through to resolution.\n\nSound judgment around sensitive information, access permissions and when to involve a specialist.\n\nYONDR BENEFITS\n100% paid medical coverage plan option for employees and access to 15+ plan types, including PPO, HMO and HDHP\n\nDental and vision and ancillary benefits such as short-term disability, long-term disability and life insurance\n\nGenerous PTO for rest and recharge throughout the year\n\n12 weeks of paid parental leave\n\n1 week paid holiday break at the end of December, for a company-wide closure + 11 additional nationally recognized holidays\n\n401(k) offering\n\nTech tool preference, including choice of PC or Mac.\n\nHybrid employees receive catered lunch twice a week.\n\nRecruitment Fraud Notice: Yondr will never request payment during recruitment or onboarding. All recruiting emails from our team come from an @overyondr.com address. Please report any suspicious recruiting activity to .\nYondr is an equal opportunity employer and does not discriminate in its hiring of employees based on race, religion, gender, or sexual orientation.\nYondr is an equal opportunity employer and does not discriminate in its hiring of employees based on race, religion, gender, or sexual orientation.","description_format":"text","description_chars":6037,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Secondary Education"],"lifecycle":[{"event":"open","at":"2026-11-11T23:24:54Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T01:53:41Z"},"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/yondr-it-and-systems-administrator","json_url":"https://alion.io/job/yondr-it-and-systems-administrator.json","meta":{"generated_at":"2026-11-12T01:53:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4347,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":184583},"rest":"https://alion.io/mcp/rest/get_company?id=184583"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyondr-it-and-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyondr-it-and-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyondr-it-and-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/yondr-it-and-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyondr-it-and-systems-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4111370}},{"tool":"search_jobs","arguments":{"company":"overyondr.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4111370},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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