{"id":3740740,"url":"https://alion.io/job/york-region-remote-operator-i-iii","title":"Remote Operator (I-III)","company":{"id":1050081,"name":"York Region","domain":"york.ca","url":"https://alion.io/company/york-ca","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newmarket, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":48,"max":51,"currency":"CAD","period":"hour","gross":true,"usd_annual":72000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-10T07:14:35Z","board_verified":false,"closed_at":"2026-11-10T07:14:35Z","days_open":14,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":14},"description":"Organization: York Region / Public Works / Water and Waste Water\nJob type: Casual/On-call\nLocation: 145 Harry Walker Parkway, - Newmarket, ON L3Y 7B3 CA (Primary)\nSalary: $47.72 - $51.44 Per hour\nClosing date: 9 November 2026\nABOUT US\n\nAlmost 1.3 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2051. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.\n\nWHAT WE OFFER\n\nRecognized by Forbes as one of Canada’s Best Employers, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.\n\nDefined Benefit Pension Program - With the Ontario Municipal Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.\n\nBenefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services.\n\nInclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.\n\nSalary I - III : $43.53 - $51.25 per hour \nABOUT THE ROLE\nReporting to the Supervisor, Remote Operations is responsible for providing 24/7 remote operations and support to York Region’s Water and Wastewater systems, including remote operation, response and analysis of events; implements system operational strategies, monitors performance of systems and reacts appropriately, ensures storage and quality parameters meet Regional Water Systems requirements and are at adequate levels and quality; operation and monitoring of sewage pumping stations, odour control facilities and asset reliability; and implementation of alarm management strategies.\nWHAT YOU'LL BE DOING\n\nEnsures operational issues are promptly reported to operations field staff.\n\nWorks in accordance with health and safety standards, using all personal protective equipment as required by the Occupational Health & Safety Act and regulations and Regional policies and procedures.\n\nParticipates in field training and other training for water and wastewater operators, as assigned.\n\nRemotely adjusts process equipment and variables as directed by senior staff. \n\nParticipates in field training and other training for water and wastewater operators, as assigned.\n\nCoordinates the use of Computerized Work Management Systems (CWMS) for emergency dispatched operators.\n\nUnder the direction of senior staff, leverages technology, analytical tools and software to support operational decision making, such as Supervisor Control and Data Acquisition (SCADA), eRIS, Maximo, Automatic Vehicle Locator Global Positioning Satellite and Alarm Dialers. \n\nFollow documented workflows in order to execute standard operating procedures and operational job plans.\n\nPerforms analysis of relevant operational data such as calculations of flow rates, pumping times, and volumes.\n\nMaintains logbooks for Water, Wastewater and Supervisory Control and Data Acquisition (SCADA) System within regulatory requirements.\n\nResponds to telephone inquiries/complaints from operational staff, contractors, public and municipalities on issues relating to water and wastewater systems.\n\nCommunicates technology and system abnormalities to appropriate support staff.\n\nPerforms emergency callouts based on alarm or system conditions.\n\nMay be assigned Operator duties based on operational need or licence/developmental requirements and in accordance with attained MECP Certification Level and demonstrated skills training.\n\nPerforms other duties as assigned in accordance with departmental and Regional objectives.\n\nWHAT WE'RE LOOKING FOR\n\nSuccessful completion of a Community College Diploma or approved equivalent combination of education and experience.\n\nRO I: Successful completion of Operator-in-Training certification in Water Treatment, Distribution and Supply and Wastewater Treatment and Collections; must successfully pass examinations for Class I Wastewater Collection License and Class I Water Distribution and Supply Certification within probationary period or first 6 months. \n\nRO I: Minimum one (1) year experience in Water/Wastewater or related industry, including experience with Supervisory Control and Data Acquisition (SCADA) Systems.\n\nRO II: Successful completion of Operator-in-Training certification in Water Treatment and Wastewater Treatment; minimum class 1 Certification in Water Distribution and Supply and Class 1 for Wastewater Collections.\n\nRO II: Minimum two (2) years’ experience in Water/Wastewater or related industry, including experience on Supervisory Control and Data Acquisition (SCADA) Systems.\n\nRO III: MECP licence(s) in Water Treatment/Water Distribution & Supply, Wastewater Treatment/Wastewater Collection, including experience as designated by Provincial Acts and Regulations as follows: Class III WDS, Class II WT, WWT & WWC and ability to obtain Class IV WDS and Class III WWC.\n\nRO III: Minimum four (4) years’ experience in Water/Wastewater or related industry, including experience using Supervisory Control and Data Acquisition Systems.\n\nKnowledge of Water/Wastewater operational systems, hydraulics, water reservoirs storage and supply and wastewater conveyance.\n\nKnowledge of relevant legislation, OH&S Act, Ontario Safe Drinking Water Act, Reg. 170/03 and 128-04, 129-04.\n\nFamiliarity with ISO and quality and environmental management systems.\n\nValid Ontario Class “G” driver’s licence free of serious offences under the Highway Traffic Act.\n\nAs a condition of employment, candidates are required to complete a medical assessment that measures their functional abilities and confirms their immunization status. This is in accordance with the requirement laid out under clause 25(2)(h) of the Occupational Safety and Health Act (OSH Act)\n\nKnowledge and demonstrated ability in corporate core competencies including customer focus, communication, collaboration and personal ownership.\n\nComputer skills with proficiency utilizing MS Office software applications, including spreadsheet and database programs.\n\nAbility to wear a Self-Contained Breathing Apparatus to enter confined spaces during emergency or training situations as required.\n\nAbility to analyze problems, provide solutions and respond effectively to emergencies.\n\nAbility to utilize a variety of communication devices including two-way radios, cell phones, etc.\n\nAbility to work independently on rotating 12-hour shifts, including week-end work.\n\nAbility to work outside regular business hours, as required.\n\nAbility to effectively communicate both orally and in writing, and to work well as an effective member of the team.","description_format":"text","description_chars":7794,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Urban Planning","Public Health & Prevention"],"lifecycle":[{"event":"open","at":"2026-11-04T11:41:58Z"},{"event":"close","at":"2026-11-10T07:14:35Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":72000,"is_top_pay":true},"html_url":"https://alion.io/job/york-region-remote-operator-i-iii","json_url":"https://alion.io/job/york-region-remote-operator-i-iii.json","meta":{"generated_at":"2026-11-10T23:07:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1227,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1050081},"rest":"https://alion.io/mcp/rest/get_company?id=1050081"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyork-region-remote-operator-i-iii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyork-region-remote-operator-i-iii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyork-region-remote-operator-i-iii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/york-region-remote-operator-i-iii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyork-region-remote-operator-i-iii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3740740}},{"tool":"search_jobs","arguments":{"company":"york.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3740740},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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