{"id":1718256,"url":"https://alion.io/job/yorktel-project-manager","title":"Project Manager","company":{"id":2168797,"name":"Yorktel","domain":"yorktel.com","url":"https://alion.io/company/yorktel-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"A","score":95,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":805,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2024-09-12T19:04:00Z","employer_posted_date":"2024-09-12","last_verified_at":"2026-10-23T21:34:09Z","board_verified":true,"closed_at":null,"days_open":771,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":770},"description":"Yorktel is always seeking new talent to join our team. Therefore, we are advertising some key positions within the company where we can collect and store potential candidates. By submitting your Resume for this specific posting, you agree to have your details kept on file and to be contacted as and when open positions become available. Please ensure your Resume has your most recent experience and up to date contact details. If you do not hear from us, it is because we are not currently recruiting for this position.\n\nYorktel is currently seeking a Project Manager who will apply knowledge, past experience, interpersonal skills and administrative techniques to manage activities within the implementation of UCC (Unified Communication and Collaboration) solutions for Yorktel customers. The PM is focused on organizing, prioritizing and coordinating these activities within their assigned project workload. This position is also responsible for meeting customer commitments (both financial and operational) throughout the service delivery process. Each Yorktel PM is responsible for managing key operational metrics such as project health, deliverable achievement, client profitability and capacity models. The Project Manager will report to the Lead Project Manager.\nRoles & Responsibilities:\nEnsures that projects are completed on time and meet all business and system requirements. Conducts all project management tasks to ensure schedule, cost, and quality goals\nRequire project job cost assessment and tracking related to each effort as well as providing monthly project forecasts.\nEnsures project scope is well documented and managed properly throughout the delivery cycle of the project.\nDevelops project plans, timelines, schedule and work breakdown structure for projects \nCommunicates project status, progress on deliverables, and risks/issues to stakeholders and leadership in a timely manner\nDiscuss and prioritize project issues with the project team, and provide help/support to the project team as required\nCollaborates with cross-functional teams including architects, software engineers, developers and technical leads to ensure timely delivery of project\nIdentifies and resolves issues/conflicts within the project team \nEnsures adherence to client’s system delivery process guidelines and provides early feedback to project teams to take proactive measures to resolve the issues.\nCoordinate project related activities within multiple departments including but not limited to: Engineering, IT, Cloud Services, Sales and Managed Services\nInteracts with supplier community and procures necessary infrastructure and tools in a timely manner\nDevelop appropriate industrial partnership through open innovation\nIdentify customers unmet needs and develop innovative solutions\nMultiple Weekly Internal & External Project Status Meetings\nScope Change Request Submittal and Management\nMaintain alignment between all stakeholders through project and service lifecycle\nReview standard documentation with customer\nOnboarding devices under management & monitoring and identifying risks during the onboarding process\nCoordination of customer User Education and UAT (User Acceptance Testing)\nInitial Invoice & Forecast Dates\nTransfer of Information to service desk & onsite staff for day 2 support\nPost project reviews to include lessons learned as needed\nInfluences internal customers to achieve a mutually desirable outcome. \nMake recommendations to internal and external parties with regard to concerns or issues. \nEnsures resolution to problems within their workload while working closely in conjunction with assigned team members. \nRequires regular planning and teamwork in order to assist with the coordination of resources within Yorktel to support clients. \nMust regularly communicate answers to complex questions and respond to detailed inquiries about client issues or concerns. \nHandles and is expected to protect all internal confidential information and must utilize discretion and judgment based on company policies and procedure. \nWorks in close coordination with the Program Manager on all projects related to the overall customer program.\nLeadership & Supervisory Responsibilities:\nNone\nSkills & Abilities: \nExcellent personal and interpersonal skills in relating to others and managing diverse relationships\nExperience in managing of complex and challenging projects\nAbility to handle one large complex account with dozens of existing projects simultaneously\nExcellent personal and interpersonal skills in relating to others and managing diverse relationship\nAbility to effectively present information and respond to questions from groups of managers, clients, and employees.\nEffective communication with presentation and written skills\nEducation & Experience:\n3-5 years of experience in a customer service area.\nAA Degree or equivalent experience in a technical subject is desirable.\nPMP Desired.\nPrevious experience with AV (Audio Visual) and UCC projects (Unified Communication and Collaboration).\nExperience in the following areas is highly desirable: Audio Visual Solutions implementation, maintenance and delivery of managed collaborative services including Videoconferencing, Multimedia, Facility coordination or Networking systems.\nUse of software applications (Microsoft Office Suite) in conjunction with desktop publishing and manipulation graphs, spreadsheets, etc. \nBi-Lingual capability is a plus.\nMust have high aptitude for math.\nMust type at 60 wpm or higher.\nAdditional Requirements: \nWill require occasional site visits to customer location(s).\nCurrent valid U.S. Passport is desirable.\nMay require occasional lifting (up to 25 lbs).\nRequires extensive sitting, standing and walking.\nLimited weekend and/or night work may be required.\nDomestic travel requiring multi-night stays within and at times outside the local work area.\nInternational travel may be required.\nValid U.S. driver’s license is a requirement and must have a positive driver’s abstract.\nKnowledge of and adherence to York Telecom policies and procedures.\nIf permissible by applicable law, may be required as a condition of employment to complete a background check and/or drug test if required by law or by current or future contracts/clients/vendors, etc.\nJoin us and you will enjoy an excellent salary and benefits package, including 401k and Flex 125 plans.\nWe conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.","description_format":"text","description_chars":7250,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","IT Consulting & Digital Transformation","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-02T19:44:03Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.757,"p_room":0.6,"age_days":770,"expected_fill_days":805,"reasons":["conf:2","win:late","crowd:"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/yorktel-project-manager","json_url":"https://alion.io/job/yorktel-project-manager.json","meta":{"generated_at":"2026-10-23T21:50:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4175,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2168797},"rest":"https://alion.io/mcp/rest/get_company?id=2168797"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyorktel-project-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyorktel-project-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyorktel-project-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/yorktel-project-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyorktel-project-manager"}]}