{"id":1697672,"url":"https://alion.io/job/young-associates-collections-specialist","title":"Collections Specialist","company":{"id":3854239,"name":"YOUNG & Associates","domain":"youngassociates.co","url":"https://alion.io/company/young-and-associates","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-02T11:03:18Z","employer_posted_date":null,"last_verified_at":"2026-10-02T11:03:18Z","board_verified":false,"closed_at":null,"days_open":23,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":23},"description":"The Role:The Collections Specialist will support YA's accounts receivable collection efforts by managing customer portfolios, performing proactive follow-up on outstanding balances, resolving payment issues, documenting collection activities, and partnering with internal and external stakeholders to support timely cash collections and aging reduction. This role works closely with customers, insurance carriers, attorneys, operations teams, and finance partners to maintain accurate receivable records and drive successful collection outcomes This is a fully remote role open to candidates located anywhere in the United States.\nIn This Role, You Will:\nManage complex collection portfolios, including escalated accounts, aged balances, disputed receivables, legal-related accounts, and high-priority insurance carrier receivables.\n\nPartner with carriers, attorneys, customers, internal finance teams, operations, and leadership to identify payment barriers and drive timely resolution.\n\nPerform proactive follow-up on outstanding invoices, payment status, portal submissions, claim documentation, and other collection requirements.\n\nReview account history, billing details, statements of insurance, customer correspondence, and supporting documentation to determine appropriate collection actions.\n\nServe as an escalation point for complex customer issues and support resolution of disputes, short payments, unapplied payments, and documentation gaps.\n\nAssist with prioritizing collection activities, monitoring aging trends, and identifying accounts requiring management attention or escalation.\n\nSupport team members by sharing best practices, answering process questions, reviewing collection approaches, and helping ensure consistent execution.\n\nMay serve as a team lead and may assume supervisory responsibilities over time, including coaching, workload coordination, performance follow-up, and process compliance.\n\nPrepare collection updates, account notes, aging commentary, and reporting insights to support management review and month-end reporting.\n\nWhat You Bring:\n2+ years of accounts receivable, collections, billing, customer service, or related finance experience.\n\nExperience collecting on professional services invoices within a project-based organization is strongly preferred, including building consulting, engineering, construction consulting, forensic consulting, architecture, environmental consulting, insurance services, or similar professional services environments.\n\nStrong analytical and problem-solving skills with the ability to investigate payment issues, resolve disputes, and identify root causes of non-payment.\n\nExcellent organization, follow-up, documentation, and time-management skills.\n\nProfessional communication skills with the ability to interact effectively with customers, external partners, internal stakeholders, and leadership.\n\nAbility to manage multiple priorities and deadlines in a fast-paced environment.\n\nStrong attention to detail and commitment to accurate recordkeeping.\n\nProficiency in Microsoft Office applications, including Excel.\n\nExperience with ERP or accounting systems such as NetSuite preferred.\n\nExperience with reporting tools such as Power BI is a plus.\n\nDemonstrated ability to support peers, share knowledge, and help drive accountability within a team environment.\n\nWho We Are:YA Group is an international professional services organization providing forensic consulting, engineering, risk mitigation, and related services. Founded over 25 years ago, YA Group has expanded through organic growth and strategic acquisitions and now includes more than 800 professionals.\nWhat We Offer:\nEmployee-focused culture\n\nStrong commitment to work-life balance\n\n100% remote work\n\nFlexible vacation\n\nPaid family care and sick leave\n\nParental leave\n\nComprehensive benefits\n\n401(k) with company match\n\nFraudulent Recruitment Alert:Please be vigilant against fraudulent recruitment attempts. YA will never ask for personal financial information (such as bank account numbers or identification numbers) via social media or chat-based apps. We also will not request money for the purchase of business equipment or conduct interviews solely via text message. All official email communications regarding your application will come from or directly from a member of our talent team using an @yagroup.com domain name. If you suspect any fraudulent activity, please contact us directly at .\nOriginally posted on Himalayas","description_format":"text","description_chars":4472,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T12:34:16Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.698,"p_room":0.75,"age_days":23,"expected_fill_days":27,"reasons":["seen:23","win:late"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/young-associates-collections-specialist","json_url":"https://alion.io/job/young-associates-collections-specialist.json","meta":{"generated_at":"2026-10-26T07:18:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9761,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854239},"rest":"https://alion.io/mcp/rest/get_company?id=3854239"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyoung-associates-collections-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyoung-associates-collections-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyoung-associates-collections-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/young-associates-collections-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyoung-associates-collections-specialist"}]}