{"id":2636523,"url":"https://alion.io/job/youradv-key-account-support-specialist","title":"Key Account Support Specialist","company":{"id":2841360,"name":"Advantage Solutions","domain":"youradv.com","url":"https://alion.io/company/youradv","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Richmond, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1280},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-15T17:30:35Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-28T16:11:30Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Summary\nKey Account Support Specialist\nAs a Key Account Support Specialist, you will play a pivotal role in driving client success. Your primary responsibilities will include directing client annual review process to customers. You will work closely with Key Account Managers (“KAMs”) to manage client business planning, forecasting, annual reviews, and joint business planning. You will leverage insights to develop category review presentations and promotional planning.In this role, you will also actively manage and develop strategic annual plans for clients. You’re the expert within client systems and platforms. You will lead all issue resolution activities with client systems, identify all overspend and/or spending shortfalls, and work with relevant KAMs to resolve, using insights and data to recommend improvements. As a KASS, you’re the expert for the client(s) products, brands, SKUs, pricing and promotional plans. You suggest strategic actions and guide client promo planning activities.\nJob Will Remain Open Until Filled\nResponsibilities\nThe Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics, and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.Essential ResponsibilitiesRevenue Budget Achievement\nResearch and implement effective strategies for clients so they can meet business objectives, including revenue and market share objectives\nMake recommendations for how clients can achieve financial targetsAnalysis and Presentations\nAnalyze data to identify trends and recommend opportunities for improvement and reduce competitive threats\nDevelop and conduct negotiations to maximize profitability and maintain positive relationships\nBuild sales presentations for key clients and make client recommendations for customer presentationsClient Key Performance Indicators Achievement\nAnalyze performance metrics of assigned clients and make recommendations for improvement\nRecommend ways to improve business margin for clients and recommend action plans\nStrategize on how to maximize marketing spend to achieve client’s financial goals.\nReview marketing schematics on behalf of customers, and coordinate closely with cross-functional stakeholders in our schematic, reset and retail departmentsData Systems & Reporting\nDrive cross-collaboration among all other internal teams\nAnalyze data reports to ensure financial performance meets forecasted targets\nDrive alignment across KAMs, highlighting key opportunities and challenges and also suggesting resolutions to issues\nSupervisory Responsibilities Direct Reports- This position does not have supervisory responsibilities for direct reportsIndirect Reports- Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reportsMinimum Qualifications Education Level: (Required): Bachelor's Degree or equivalent experience 1-3+ Years of experience with grocery operations, including promotional planning activities, systems experience preferred.Required Knowledge, Skills and Abilities\nStrong presentation skills\nExcellent interpersonal and organizational skills\nWorking knowledge of syndicated data\nProficiency in Microsoft Excel\nIntermediate or advanced computer skills\nStrong written communication and verbal communication skills\nConflict management skills\nDemonstrated ability to provide cross-functional leadership\nWell-organized, detail-oriented, and able to handle a fast-paced work environment\nFlexible and adaptable, able to change and alter according to changes in projects or business environment\nAbility to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines\nEnvironmental & Physical Requirements Office / Sedentary Requirements Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically, requires the abilty to sit for extended periods of time (66%+ each day), ability to hear telephone, ability to enter data on a computer and may require the ability to lift up to 10lbs.Additional Information Regarding Job Duties and Job Descriptions Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.\nImportant Information\nThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of associates so classified.\nThe Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by law.","description_format":"text","description_chars":6217,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Consumer Goods","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-15T17:30:35Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.449,"p_room":0.35,"age_days":12,"expected_fill_days":4,"reasons":["conf:3","velocity","win:tail","comp:junior"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/youradv-key-account-support-specialist","json_url":"https://alion.io/job/youradv-key-account-support-specialist.json","meta":{"generated_at":"2026-10-28T17:26:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23751,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2841360},"rest":"https://alion.io/mcp/rest/get_company?id=2841360"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyouradv-key-account-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyouradv-key-account-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyouradv-key-account-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/youradv-key-account-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyouradv-key-account-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2636523}},{"tool":"search_jobs","arguments":{"company":"youradv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2636523},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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