{"id":456626,"url":"https://alion.io/job/youtrip-key-account-manager","title":"Key Account Manager","company":{"id":175416,"name":"YouTrip","domain":"you.co","url":"https://alion.io/company/youtrip-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":92,"open_postings":8,"ghost_share":0,"stale_share":0.125,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":19000,"period":"year","method":"role_country_seniority_unknown","sample_n":117},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false}],"status":"live","first_seen_at":"2026-09-03T00:00:00Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-11-01T00:22:40Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"We Are\nYouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the region's first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region, processing over US$15 billion in total payment value annually.\nOur consumer and business propositions - YouTrip and YouBiz - empower individuals and businesses with inclusive, accessible, and affordable financial solutions. YouTrip has raised over US$110 million to date, including its recent Series B round led by global venture capital firm Lightspeed Venture Partners-underscoring strong investor confidence in its mission to transform digital financial services across the Asia Pacific.\nRecognised as World Economic Forum’s Global Innovator 2025, CNBC’s World’s Top Fintech Companies (2025, 2024), and LinkedIn’s Top Startup (2024, 2023), YouTrip is dedicated to creating the next generation of digital finance services for consumers and businesses.\nValuing an entrepreneurial culture of diversity and inclusion, we are seeking driven individuals to join our fast-growing regional team as we push the boundaries of innovative fintech solutions.\n\nJob Description:\nYouBiz is revolutionizing the way small and medium-sized businesses manage their operations and finance. Our cutting-edge platform streamlines everything from expense management to remittance, empowering entrepreneurs to focus on what they do best. With YouBiz, businesses can increase efficiency, reduce costs, and drive growth-all from a single, user-friendly interface.\nYouBiz is rapidly becoming a leader in the SMB space, with thousands of customers experiencing increased productivity and profitability since joining our platform. Our team, composed of experts from top tech and financial companies, is passionate about delivering innovative solutions that meet the evolving needs of modern businesses.\nYou Will:\nCultivate and strengthen relationships with a portfolio of SMB clients, understanding their unique goals and promoting deeper engagement with the YouBiz platform and driving their transaction volume.\nDrive customer retention, expansion, and overall growth by identifying opportunities within your book of business.\nCollaborate with Sales and Customer Support teams to ensure seamless onboarding for new customers and retention for existing customers.\nProvide customer feedback and valuable insights that shape YouBiz’s product roadmap and enhance the customer experience.\nRequirements\nYou Are:\n2 to 4 years of account management or support experience in a B2B environment.\nStrong verbal and written communication skills, with the ability to build rapport with clients.\nProactive approach to identifying customer needs and growth opportunities across diverse accounts.\nThrive in a fast-paced, evolving environment. Self-starter with a proactive approach to identifying and addressing challenges.","description_format":"text","description_chars":2943,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Currency Exchange & FX Payments"],"lifecycle":[{"event":"open","at":"2026-09-06T09:49:47Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.801,"p_room":0.75,"age_days":58,"expected_fill_days":73,"reasons":["conf:3","velocity","win:late"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/youtrip-key-account-manager","json_url":"https://alion.io/job/youtrip-key-account-manager.json","meta":{"generated_at":"2026-11-01T02:05:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3108,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":175416},"rest":"https://alion.io/mcp/rest/get_company?id=175416"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyoutrip-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyoutrip-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyoutrip-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/youtrip-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyoutrip-key-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":456626}},{"tool":"search_jobs","arguments":{"company":"you.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":456626},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}