{"id":4226341,"url":"https://alion.io/job/ypo-senior-director-technology-operations-security","title":"Senior Director, Technology Operations & Security","company":{"id":1769951,"name":"YPO","domain":"ypo.org","url":"https://alion.io/company/ypo-org","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":171700,"max":223200,"currency":"USD","period":"year","gross":null,"usd_annual":223200},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false},{"name":"SOC 2","optional":false}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T08:02:11Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"POSITION PURPOSE\nYPO is seeking a Senior Director of Technology Operations and Security to lead enterprise IT operations, cybersecurity, business continuity, and technology vendor management, ensuring a secure, reliable, resilient, and cost-effective technology environment.\nThis leader is accountable for the technology services that enable YPO associates to operate effectively, including corporate infrastructure, enterprise IT services, end-user technology, access management, and IT support. The role also leads YPO's enterprise cybersecurity program, establishing policies, standards, and controls that protect organizational and member data across YPO's technology environment.\nWorking closely with Engineering, Risk and Compliance, Finance, and other departments, the Senior Director strengthens operational resilience, improves the associate technology experience, manages technology risks, and drives disciplined oversight of technology vendors and investments. The role must enable and accelerate AI adoption across YPO by establishing the secure technology environment, governance, and operational capabilities needed to deploy and scale AI solutions. Partners with departments to remove technical barriers, simplify access to approved AI tools, and empower associates to leverage AI effectively and responsibly.\nPRIMARY RESPONSIBILITIES\nEnterprise IT Operations and Infrastructure\nEnsure YPO associates have secure, reliable technology and responsive support to perform their jobs effectively.\nLead enterprise IT operations, including corporate infrastructure, end-user technology, IT support, and administration of assigned enterprise systems.\nOversee technology onboarding, role changes, and offboarding to ensure associates and contractors receive appropriate system access and timely removal of access.\nPartner with HR, Contracts, and department leaders to improve technology provisioning, deprovisioning, and access management processes.\nEstablish standards for device management, software deployment, identity administration, and IT service delivery.\nEnsure corporate devices and IT-managed systems are appropriately configured, maintained, secured, and supported.\nLeverage AI and automation to streamline IT support, proactively identify issues, and reduce manual administrative work.\nUse operational data and service metrics to continuously improve IT performance, efficiency, response times, resolutions times, and associate experience.\nEnsure enterprise technology services, support processes, and deployment standards are designed to operate effectively across YPO’s global locations, including differing connectivity, time-zone, language, regulatory, and local support requirements.\nBusiness Continuity and Operational Resilience\nMinimize disruptions to YPO's internal operations and ensure critical corporate technology services can recover quickly from outages and other incidents.\nDevelop and maintain business continuity and disaster recovery plans for corporate IT infrastructure, enterprise IT services, and other technology systems within the team's operational responsibility.\nIdentify critical internal technology services, dependencies, and risks that could disrupt associate productivity or organizational operations.\nCoordinate regular disaster recovery testing, incident simulations, and continuity exercises to validate operational readiness.\nundefined\nPartner with Engineering and other system owners to identify shared dependencies, coordinate recovery procedures, and address risks that span multiple technology functions.\nReport material continuity risks, recovery readiness, and remediation progress to Technology leadership.\nCybersecurity and Technology Risk Management\nProtect YPO's organizational and member data by establishing and maintaining effective enterprise security policies, controls, and risk management practices.\nLead YPO's enterprise information security program, including cybersecurity operations, identity and access management, vulnerability management, security monitoring, and data protection.\nOversee enterprise security monitoring, threat detection, security incident response, investigation, and remediation coordination.\nPartners with Engineering, Product, Data, Legal, and Risk and Compliance to ensure security and privacy requirements are incorporated into technology solutions and operations.\nOversee the evaluation and implementation of appropriate cybersecurity frameworks, third-party technology security assessments, audits, and certifications.\nBuild a strong security culture through associate awareness, training, and clear accountability for protecting YPO systems and data.\nMaintain visibility into material cybersecurity risks and regularly report security posture, incidents, and remediation progress to leadership.\nTechnology Vendor and Financial Management\nEstablish disciplined oversight of YPO's technology vendors, software portfolio, and investments to reduce unnecessary spending, duplication, and operational risk.\nLead enterprise technology vendor management, including software governance, vendor performance, contract oversight, license management, and cost optimization.\nOversee the centralized software intake and evaluation process to ensure new technology investments meet business needs, security requirements, and financial expectations.\nDrive software portfolio rationalization by identifying opportunities to consolidate redundant tools, eliminate underutilized licenses, and simplify YPO's technology ecosystem.\nPartner with Finance and department leaders to improve technology budgeting, cost allocation, forecasting, and financial accountability.\nUse data, AI, and automation to improve visibility into technology spending, license utilization, vendor performance, and cost-saving opportunities.\nPeople Leadership and Strategic Oversight\nBuild a high-performing technology operations organization that balances security, reliability, service quality, and financial discipline.\nLead, coach, and develop managers and associates across enterprise IT operations, cybersecurity, and technology vendor management.\nTranslate organizational priorities into a clear technology operations strategy, roadmap, and measurable performance objectives.\nEstablish accountability, service standards, operating procedures, and performance metrics across all areas of responsibility.\nManage assigned technology operations budgets, resources, and vendor investments to ensure effective allocation and financial stewardship.\nPartner with Engineering and Product leadership to align security standards, operational dependencies, and technology governance requirements.\nCollaborate with department leaders to understand organizational needs, identify operational risks, and prioritize improvements that deliver value.\nFoster a culture of continuous improvement, cross-functional collaboration, ownership, and proactive problem-solving.\nIdentify opportunities to leverage AI, automation, and emerging technologies to improve efficiency, strengthen controls, and enhance service delivery.\nCommunicate technology performance, risks, investment needs, and operational priorities clearly to executive leadership and other stakeholders.\nSKILLS\nEnterprise IT Operations and Resilience\nStrong understanding of enterprise IT infrastructure, corporate networks, identity management, end-user technology, and IT service management.\nKnowledge of business continuity, disaster recovery, operational resilience, and technology risk management.\nAbility to coordinate effectively with Engineering and other system owners on shared infrastructure, security requirements, and operational dependencies.\nCybersecurity and Risk\nStrong knowledge of information security, cybersecurity operations, identity and access management, data protection, and incident response.\nUnderstanding of relevant security frameworks, regulatory requirements, and industry best practices.\nAbility to translate security and compliance requirements into practical, business-friendly processes.\nAbility to assess and mitigate enterprise technology, vendor, and AI-related security risks.\nTechnology and Financial Management\nStrong technology portfolio, vendor, contract, budget, and license management skills.\nAbility to evaluate technology investments, assess vendor performance, and identify opportunities to consolidate tools and reduce costs.\nStrong financial acumen, including technology budgeting, forecasting, cost optimization, and investment prioritization.\nAbility to establish governance processes that balance organizational needs, operational efficiency, and risk.\nAI, Automation, and Continuous Improvement\nIdentify opportunities to leverage AI, automation, and emerging technologies to improve efficiency, strengthen controls, and enhance service delivery.\nAbility to identify, prioritize, and implement automation opportunities that improve service quality, efficiency, and scalability.\nFamiliarity with AI-related security, governance, and operational considerations.\nLeadership and Collaboration\nStrong people leadership skills, including coaching, talent development, performance management, and organizational planning.\nAbility to lead multiple technology disciplines while balancing strategic priorities and day-to-day operational needs.\nStrong cross-functional collaboration and stakeholder management skills.\nAbility to communicate complex technology risks, trade-offs, and recommendations clearly to nontechnical audiences.\nStrong analytical thinking, sound judgment, and a proactive approach to identifying and resolving problems.\nAbility to lead organizational change, establish accountability, and drive measurable operational improvements.\nEXPERIENCE/BACKGROUND\n10+ years of progressive experience in enterprise IT operations, cybersecurity, technology infrastructure, or related technology leadership roles.\n8+ years of experience leading technical teams, including experience managing managers or multiple technology functions.\nDemonstrated experience overseeing enterprise IT operations, corporate infrastructure, cybersecurity, and end-user technology support.\nExperience leading cybersecurity programs, managing technology risks, and supporting security assessments, audits, or compliance initiatives.\nExperience consolidating technology platforms, improving license utilization, and delivering measurable technology cost savings.\nExperience partnering with Engineering and other technology teams to establish security requirements, manage shared risks, and coordinate operational responsibilities.\nExperience leading distributed teams and deploying, scaling, and supporting technology operations across multiple countries, geographies, and time zones, with an understanding of the operational, cultural, connectivity, and support requirements of global environments.\nFamiliarity with security frameworks such as ISO 27001, SOC 2, or the NIST Cybersecurity Framework.\nEDUCATION/TRAINING/CERTIFICATION\nBachelor's degree or equivalent professional experience.\nPHYSICAL REQUIREMENTS\nAbility to work flexible or extended hours as needed to support critical technology incidents and collaborate with teams across multiple time zones.\nWillingness and ability to travel domestically and internationally approximately 5-10% per year.\nCompensation at YPO is one part of a broader Total Rewards philosophy built to attract, motivate, and retain talented people in every country and function where we operate. We aim to be fair, consistent, and thoughtful stewards of our resources, and we ground pay decisions in market data, role scope, and internal equity rather than negotiation alone.\nCompensation ranges are based on the associate's primary work location. Because this role may be filled in more than one country, the applicable ranges are listed below by location:\nFor US applicants: USD 171,700-223,200 annually\nFor Canada applicants: CAD 171,500-222,900 annually\nWe believe pay is only part of how YPO invests in its people. 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