{"id":255010,"url":"https://alion.io/job/yubico-professional-services-engagement-manager","title":"Professional Services Engagement Manager","company":{"id":45211,"name":"Yubico","domain":"yubico.com","url":"https://alion.io/company/yubico","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":90000,"max_usd":173000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"IAM","optional":false},{"name":"OpenAI","optional":false},{"name":"Okta","optional":true},{"name":"PKI","optional":true},{"name":"VPN","optional":true}],"status":"live","first_seen_at":"2026-08-12T17:03:22Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-10-26T03:10:49Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"Meet Yubico\nYubico is a global leader in identity security and creator of the YubiKey, the original hardware-backed passkey. We are publicly traded on Nasdaq Stockholm; our global footprint includes headquarters in Stockholm, Sweden, Silicon Valley, California; and Singapore.\nWhy Join Our Mission?\nAt Yubico, we are guided by a shared belief that your work matters. We operate under a cultural philosophy of Speed with Integrity, pushing the boundaries of technology to secure the AI frontier-protecting both human and agentic AI interactions-and leading the transition to post-quantum cryptography. In everything we do, we live by our core values:\nBattle Friction: We constantly look for new ways to simplify our products, our work, and the user experience.\nInspire Higher: We think big, champion the open internet, and strive to do the right thing even when it is difficult.\nOne Team: We are open, responsive, and collaborative, overcoming challenges and celebrating our successes together.\nAligned with our commitment to open standards, we foster a thriving builder ecosystem through theYubico Developer Program, offering freeopen-source repositories, libraries, and SDKs to help developers rapidly integrate strong hardware authentication into any application. Through close collaborations with technical partners like Google, Microsoft, and Amazon, as well as newer frontiers like OpenAI, we continue to shape a safer digital world while donating security keys to protect vulnerable communities, journalists, and humanitarian groups worldwide through our Secure it Forward program.\nThe Role\nYubico is seeking an experienced and highly motivated Engagement Manager to join our Professional Services group. This external-facing role will primarily focus on enterprise-wide customer deployment projects, working closely with customers to ensure their successful Yubico deployment, as well as working with Yubico’s Customer Experience, Solutions, Product, and Engineering teams. The ideal candidate will have strong consulting skills, a robust technical background, excellent project management skills, and a proven ability to drive complex technical initiatives with customers from conception to successful completion within a fast-paced, global environment.\nTasks & Responsibilities\nEngage with enterprise customers to successfully lead and manage end-to-end deployment projects, ensuring alignment with Yubico strategic objectives.\nAct as a consultant/advisor to guide customers on the optimization of their Yubico rollout strategies, using best practices and your experiences to help plan successful and timely Yubico deployments.\nSupport clients in planning, organizing and managing all phases of a project lifecycle to ensure successful delivery.\nAssist customers in developing deployment project plans, and provide regular updates and reports on their progress to internal stakeholders.\nTranslate customer requests and requirements into business value, providing feedback to internal groups such as Customer Experience, Product, Engineering, and Solutions Engineering teams for consideration in Yubico product enhancements and new product offerings.\nSupport clients in identifying project risks and dependencies, while recommending solutions internally and externally to keep projects on track.\nConduct and lead Operational Deployment workshops for customers to assess their operational readiness.\nWrite custom deployment recommendations guides, best practices and white papers in support of client engagements.\nManage project documentation, ensuring all project artifacts are accurately maintained and accessible.\nStay current on Yubico products, security protocols (e.g., FIDO2, WebAuthn, Smart Card/PIV, OTP), Yubico competitors, and industry trends.\nBasic Qualifications\n7+ years of experience in similar roles, such as Professional Services and/or technical project management, preferably in a software or hardware technology company.\nExperience in client consulting and in working with complex, multi-divisional, multi-geographical customers.\nExperience with complex and/or large deployments, product launches or implementations of technology hardware or software.\nProven project management skills with the ability to manage multiple simultaneous tasks and prioritize/re-prioritize as necessary.\nStrong background in identity and access management (IAM), identity verification (IdV), cybersecurity, and/or authentication technologies. Familiarity with YubiKeys is a big plus.\nExperience in enterprise account management and working cross-functionally with internal teams.\nExcellent oral communication and presentation skills and ability to speak to multiple audiences (i.e., executives, business, technical) and effectively lead customer engagements.\nStrong writing skills with the ability to effectively communicate complex ideas and information through short-form and long-form documents as well as through presentation decks.\nAbility to translate technical concepts into clear, concise, and actionable plans for diverse audiences.\nStrong analytical and problem-solving abilities.\nAbility to travel up to 15% to customer sites or internal company events.\nNative or conversational German language skills, as well as English proficiency.\nPreferred Qualifications:\nStrong knowledge of commonly used security technologies and protocols including multi-factor authentication, single sign-On, VPN, RDP, and various protocols and standards such as OATH, SAML, OpenID, ADFS, FIDO/FIDO2, WebAuthn, CTAP/CTAP2, X.509, Federal PKI.\nIndustry certifications in cybersecurity or project management (e.g., CISSP, CISM, PMP).\nExperience with identity providers such as Microsoft, Okta, Google, Duo and Ping and identity verification vendors such as HYPR and Nametag.\nHands-on experience with enterprise deployments and system integration.\nWe are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team. We are an E-Verify Participating Employer.\n\nYubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.\n\nPersonal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at  to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.\n\nAs part of providing the requested service, we will transfer your data to be processed by Greenhouse Software Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to \"Yubico\", \"us\", \"we\" or \"our\", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.","description_format":"text","description_chars":8562,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Identity Management","Endpoint Security"],"lifecycle":[{"event":"open","at":"2026-09-05T11:18:01Z"},{"event":"open","at":"2026-10-14T02:00:51Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.581,"p_room":0.28,"age_days":73,"expected_fill_days":35,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/yubico-professional-services-engagement-manager","json_url":"https://alion.io/job/yubico-professional-services-engagement-manager.json","meta":{"generated_at":"2026-10-26T05:25:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7314,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":45211},"rest":"https://alion.io/mcp/rest/get_company?id=45211"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyubico-professional-services-engagement-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyubico-professional-services-engagement-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyubico-professional-services-engagement-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/yubico-professional-services-engagement-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyubico-professional-services-engagement-manager"}]}