{"id":2864809,"url":"https://alion.io/job/yugo-assistant-general-manager-3","title":"Assistant General Manager","company":{"id":1804977,"name":"Yugo","domain":"yugo.com","url":"https://alion.io/company/yugo-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":24,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T17:24:40Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-24T04:59:16Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Yugo Charlotte College Downs\nPosition Title: Assistant General Manager\nPosition Classification: Hourly / Non-Exempt\nCompensation: $24 - $26 / hour\nYugo is a global leader in student housing dedicated to creating exceptional living experiences for students around the world. With a presence spanning more than 14 countries and 120 cities, Yugo combines innovation, community, and purpose to redefine student living. In the U.S., Yugo operates nearly 40,000 beds across 88 properties in 28 states, delivering vibrant communities designed to support student success both personally and professionally. Guided by its Live Your Best Life philosophy, Yugo fosters sustainability, personal growth, and career development while building an inclusive, collaborative, and forward-thinking culture for residents and team members alike.\nAs an Assistant General Manager with Yugo, you'll play a key role in ensuring smooth operations and enhancing the student living experience. Through collaboration with the General Manager, you’ll oversee day-to-day property management operations and support your team in delivering excellent performance while maintaining a vibrant and welcoming environment for all residents living in your community.\nRequirements\nReporting to the General Manager, here’s what you’ll be doing!\nAssist in overseeing daily property operations, ensuring compliance with company policies and operational standards. \nManage resident accounts, including rent collections, delinquency follow-up, invoicing, deposits, and payment processing. \nSupport lease renewals, resident retention initiatives, and eviction processes in accordance with company policies and legal requirements. \nMaintain accurate resident records, lease files, and financial documentation. \nAssist with monthly financial reporting, budget tracking, and end-of-month close processes. \nSupport the development and monitoring of annual property budgets and expense management goals. \nLead leasing and marketing efforts by conducting property tours, responding to leasing inquiries, and processing lease applications. \nMonitor market trends, competitor pricing, and community amenities to support occupancy and leasing performance. \nDeliver exceptional customer service by addressing resident concerns, resolving complaints, and conducting service request follow-ups. \nCoordinate with vendors, contractors, and maintenance teams to ensure timely completion of property and resident service needs. \nConduct regular property inspections to maintain curb appeal, cleanliness, safety, and overall community standards. \nAssist with move-in and move-out processes, ensuring all documentation is accurate and compliant. \nParticipate in team leadership activities, including staff meetings, training, coaching, and employee development initiatives. \nEnsure leasing offices, model units, and community spaces remain professional, organized, and tour-ready. \nComply with Fair Housing regulations and all applicable federal, state, and local laws while supporting overall property performance goals.\nPerform additional duties and special projects as assigned to support community operations and business objectives.\nSound good so far? Here’s what you’ll need to thrive in this role!\nHigh school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations, or related business operations is required. \nMinimum of one year of experience, preferably in residential properties, rental operations, or related business operations required. \nRelevant experience working at a property, even better at a university/college\nEntrata experience, or relevant rental software experience \nStrong interpersonal and communication skills, including the ability to build and maintain quality relationships\nStrong customer service skills, ability to manage difficult or emotional customer and staff situations, responds promptly to customer needs and quickly responds to service requests\nExceptional conflict-resolution skills with the ability to remain calm under pressure\nCarbon Literacy Certification or willingness to undertake training \nBenefits\nAs part of the Yugo team, you are eligible for a competitive salary, bonus eligibility, comprehensive benefits and more! Here’s a snapshot of what we offer;\nCompetitive salary\nGenerous benefits package! Including health, dental and vision\n401k + 4% employer matching\nThree weeks of PTO\nPaid Wellness Time\n11 paid Holidays\nPaid Parental Leave\n1 Paid Volunteer Day\n1 Paid YuDay\nCompany paid STD, LTD and Life insurance\nAt Yugo, we believe in creating a culture where everyone belongs and feels empowered to do their best work. If you're looking to make an impact in a people-first environment, apply today!\nEqual Opportunity Employer\nWe are proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, protected veteran status, or any other status protected by applicable law.","description_format":"text","description_chars":5124,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Rental","Residential Real Estate","Property Management"],"lifecycle":[{"event":"open","at":"2026-10-19T17:24:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.857,"p_room":1,"age_days":4,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/yugo-assistant-general-manager-3","json_url":"https://alion.io/job/yugo-assistant-general-manager-3.json","meta":{"generated_at":"2026-10-24T06:15:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9037,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1804977},"rest":"https://alion.io/mcp/rest/get_company?id=1804977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fyugo-assistant-general-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fyugo-assistant-general-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fyugo-assistant-general-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/yugo-assistant-general-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fyugo-assistant-general-manager-3"}]}