{"id":1131172,"url":"https://alion.io/job/yuno-key-account-manager-na","title":"Key Account Manager NA","company":{"id":1872,"name":"Yuno","domain":"yuno.ai","url":"https://alion.io/company/yuno","size_band":"501-1000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Lever","truth_index":{"grade":"A","score":92,"open_postings":18,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US","CA","MX","AG","AW","BS","BB","BZ","BM","VG","BQ","KY","CR","CW","DM","DO","SV","GL","GD","GP","GT","HT","HN","JM","MQ","MS","NI","PA","PR","KN","LC","PM","SX","TT","TC","VI"],"hiring_countries_total":36,"salary":null,"salary_estimate":{"min_usd":98000,"max_usd":179000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":571},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:42:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-23T13:07:41Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Remote, North America, Full Time, Individual Contributor, +3 years of experience\nWho We Are\nAt Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.\nWe empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.\nAbout The Role\nWe are orchestrating the best high-performing team!\nWe're looking for a Senior Key Account Manager ready to own Yuno's most strategic and enterprise accounts, turning them into long-term, high-impact partnerships. This role sits at the intersection of revenue growth, client success, and product feedback - one of the most visible, cross-functional seats in our commercial organization.\nYou'll be the primary point of contact and trusted advisor for key accounts, building deep relationships with C-level stakeholders. That level of trust takes genuine curiosity and a real technical understanding of your client's business - you'll act as the human dimension of the product, working closely with Sales, Product, and Finance to orchestrate the resolution of complex technical issues at the executive level.\nThis role will push you to think several moves ahead. You'll design your revenue approach based on segmentation across your portfolio (Tier 1 Strategic / Tier 2 Growth / Tier 3 Transactional), balancing high-spend accounts against high-growth ones. The payments landscape moves fast, and the best Senior KAMs at Yuno spot opportunities before clients ask for them, build quantified business cases with rigor, and hold themselves to a high bar on every renewal and every renegotiation.\nIf you're energized by building something meaningful with clients, thrive when no two days look the same, and want your work to shape Yuno's global expansion, this role is for you.\nYour Contribution Will Be\nOwn strategic relationships with enterprise accounts, serving as the primary point of contact and trusted advisor to C-level stakeholders.\n\nDesign account strategies that move clients from growth to strategic tier, adjusting tactics based on portfolio segmentation (Tier 1 Strategic / Tier 2 Growth / Tier 3 Transactional).\n\nLead commercial negotiations on renewals, pricing, payment terms, and supply agreements, building quantified business cases through value-based negotiation.\n\nDrive revenue expansion through upselling and cross-selling while building a portfolio-wide pipeline of high-quality opportunities.\n\nOwn monthly, quarterly, and annual forecasting and account planning, anticipating revenue risks and growth opportunities.\n\nOwn account health metrics, including NPS and client referenceability, addressing concerns before they affect satisfaction.\n\nAnalyze true client profitability and formulate strategies to protect margins against discounting.\n\nCollaborate across Sales, Product, Legal, Finance, and Operations to resolve complex technical and operational issues at the executive level.\n\nMentor junior KAMs and peers, and participate in strategic account review boards.\n\nGather client feedback to shape Yuno's product roadmap and stay ahead of payment industry trends.\n\nSkills You Need\nMinimum Qualifications\n3-4 years of B2B experience in Key Account Management, Customer Success, or Enterprise Relationship Management within payments, fintech, or technology, with a proven track record of influencing C-level executives.\n\nDemonstrated expertise in value-based commercial negotiation, business case quantification, contract renewals, and account portfolio segmentation.\n\nStrong command of forecasting, pipeline building, and managing complex account portfolios with strict attention to detail.\n\nAbility to combine strategic empathy with technical understanding of payment infrastructure to resolve executive-level client issues.\n\nHigh ownership mindset, with a track record of driving initiatives to completion in fast-paced, ambiguous startup environments.\n\nWhat We Offer at Yuno\nCompetitive Compensation\n\nRemote Work - You can work from everywhere!\n\nHome Office Bonus - A one-time allowance to help you create your ideal home office.\n\nWork Equipment\n\nStock Options\n\nHealth Plan wherever you are.\n\nFlexible Days Off","description_format":"text","description_chars":4579,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Home office","Stock options"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":null,"kind":"region"},{"name":"Antigua and Barbuda","iso":"AG","kind":"region"},{"name":"Aruba","iso":"AW","kind":"region"},{"name":"Bahamas","iso":"BS","kind":"region"},{"name":"Barbados","iso":"BB","kind":"region"},{"name":"Belize","iso":"BZ","kind":"region"},{"name":"Bermuda","iso":"BM","kind":"region"},{"name":"British Virgin Islands","iso":"VG","kind":"region"},{"name":"Bonaire, Sint Eustatius and Saba","iso":"BQ","kind":"region"},{"name":"Cayman Islands","iso":"KY","kind":"region"},{"name":"Costa Rica","iso":"CR","kind":"region"},{"name":"Curaçao","iso":"CW","kind":"region"},{"name":"Dominica","iso":"DM","kind":"region"},{"name":"Dominican Republic","iso":"DO","kind":"region"},{"name":"El Salvador","iso":"SV","kind":"region"},{"name":"Greenland","iso":"GL","kind":"region"},{"name":"Grenada","iso":"GD","kind":"region"},{"name":"Guadeloupe","iso":"GP","kind":"region"},{"name":"Guatemala","iso":"GT","kind":"region"},{"name":"Haiti","iso":"HT","kind":"region"},{"name":"Honduras","iso":"HN","kind":"region"},{"name":"Jamaica","iso":"JM","kind":"region"},{"name":"Martinique","iso":"MQ","kind":"region"},{"name":"Montserrat","iso":"MS","kind":"region"},{"name":"Nicaragua","iso":"NI","kind":"region"},{"name":"Panama","iso":"PA","kind":"region"},{"name":"Puerto Rico","iso":"PR","kind":"region"},{"name":"Saint Kitts and Nevis","iso":"KN","kind":"region"},{"name":"Saint Lucia","iso":"LC","kind":"region"},{"name":"Saint Vincent and the Grenadines","iso":null,"kind":"region"},{"name":"Saint-Pierre and Miquelon","iso":"PM","kind":"region"},{"name":"Sint Maarten","iso":"SX","kind":"region"},{"name":"Trinidad and Tobago","iso":"TT","kind":"region"},{"name":"Turks and Caicos Islands","iso":"TC","kind":"region"},{"name":"United States Virgin Islands","iso":"VI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EdTech Platforms","E-learning","Education AI"],"lifecycle":[{"event":"open","at":"2026-09-23T03:13:22Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":57,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/yuno-key-account-manager-na","json_url":"https://alion.io/job/yuno-key-account-manager-na.json","meta":{"generated_at":"2026-09-23T13:11:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}