{"id":2939096,"url":"https://alion.io/job/ywca-chicago-administrative-support-specialist","title":"Administrative Support Specialist","company":{"id":2012023,"name":"YWCA Chicago","domain":"ywcachicago.org","url":"https://alion.io/company/ywcachicago","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"A","score":87,"open_postings":13,"ghost_share":0,"stale_share":0.538,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Addison, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":47000,"max":50000,"currency":"USD","period":"year","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-20T14:11:28Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-11-02T19:19:45Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Description\nPOSITION TITLE: Administrative Support Specialist\nSTATUS: Non-Exempt, FT\nGRADE: 1\nSALARY: $47K-$50K\nDEPT: Youth & Family Potential PROGRAM NAME: CCR&R\nREPORTS TO: Administrative Manager\nSUMMARY: The Administrative Support Specialist provides diversified administrative and program support services for program personnel and program members. The Administrative Support Specialist ensures that programs remain within contract compliance. This position plays a vital role in ensuring synergy among YWCA programs, constituents and communities served.\nCOLLABORATES WITH: Youth and Family Potential Program staff members; representatives from Cook County Human Services, DuPage County Human Services, Kane County Human Services, Illinois State Board of Education, Illinois Department of Human Services and Illinois Department of Children and Family Services; members and Child Care Providers throughout Chicagoland.\nESSENTIAL RESPONSIBILITIES:\nGeneral: Educate visitors about the YWCA’s available services.\nContract Compliance: Gather and maintain statistical data, complete reports, prepare correspondence, and distribute information through mail or email information to members in a timely manner.\nAdministrative Duties: Responds in a timely manner to YFP division-wide administrative support requests Accurately and efficiently, perform a variety of administrative and office support activities for multiple individuals, including distribution of mail, directing visitors, creating spreadsheets and PowerPoint presentations, conducting Internet research, copying, faxing, filing, and data entry. Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies. Work directly with the YFP Leadership Team to ensure all data entry of monthly credit card documentation. Process expense reports and invoices. Complete daily closing checklist. Responsible for completing bi-weekly cleanliness checklist.\nMember Contact: Serves as backup for the Client Relations Specialist. Greet members and provide professional, courteous service always. Distribute program information and explain program guidelines. Connect members with other staff as needed.\nNON-ESSENTIAL RESPONSIBILITIES: Responsible for promoting and educating individuals about all programs and assisting members in moving between the Child Care Assistance Program, Child and Adult Food Program and other offered programs within the YWCA. Attend special events and programs as needed.\nOTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task or other assignment.\nQUALIFICATIONS: General office and/or administrative experience is preferred. Expert skill levels with MS Office Suite and Outlook are needed. The position requires well-developed organizational and problem solving skills, with a keen attention to detail. Well-developed interpersonal and communication skills (both oral and written) are essential. The Administrative Support Specialist needs to be versatile and agile, performing duties ranging from providing backup coverage for other positions as well as training others in the various office systems and programs.\nThe Administrative Support Specialist is expected to work some nights and weekends, be an initiative- driven, customer service-oriented individual who actively pursues additional assignments as time and workload allow. Position will require the ability to work independently, while prioritizing and managing multiple assignments simultaneously is needed.\nDiscretion is required for the handling of documents and for member concerns. Demonstrated respect and appreciation for working in a multi-ethnic and multi-cultural work environment must be evident. The Administrative Support Specialist must be able to work effectively with members who may show stress and impatience and must provide professional representation of the YWCA to visiting representatives of governmental agencies.\nProfessional Training Required: A minimum of ten (10) hours of professional training related to Early\nChildhood and/or to the responsibilities of the position is required annually.\nEDUCATION REQUIRED: A High School diploma, or GED, is required. An associate degree or a progress toward completion of a degree is preferred.\nWORK ENVIRONMENT: The work environment includes offices; members and visitors may visit with children. The noise level is usually moderate. Movement requirements include walking, stooping or kneeling. There may be a need to reach, lift or move objects, such as packages, supplies and computers. Normal (or corrected) vision range; ability to see color and to distinguish letters, numbers and symbols are necessary to the work, which may require close viewing. Occasionally may need to lift and/or move up to 30 pounds. Communication needs include seeing, hearing and speaking. While in the office, there will be periods of sitting, and using computers. This position may require work on some evenings and weekends. Reasonable accommodation may be made for an incumbent to meet the essential responsibilities of the position.\nWORK SCHEDULE: Monday - Friday, 8:00am-4:00pm. This position may require work on some evenings and weekends. Schedule can vary depending on the needs of the agency.\nSalary Description\n$47,000 - $50,000","description_format":"text","description_chars":5402,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-20T16:51:51Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.577,"p_room":0.9,"age_days":12,"expected_fill_days":24,"reasons":["conf:2","stale_co","win:mid"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/ywca-chicago-administrative-support-specialist","json_url":"https://alion.io/job/ywca-chicago-administrative-support-specialist.json","meta":{"generated_at":"2026-11-02T19:50:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27824,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2012023},"rest":"https://alion.io/mcp/rest/get_company?id=2012023"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fywca-chicago-administrative-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fywca-chicago-administrative-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fywca-chicago-administrative-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ywca-chicago-administrative-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fywca-chicago-administrative-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2939096}},{"tool":"search_jobs","arguments":{"company":"ywcachicago.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2939096},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}