{"id":1549686,"url":"https://alion.io/job/ywca-ert-advocate-ii","title":"ERT Advocate II","company":{"id":2027421,"name":"YWCA","domain":"ywcakalamazoo.org","url":"https://alion.io/company/ywcakalamazoo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Legal","role_family":"Legal","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Kalamazoo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-10T15:08:00Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-11-04T12:22:05Z","board_verified":true,"closed_at":null,"days_open":85,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":85},"description":"Position: Advocate II - ERT\nDepartment: Victim Services\nSupervisor: Director of Emergency Response Services\nCompensation Range: $24.00/hour, Advocate/Direct Services II Band\nFLSA Status: Non-Exempt, Full-Time\nHours of Work: Monday - Friday; Typical Business Hours. Occasional evening or weekend work.\nClosure Status: Level 1 & 3\nMISSION STATEMENT:\nEliminate racism, empower women, and promote peace, justice, freedom and dignity for all.\nPRIMARY FUNCTION: The Emergency Response Services Advocate provides Emergency Response services and referrals to victims of domestic violence, sexual assault, and human trafficking.\nQUALIFICATIONS:\nBachelor’s degree in criminal justice or social work preferred. \nMust pass criminal, child abuse and neglect, and sex offender background checks.\nOne year of experience in crisis intervention, domestic violence or counseling situations preferred.\nDemonstrated assertiveness and ability to manage conflict.\nMust be versed at using a computer, databases, and case management systems.\nMust have excellent verbal and written communication skills.\nDemonstrated ability to work with people of diverse backgrounds.\nThe following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.\nRESPONSIBILITIES:\nProvides immediate in-person crisis intervention support to victims of domestic violence, human trafficking, and/or sexual assault on-site, at local agencies, in their homes, or a safe environment.\nAnswers the crisis line and provides trauma-responsive support, safety optioning, information, and referrals to survivors.\nProvides empathetic support and describes accurate information and options in a culturally competent and trauma-responsive manner. \nPotentially participates in an on-call rotation in support of the 24/7 program.\nInforms and educates victims on Personal Protection Orders, Crime Victim Compensation, the criminal justice system and other systems survivors navigate.\nMaintains a high-level working relationship with referring agencies.\nTransports victims and their children to Shelter when necessary.\nUtilizes available learning opportunities/tools during down time including readings, webinars, and other forms of materials to enhance learning and skills.\nActively engages in ERT staff meetings, advocate group supervision, and weekly one-on-one supervision.\nFollows supervision regarding work schedule, safety planning, record keeping and communicating clients’ needs.\nPotentially assists in training program volunteers\nRemains flexible and manages changing priorities on a continuing basis.\nKnows and adheres to Association policies, procedures, and practices.\nSafeguards confidential information gained because of the position.\nComplies with Association policy regarding required reporting of child abuse.\nAs a YWCA employee, projects a positive image of the Association and its programs to the community.\nWorks cooperatively with program participants, YWCA staff, and volunteers.\nOther duties as assigned.\nADDITIONAL REQUIREMENTS:\nMust have reliable transportation.\nMust have and maintain a valid driver’s license.\nMust be able to travel throughout Kalamazoo County\nMust have interest and concern for assisting survivors of domestic, sexual assault, and human trafficking.\nAbility to maintain neutrality while supporting clients in a non-judgmental manner.\nFamiliarity with community services available to victims of domestic, sexual assault, and human trafficking. \nProficiency in Spanish preferred. \nWORKING CONDITIONS AND ESSENTIAL FUNCTIONS:\nYWCA assigned building\nOccasional off-site locations; promotional events, networking events, community engagement events, etc.\nPotential outdoor events \nPotential Actions: Sitting, standing, kneeling, bending, some lifting\nFrequently required to remain stationary\nFrequently required to move\nFrequently required to utilize hand and finger dexterity\nOccasionally required to taste or smell\nOccasionally required to climb, balance, bend, stoop, kneel or crawl\nContinually required to communicate and exchange accurate information\nOccasionally exposed to wet and/or humid conditions (non-weather)\nOccasionally exposed to outside weather conditions \nWhile performing the duties of this job, the noise level in the work environment is usually moderate-loud \nOccasionally work in high, precarious places\nOccasionally work around fumes, airborne particles, or toxic chemicals\nThe employee must frequently lift and /or move more than 25 pounds. \nThe employee must occasionally lift and /or move more than 50 pounds. \nSpecific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Ability to adjust focus; Depth Perception\nSpecialized equipment, machines, or vehicles used: computer, copier, and motor vehicle \nFrequent travel to and from offsite locations and events \nFrequent exposure to bloodborne pathogens, airborne pathogens, or infectious materials\nAdditional remarks regarding work environment: ability to work in a fast-paced environment. \nConditions are subject to occasional exposure to agitated or threatening individuals.\nIrregular work hours may exist, including early morning, evening, weekends, holidays and on an on-call basis for emergencies.\nTRAINING REQUIREMENTS:\nOrientation to YWCA Personnel Policies, Mission, Purpose and One Imperative.\nRacial Justice Training\nPronoun Training\nOrientation to Domestic Violence, Sexual Assault, Confidentiality, Mandatory Reporting.\nAppropriate training and in-service which will occur during employment.\nParticipates in twenty (20) hours of required Domestic Violence Training.\nParticipates in continues training offered by YWCA, Michigan Coalition to End Domestic & Sexual Violence (MCEDSV) or other community organizations.\nThe above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nEqual Opportunity Employer","description_format":"text","description_chars":6371,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T23:54:08Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.455,"p_room":0.28,"age_days":85,"expected_fill_days":25,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":48000,"is_top_pay":false},"html_url":"https://alion.io/job/ywca-ert-advocate-ii","json_url":"https://alion.io/job/ywca-ert-advocate-ii.json","meta":{"generated_at":"2026-11-04T14:10:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21460,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2027421},"rest":"https://alion.io/mcp/rest/get_company?id=2027421"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fywca-ert-advocate-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fywca-ert-advocate-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fywca-ert-advocate-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ywca-ert-advocate-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fywca-ert-advocate-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1549686}},{"tool":"search_jobs","arguments":{"company":"ywcakalamazoo.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1549686},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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