{"id":3924292,"url":"https://alion.io/job/z-clinic-operations-manager","title":"Operations Manager","company":{"id":2906787,"name":"Z Clinic","domain":"z-clinic.com","url":"https://alion.io/company/z-clinic","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sheikh Zayed City, Egypt"],"countries":["EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T13:01:49Z","employer_posted_date":null,"last_verified_at":"2026-11-05T13:01:49Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Operations Manager — Z ClinicZ Clinic is looking for an experienced and results-driven Operations Manager to oversee daily clinic operations, ensure exceptional patient service, improve team performance, and support business growth.\nMain Responsibilities:\nOversee daily clinic operations and ensure smooth workflow across departments.\n\nManage, supervise, and evaluate administrative and customer service teams.\n\nMonitor staff performance, establish KPIs, and ensure accountability.\n\nOptimize appointment scheduling, patient flow, and service quality.\n\nMonitor sales performance, patient conversions, and revenue targets.\n\nManage operational budgets, expenses, inventory, and supplier relationships.\n\nDevelop and implement SOPs to improve efficiency and service standards.\n\nHandle patient complaints and maintain high patient satisfaction.\n\nCoordinate with doctors, medical staff, marketing, and finance departments.\n\nPrepare operational and financial performance reports for management.\n\nRequirements\nMinimum of 3 years of experience in clinic operations or healthcare management.\n\nStrong leadership, organizational, and analytical skills.\n\nExcellent written and verbal communication skills in both English and Arabic.\n\nProven ability to manage teams, monitor performance, and achieve operational 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