{"id":2507688,"url":"https://alion.io/job/z0x20a-program-scheduler-full-time-permanent","title":"Program Scheduler (Full Time Permanent)","company":{"id":1097061,"name":"[z(0x20a)]('(((","domain":"carefor.ca","url":"https://alion.io/company/carefor","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":122},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T08:00:57Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-14T22:51:05Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Who We Are\nCarefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897.\nFor our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives.\nOverview\nUnder the direction of the Manager, Client Care, Homemaking & Going Home, the Program Scheduler works as part of the Client Services Team to implement Carefor’s approved and prescribed processes to develop and maintain the master rotation for Homemakers and PSW staff across Champlain.\nResponsibilities\nResponds to and manages employee absences to ensure client visits are assigned\n\nActs as support contact to contracted service providers\n\nCompletes all required tasks to ensure there is adequate staff scheduled to meet service requirements, which involves anticipating and monitoring needs and initiating appropriate action\n\nProvides work schedules and grants time off to staff in consultation with Manager, while working within the provisions of program policy and procedures\n\nWorks in liaison with the Manager to inform of any scheduling and/or contracted service provider issues\n\nSupports waitlist management principles\n\nCoordinates orientation/training for new staff in applicable programs\n\nCreates and distributes various schedules and master rotations\n\nProvides timely information, using technology (Alayacare, Caredove, telephone, e-mail, voicemail), to field staff, contracted service providers, co-workers, managers, supervisors, and clients, ensuring staff scheduling meets service delivery needs\n\nGathers and prepares program statistics as required - staffing numbers, admissions\n\nContributes to the principles of customer-focused service and continuous quality improvement\n\nHandle time sensitive incoming staffing and/or client requests (time off, hospitalization, complaints)\n\nFunctions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures, and participates in training as required\n\nQualifications\nMinimum high school diploma\nMinimum 2-3 years scheduling experience\nMinimum 2-3 years scheduling experience in supporting contracted service providers\nExperience scheduling within the confines of collective agreements and labour standards\nProficiency in MS Office programs, including Outlook, faxing software, and database management\nMust have office administration or office information technology expertise\nExperience in clinical environment is considered an asset\nBilingualism (spoken French) is a requirement\nCompetencies\nThis position requires someone with the ability to deal with issues and tasks proactively and simultaneously, with a calm demeanour and a customer centric approach.\n\nGood organizational, time management, time management, and prioritization skills.\n\nProven ability to work both independently as well as collaboratively as part of a team and with managers/supervisors\n\nWell-developed communication skills (English) both oral and written\n\nAbility to proactively provide effective, timely solutions.\n\nAbility to plan, organize, and coordinate activities in a fast paced environment\n\nWhat We Offer\nDefined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP)\nEmployee Group Benefit Plan\nPaid Orientation\nPaid professional development and training\nEmployee Assistance Program\nEDI Statement\nCarefor is committed to providing an inclusive, barrier-free recruitment and selection process. Please let us know in your application if you require accommodations at any stage of the recruitment process. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.","description_format":"text","description_chars":4289,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"French","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-14T08:00:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-15T00:18:17Z"},"pay":null,"html_url":"https://alion.io/job/z0x20a-program-scheduler-full-time-permanent","json_url":"https://alion.io/job/z0x20a-program-scheduler-full-time-permanent.json","meta":{"generated_at":"2026-10-15T00:18:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":306,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1097061},"rest":"https://alion.io/mcp/rest/get_company?id=1097061"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fz0x20a-program-scheduler-full-time-permanent"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fz0x20a-program-scheduler-full-time-permanent"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fz0x20a-program-scheduler-full-time-permanent"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/z0x20a-program-scheduler-full-time-permanent\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fz0x20a-program-scheduler-full-time-permanent"}]}