{"id":3279014,"url":"https://alion.io/job/za-fx-product-manager-retail-banking","title":"FX Product Manager, Retail Banking","company":{"id":1977375,"name":"ZA Group","domain":"za.group","url":"https://alion.io/company/za-group","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Feishu","truth_index":{"grade":"C","score":58,"open_postings":13,"ghost_share":0.692,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":159000,"period":"year","method":null,"sample_n":10387},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-12-03T07:41:09Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T09:24:25Z","board_verified":true,"closed_at":null,"days_open":333,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":332},"description":"岗位职责 / Responsibilities\nManage end-to-end user operations for fund transfers, payments, and currency exchange, including onboarding, transaction support, and issue resolution. \nCreate and update user communication materials (e.g., in-app messages, emails, social media content) to engage customers on product features and updates. \nCollaborate with Product, Technology, and Marketing teams to design, test, and launch user-centric initiatives that enhance service usability and adoption. \nTrack, analyze, and report on key performance metrics (e.g., user activity, conversion rates, transaction volume) to identify opportunities for improvement.\nDevelop and maintain operational guidelines and documentation to ensure efficient and compliant user support processes. \nGather and synthesize user feedback to drive continuous improvement in service design and functionality.\n任职要求 / Requirements\nBachelor’s degree in Business, Finance, Marketing, or a related field. \nExcellent written and verbal communication skills in English and Cantonese; proficiency in Mandarin is a plus. \nPrior experience in user operations, customer experience, or product operations within banking, fintech, or financial services is highly preferred. \nSelf-motivated, collaborative, and result-oriented, with the ability to thrive in a fast-paced environment. \nStrong project management and analytical skills, with experience using data to drive decision-making. \nFamiliarity with CRM tools, marketing automation platforms, or user analytics software is an advantage. \nKnowledge of online payment systems, cross-border transfers, or digital currency exchange processes is a plus.","description_format":"text","description_chars":1652,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-26T15:37:05Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.09,"p_room":0.28,"age_days":332,"expected_fill_days":24,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/za-fx-product-manager-retail-banking","json_url":"https://alion.io/job/za-fx-product-manager-retail-banking.json","meta":{"generated_at":"2026-11-01T12:55:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19922,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1977375},"rest":"https://alion.io/mcp/rest/get_company?id=1977375"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fza-fx-product-manager-retail-banking"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fza-fx-product-manager-retail-banking"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fza-fx-product-manager-retail-banking"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/za-fx-product-manager-retail-banking\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fza-fx-product-manager-retail-banking"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3279014}},{"tool":"search_jobs","arguments":{"company":"za.group","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3279014},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}