{"id":3127239,"url":"https://alion.io/job/zabota-account-manager","title":"Account Manager","company":{"id":4457489,"name":"Zabota Travel","domain":"zabota.travel","url":"https://alion.io/company/zabota-12","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":{"grade":"A","score":85,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":1,"time_to_fill_p50_days":null,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Ads","optional":false},{"name":"Meta Ads","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:20:48Z","employer_posted_date":null,"last_verified_at":"2026-10-23T00:20:48Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Account Manager, Personal Injury DivisionFull-Time | Remote| US Central or Pacific TimeAbout ZabotaZabota is a top-ranked global recruitment firm, recognized as a Top HR Staffing Company by Clutch in 2025. We help high-growth U.S. brands build elite, remote-first teams by connecting world-class talent from LATAM, Europe, and beyond with ambitious companies worldwide.\nAbout Our ClientOur client is a performance marketing and advertising network serving the legal, insurance, and home services industries. Its Personal Injury Division works with law firms nationwide, delivering live inbound calls, live transfers, and pre-signed cases through a network of publishers.\nAbout the RoleThe Account Manager owns relationships with personal injury law firm clients from onboarding through ongoing campaign delivery, retention, and account growth. This role also manages publisher relationships, monitors campaign performance, resolves delivery issues, and identifies opportunities for reorders and expansion. Success is measured by client retention, reorder rates, and revenue growth.\nResponsibilities\nManage client relationships from onboarding through ongoing delivery, ensuring campaign requirements, schedules, and caps are correctly configured.\n\nMonitor order progress, call quality, lead performance, and client conversion feedback.\n\nMaintain contact with every active client at least every two weeks and proactively secure reorders before existing orders are completed.\n\nGrow accounts through larger orders, additional states, and cross-selling additional products.\n\nOnboard and manage publishers, communicating campaign requirements, case criteria, targeting, caps, and compliance standards.\n\nConduct regular publisher performance reviews and coordinate campaign adjustments, pauses, and scaling.\n\nProvide proactive performance updates and resolve client or delivery issues quickly.\n\nMaintain accurate account records, order status, and follow-up actions in GoHighLevel or a comparable CRM.\n\nReport account health, retention risks, and growth opportunities to leadership.\n\nQualificationsRequired:\nAt least 2 years of experience working with a performance marketing agency, lead generation company, or pay-per-call business.\n\nUnderstanding of paid media and lead generation channels like Google Ads, Meta Ads, native advertising, affiliate/publisher networks, and pay-per-call campaigns.\n\nUnderstanding of lead generation metrics, including lead quality, call volume, conversion rates, cost per lead or call, and campaign performance.\n\nExperience coordinating client accounts, campaigns, or publisher relationships in a performance-driven environment.\n\nStrong communication and relationship management skills, including the ability to work with business owners and decision-makers.\n\nExcellent organization, proactive problem-solving, and the ability to manage 20–40 active accounts.\n\nNice to Have:\nExperience with client renewals, reorders, upselling, cross-selling, or revenue expansion.\n\nExperience in personal injury legal marketing or working directly with law firms.\n\nExperience managing publisher, affiliate, or vendor relationships.\n\nExperience with GoHighLevel or a comparable CRM.\n\nOffer Details\n\nBase Salary: $3,000–$4,000 per month, plus commission on successful reorders and upsells.\n\nContract: Full-time, fully remote.\n\nWorking Hours: US Central or Pacific business hours.\n\nReports To: Founder.\n\nHiring Steps\nInitial Zabota Screening\n\nClient Interview\n\nPractical Task or Second-Stage Interview\n\nOffer\n\nOriginally posted on Himalayas","description_format":"text","description_chars":3549,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"United 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