{"id":1526435,"url":"https://alion.io/job/zadara-senior-solution-architect","title":"Senior Solution Architect","company":{"id":2001016,"name":"Zadara","domain":"zadara.com","url":"https://alion.io/company/zadara","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":174000,"period":"year","method":"role_seniority_country_cell","sample_n":23},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Docker","optional":false},{"name":"Kubernetes","optional":false},{"name":"SharePoint","optional":false},{"name":"SQL","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-04-24T18:16:29Z","employer_posted_date":"2026-04-24","last_verified_at":"2026-10-01T23:39:55Z","board_verified":true,"closed_at":null,"days_open":160,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":159},"description":"Your Team & Role\nAs a member of the Europe Sales POD, the Sr. Solution Architect will ensure success in providing cutting-edge solutions by helping customers leverage cloud solutions for scalability, security, flexibility and efficiency, as well as to accelerate adoption. As part of a nimble and dynamic team, this role incorporates diverse responsibilities including, but not limited to, pre-sales and post-sales engagements, solutions selling, and relationship management.\nYour day to day\nSolution Architecture and Pre-Sales Support\nEngage with customers, partners and MSPs to understand their business needs and technical requirements, and then translating them into scalable cloud solutions.\n\nDesign, document, build and present cloud architectures that align with industry best practices and customer objectives.\n\nServe as the technical lead in customer engagements, supporting sales teams with solution positioning, proof-of-concepts (PoCs), and product demonstrations.\n\nPartner with engineering and product teams to develop innovative solutions that address customer pain points.\n\nEducate and evangelize Zadara services to Partners, MSPs and End Users with the Sales Team at events, shows, training, and or webinars (and various other marketing functions).\n\nCustomer Relationship Ownership\nAct as the primary trusted advisor and technical point of contact for key customers, building long-term strategic relationships, providing ongoing technical advisory.\n\nBe the voice of the customer to support and engineering teams, providing product improvement feedback and accelerating the adoption of new features in customer deployments.\n\nGather customer feedback to influence product enhancements and service improvements.\n\nConduct training, workshops, and generate account-specific content to educate customers on maximizing the benefits of the Zadara ecosystem.\n\nCustomer Cloud Monitoring and Support\nMonitor and oversee assigned customer cloud environments to ensure optimal performance, security, and cost efficiency.\n\nProvide recommendations on cloud optimizations, security best practices, and cost-saving strategies.\n\nWork closely with internal teams to resolve cloud-related issues and maintain a proactive approach to customer cloud health.\n\nCross-Team Collaboration\nAct as a conduit and liaison between customers, support service, engineering, product management and company management teams.\n\nPartner with Account teams, Business Development Managers and Service teams to accelerate customer adoption and revenue goals.\n\nWork with sales and marketing teams to develop compelling technical content, including whitepapers, blogs, and case studies.\n\nContribute to go-to-market strategies by identifying emerging customer needs and market trends and help with sales campaigns.\n\nAssist in onboarding and mentoring of members of the Solution Architecture team.\n\nCapture and share best-practice knowledge amongst the Zadara solutions architecture and partner solutions architect communities.\n\nWhat you bring\n5+ years of experience in cloud solution architecture, pre-sales engineering, or cloud consulting.\n\n5-10 years of related experience in the IT field, including roles in software development, system administration or system engineering\n\nDemonstrated ability to think strategically about business, product, and technical challenges.\n\nProven experience in consultative technical sales or professional services with a proven track record of success.\n\nProven experience in customer-facing positions.\n\nDemonstrate firm knowledge and experience of SAN / NAS technologies.\n\nAbility to gain credibility and build relationships with all levels in an organization, from technical experts to senior executives.\n\nStrong verbal and written communications skills are a must, as well as the ability to collaborate effectively across internal and external organizations and virtual teams.\n\nAdvanced level experience with Data Center networks and network topologies.\n\nAdvanced software architecture skills and experience building complex software systems designs.\n\nAdvanced hands-on, technical experience working VMware and/or AWS technologies.\n\nUnderstanding of Application workloads such as SQL, Oracle, SharePoint, Docker, Kubernetes services would be an advantage.\n\nUnderstanding of Backup and Disaster Recovery solutions and architectures.","description_format":"text","description_chars":4340,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Internet Services","CDN & Edge Delivery","Branding"],"lifecycle":[{"event":"open","at":"2026-09-30T14:20:36Z"}],"liveness":{"score":10,"band":"cold","label":"Long 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