{"id":2455183,"url":"https://alion.io/job/zaelab-servicenow-developer","title":"ServiceNow Developer","company":{"id":1899,"name":"Zaelab","domain":"zaelab.com","url":"https://alion.io/company/zaelab","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":90,"open_postings":10,"ghost_share":0,"stale_share":0.4,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":193000,"period":"year","method":"role_country_seniority_unknown","sample_n":1512},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Rest-Assured","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-13T15:52:55Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T19:53:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Zaelab is seeking a ServiceNow Developer to join our growing ServiceNow practice. This role will focus on configuring and supporting ServiceNow solutions that enable order management, order orchestration, fulfillment, and customer-facing business processes.\nBecause our work sits at the intersection of ServiceNow and complex commerce ecosystems, we are particularly interested in candidates with experience in ServiceNow Order Management (OM), Sales and Order Management (SOM), Telecommunications Service Management (TSM), Customer Service Management (CSM), or other order-management-adjacent ServiceNow products.\nYour Responsibilities\nConfigure and maintain ServiceNow solutions supporting order management, order fulfillment, and customer-facing business processes.\nDesign and configure workflows, Flow Designer automations, business rules, UI policies, forms, and platform capabilities.\nSupport implementations and enhancements involving ServiceNow Order Management (OM), Sales and Order Management (SOM), Telecommunications Service Management (TSM), Customer Service Management (CSM), and related products.\nCollaborate with architects, business analysts, developers, and client stakeholders to translate business requirements into scalable ServiceNow solutions.\nConfigure integrations between ServiceNow and enterprise platforms such as CRM, CPQ, ERP, billing, and fulfillment systems.\nParticipate in requirements gathering, solution design, testing, deployment, and production support activities.\nTroubleshoot and resolve configuration issues while following ServiceNow best practices and governance standards.\nContribute to Agile delivery teams through sprint planning, estimation, testing, and release activities.\nCreate and maintain technical documentation for configurations, integrations, and processes.\nRequirements\n3+ years of hands-on ServiceNow configuration or development experience.\nStrong experience with Flow Designer, workflows, business rules, client scripts, UI policies, and platform configuration.\nExperience working directly with business stakeholders to translate requirements into technical solutions.\nStrong understanding of ServiceNow platform architecture and best practices.\nExperience working within Agile delivery environments.\nExperience with ServiceNow Order Management (OM) or Sales and Order Management (SOM).\nExperience with Telecommunications Service Management (TSM), Customer Service Management (CSM), or other order-management-adjacent ServiceNow products.\nUnderstanding of Lead-to-Cash, Order-to-Cash, order orchestration, fulfillment, or service provisioning processes.\nExperience integrating ServiceNow with CRM, CPQ, ERP, billing, or fulfillment platforms.\nServiceNow Certified System Administrator (CSA) or other ServiceNow certifications.\nBenefits\nWhy you’ll love working here:\nUnlimited Vacation/PTO\nFull Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada)\nFully remote and distributed teams\nPaid Parental Leave\nOngoing training and education opportunities\n0% Bureaucracy Culture - Focus is on responsibilities, not title\nLike what you see but don’t meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.\nZaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use Certn to confirm the identity and employment eligibility of all new USA hires.\nPlease rest assured that we’ll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information LINK As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest assured, our People Ops team carefully reviews all applications and makes the final decisions on candidate progression.","description_format":"text","description_chars":4350,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Chemical Engineering","AI Agents","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-13T15:52:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":1}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-10-13T21:15:40Z"},"pay":null,"html_url":"https://alion.io/job/zaelab-servicenow-developer","json_url":"https://alion.io/job/zaelab-servicenow-developer.json","meta":{"generated_at":"2026-10-13T21:15:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32568,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1899},"rest":"https://alion.io/mcp/rest/get_company?id=1899"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzaelab-servicenow-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzaelab-servicenow-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzaelab-servicenow-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zaelab-servicenow-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzaelab-servicenow-developer"}]}