{"id":2533427,"url":"https://alion.io/job/zain-cash-business-support-systems-associate","title":"Business Support Systems Associate","company":{"id":49353,"name":"Zain Cash","domain":"zaincash.com","url":"https://alion.io/company/zain-cash","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Amman, Jordan"],"countries":["JO"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Jenkins","optional":true}],"status":"live","first_seen_at":"2026-10-14T13:35:27Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-21T20:13:23Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"The Business Support Systems Associate supports the development, maintenance, and monitoring of core financial systems and data platforms. The role involves assisting in database operations, system integrations, reporting, and daily operational support to ensure system stability, data accuracy, and business continuity.\nResponsibilities\nAssist in managing and supporting core systems, including database operations and application services.\nExecute SQL queries and support data extraction, validation, and analysis tasks.\nMonitor system performance, troubleshoot issues, and escalate incidents when required.\nSupport daily operational activities such as transaction monitoring and reporting.\nParticipate in system releases, testing, and deployment activities.\nSupport integrations with external systems and APIs (e.g., payment systems, reporting platforms).\nCollaborate with internal teams (IT, Operations, Finance, Marketing) to support business requirements.\nDocument processes, procedures, and technical configurations.\nAssist in maintaining dashboards and reports for business and operational insights.\nEnsure compliance with security, data protection, and operational standards.\nRequirements\nBachelor’s degree in computer science, Information Systems, or related field.\n1-3 years of experience in business support systems, IT support, or related roles.\nBasic knowledge of SQL and relational databases (preferably Oracle).\nUnderstanding of system operations, APIs, and data flows.\nFamiliarity with Linux/Unix operating systems and basic command-line usage.\nEligible to work in Jordan.\nPreferred Experience\nExposure to financial systems, payment platforms, or telecom environments.\nBasic understanding of reporting tools or dashboards.\nFamiliarity with monitoring tools or job schedulers (e.g., Jenkins).","description_format":"text","description_chars":1808,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Jordan","iso":"JO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-10-14T13:35:27Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:2","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/zain-cash-business-support-systems-associate","json_url":"https://alion.io/job/zain-cash-business-support-systems-associate.json","meta":{"generated_at":"2026-10-22T03:06:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2790,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49353},"rest":"https://alion.io/mcp/rest/get_company?id=49353"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzain-cash-business-support-systems-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzain-cash-business-support-systems-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzain-cash-business-support-systems-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zain-cash-business-support-systems-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzain-cash-business-support-systems-associate"}]}