{"id":3140127,"url":"https://alion.io/job/zaintech-senior-account-manager-enterprise-2","title":"Senior Account Manager - Enterprise","company":{"id":5748,"name":"ZainTECH","domain":"zaintech.com","url":"https://alion.io/company/zaintech","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":9,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":106,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia"],"countries":["SA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":97000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5512},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-23T07:57:44Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T12:03:01Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"The Senior Account Manager - Enterprise is responsible for managing and growing a portfolio of Enterprise clients by delivering ZainTECH’s ICT and digital solutions portfolio. The role focuses on building strong customer relationships, identifying growth opportunities, and driving revenue through consultative selling across cloud, cybersecurity, data, and digital solutions.\nWorking closely with internal sales, technical, and delivery teams, the Account Manager ensures customer satisfaction while expanding account value through upselling, cross-selling, and new business development within assigned accounts.\nResponsibilities:\nAccount Management\nManage a portfolio of Enterprise accounts, acting as the primary point of contact for customer engagement\nBuild and maintain strong relationships with key stakeholders, understanding their business and technology needs\nConduct regular account reviews to assess performance, identify opportunities, and ensure customer satisfaction\nCoordinate with internal teams to ensure seamless delivery of services and solutions\nManage contract renewals and ensure continued value realization for customers\nICT & Digital Solutions Expertise\nDevelop a strong understanding of ZainTECH’s portfolio across cloud, cybersecurity, data, and digital solutions\nWork with clients to align technology solutions with their business objectives and operational needs\nCollaborate with technical and presales teams to position integrated solutions across multiple service areas\nBusiness Development\nIdentify and pursue opportunities to expand services within existing accounts\nSupport pipeline development through upselling and cross-selling initiatives\nContribute to account planning and growth strategies for assigned clients\nPrepare and deliver proposals and presentations aligned with customer requirements and business outcomes\nParticipate in client meetings, events, and engagements to strengthen relationships and generate opportunities\nCollaboration & Communication\nWork closely with product, presales, and delivery teams to ensure successful solution positioning and execution\nEngage with both technical and business stakeholders to ensure alignment of solutions with client needs\nManage and resolve customer issues in coordination with internal teams to maintain high levels of satisfaction\nMaintain accurate records of account activities and opportunities within CRM systems\nOur Culture & Code of Conduct:\nAt ZainTECH, we take pride in a culture built on collaboration, innovation, and uncompromising integrity. We are looking for individuals who share these values and are committed to customer-centricity and ethical excellence. All employees are expected to uphold our Code of Conduct, which serves as a guiding framework for responsible behavior across everything we do - from how we work with each other to how we engage with clients and partners globally.\nRequirements\n8+ years of account management experience in ICT, cloud services, or technology-related industries.\nExperience managing Enterprise or enterprise customer accounts \nGood understanding of ICT solutions including Cloud (IaaS, PaaS, SaaS), Cybersecurity, Data and analytics, and Digital transformation solutions \nProven ability to drive account growth through upselling and cross-selling \nExperience working with major ICT and cloud platforms such as Oracle, AWS, Microsoft Azure, or similar.\nKnowledge of cybersecurity, data management, networking, and digital transformation best practices.\nFamiliarity with CRM tools (e.g., Salesforce). \nBachelor’s degree in Computer Science, Information Technology, Business, or a related field.","description_format":"text","description_chars":3638,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security","IT Consulting & Digital Transformation","Managed IT Services (MSP)","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-10-23T07:57:44Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":106,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/zaintech-senior-account-manager-enterprise-2","json_url":"https://alion.io/job/zaintech-senior-account-manager-enterprise-2.json","meta":{"generated_at":"2026-10-28T16:07:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21706,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5748},"rest":"https://alion.io/mcp/rest/get_company?id=5748"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzaintech-senior-account-manager-enterprise-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzaintech-senior-account-manager-enterprise-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzaintech-senior-account-manager-enterprise-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zaintech-senior-account-manager-enterprise-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzaintech-senior-account-manager-enterprise-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3140127}},{"tool":"search_jobs","arguments":{"company":"zaintech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3140127},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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