{"id":3277524,"url":"https://alion.io/job/zalo-business-intelligence-lead","title":"Business Intelligence Lead","company":{"id":183385,"name":"Zalo","domain":"zalo.me","url":"https://alion.io/company/zalo-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":82,"open_postings":27,"ghost_share":0,"stale_share":0.519,"repost_share":0,"time_to_fill_p50_days":76,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Analytics","role_family":"Analytics","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":34000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":702},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Metabase","optional":false},{"name":"NumPy","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Superset","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-31T10:54:31Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":8},"description":"We are looking for a business-oriented Business Intelligence Lead to support Zalo's commercial performance and growth. The role combines data analytics, business understanding, and market intelligence to help identify growth opportunities, improve commercial performance, and support data-driven decision-making.\nYou will work closely with Commercial Team Leaders and cross-functional teams to analyze business performance, develop data-driven KPIs, understand market trends, and translate insights into practical recommendations.\nWhat you will do\nAnalyze Business Performance: Analyze revenue, customer behavior, product performance, and sales funnel data to identify growth opportunities, performance gaps, and key business drivers.\nSupport KPI & Target Setting: Work with Commercial Team Leaders to develop KPIs, performance targets, and benchmarks based on historical performance, customer potential, and market trends.\nConduct Market & Customer Analysis: Combine internal data with external market intelligence to understand industry trends, customer needs, competitor activities, and business opportunities.\nDeliver Business Recommendations: Investigate performance issues, identify root causes, and recommend practical actions to improve revenue, customer retention, and upselling/cross-selling.\nBuild BI & Reporting Solutions: Develop and maintain dashboards, business metrics, and automated reports to provide reliable and timely insights.\nCollaborate with Stakeholders: Work with Commercial, Product, and Business Operations teams to understand business needs, communicate findings, and support data-driven decisions.\nWhat you need\nAt least 4 years of experience in Business Intelligence, Business Analytics, Data Analytics, or a related role.\nGood business acumen, with an understanding of revenue drivers, customer behavior, commercial performance, and market dynamics.\nExperience analyzing business performance and translating data into actionable recommendations.\nProficiency in SQL and Python (e.g., pandas, NumPy) for data analysis.\nExperience with BI and data visualization tools such as Metabase, Tableau, Power BI, or Apache Superset.\nUnderstanding of data modeling, data quality, KPI definition, and reporting automation.\nStrong analytical thinking, problem-solving, and data storytelling skills.\nGood communication and stakeholder collaboration skills, with a proactive and ownership-driven mindset.\nGood working proficiency in English.\nNice to Have\nExperience in B2B business solutions, MarTech, digital advertising, media, or platform-based businesses.\nExperience supporting KPI and target setting, sales performance analysis, revenue forecasting, or commercial planning.\nFamiliarity with market research, competitor benchmarking, customer segmentation, and sales funnel analysis.\nExperience using AI tools to improve data analysis, reporting, and 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