Senior Quality Controller

Position: Senior Quality Controller (Garment and Accessories)
As the Senior Quality Controller, you will lead quality assurance and quality control activities across garment production processes to ensure products consistently meet company quality standards and customer expectations. You will work closely with the Merchandising Manager and collaborate with different departments / Managers to ensure that quality control processes are integrated into all aspects of the company's operations.

Job Description:
. Lead and conduct product inspections throughout the production cycle, including preproduction, inline, and final inspections.
. Develop, implement, and continuously improve quality control standards, procedures, and inspection guidelines.
. Monitor garment quality performance and analyze quality data to identify trends, root causes, and improvement opportunities.
. Investigate quality issues, defects, and customer complaints, and ensure timely corrective and preventive actions (CAPA) are implemented.
. Collaborate closely with Merchandising, Production, Sourcing, and Supplier teams to ensure quality requirements are clearly communicated and achieved.
. Conduct supplier and factory quality assessments and provide recommendations for improvement.
. Train, coach, and mentor junior Quality Controllers and production teams on quality standards and best practices.
. Ensure inspection tools and equipment are properly calibrated and maintained.
. Prepare and present quality reports, KPIs, and improvement plans to management.
. Ensure compliance with company quality standards, customer requirements, and applicable regulatory standards.
. Participate in new product development and sampling processes to identify potential quality risks before production.
. Support continuous improvement initiatives to reduce defects, rework, and customer returns.
. Serve as the primary quality contact for assigned brands, suppliers, or product categories.
. Perform other duties assigned by the Merchandising Manager.

. 4-5 years of experience in a quality control or inspection role for garments, especially bags and shoes
. Strong knowledge of garment construction, fabric inspection, measurement standards, and quality assurance methodologies.
. Strong analytical, problem-solving, and root-cause analysis skills.
. Ability to lead quality improvement initiatives and influence cross-functional teams.
. Strong communication and interpersonal skills
. Proficient in Microsoft Office, particularly Excel and reporting tools.
. Good command of English, both written and spoken.
. Ability to work independently, prioritize multiple tasks, and perform under pressure.
. Knowledge of AQL standards, quality auditing, and garment compliance requirements.
. Experience managing or mentoring junior QC team members.

*Benefits:
. Annual Bonus
. Employee Discount
. Birthday Package
. NSSF and Seniority Pay
. Other benefits