{"id":4197034,"url":"https://alion.io/job/zarminali-pediatrics-practice-manager","title":"Practice Manager","company":{"id":4394390,"name":"Zarminali Pediatrics","domain":"zarminali.com","url":"https://alion.io/company/zarminali-pediatrics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":18,"ghost_share":0,"stale_share":0.944,"repost_share":0,"time_to_fill_p50_days":40,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Healthcare","role_family":"Healthcare","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rochester, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T16:34:26Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T12:19:56Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Zarminali Pediatrics is building the nation's leading pediatric multispecialty group, focused on supporting families to shape healthy futures for their children - from birth through adulthood - by completely transforming the way pediatric care is delivered nationwide. We are tackling today's challenges of increased administrative burden on clinicians and a siloed approach to pediatric care through intentional design of care delivery, enhanced by leading technology and collaborative, expert care teams. \nOur name, inspired by our founder's daughter's name - Zarmina - means “something that is more precious to you than gold”. We couldn’t think of anything that better represents the way parents and caregivers hold the relationship with their children as the most valuable gift, and how we at Zarminali approach care for each child with equal reverence.\nWe strive for a healthier future for pediatric patients and a happier future for pediatric clinicians nationwide, and we are looking for people to join us in achieving this vision. If you are eager to join a growth stage company and be part of the early team that is shaping the foundation of both the company and the delivery of pediatric care, then this opportunity might be for you!\nPOSITION OVERVIEW \nThe Practice Manager leads day-to-day operations for a clinic site. This role is responsible for keeping the clinic running smoothly, supporting the care team, and building the foundation for future growth. The Practice Manager is hands-on and visible on the floor, known by patients and staff alike, and is the primary point of contact for clinicians, front-desk staff, and patients within the site. \nWHAT YOU'LL DO: \nOperational Management & Clinic Execution \nRun daily operations for the clinic, executing established workflows and keeping the site on track \nIdentify recurring breakdowns in process or workflow and propose fixes \nEscalate issues that require support beyond the site level \n Team Leadership, Coaching & Operations \nManage day-to-day staffing needs, schedules, and coverage \nSupport onboarding and training for new team members \nProvide real-time coaching on the floor \nEscalate formal performance issues to HR and model organizational culture \n Provider Relationship Management \nServe as the primary operational contact for clinicians in the clinic \nSupport provider schedules, day-of coordination, and communication \nPatient Experience \nResolve patient concerns directly and execute experience standards \nMonitor appointment flow and escalate emerging trends \n Communication & Culture \nCommunicate clearly and consistently within the clinic team \nEscalate issues appropriately and model organizational values \n KPI Ownership & Financial Management \nMonitor core KPIs: throughput, fill rate, no-shows, and attendance \nUnderstand basic cost drivers, follow the site budget, and escalate variances \n WHAT YOU NEED: \n3-5+ years running one site end-to-end, including scheduling, staffing, compliance, patient flow, and vendor management \nComfort navigating EMR and scheduling systems; familiarity with medical terminology and healthcare processes is required. \nPrior experience supporting or informally leading a team (e.g., training new hires, coordinating daily schedules, acting as an informal shift lead) strongly preferred. \nComfort navigating EMR and scheduling systems; familiarity with medical terminology and healthcare processes is required. \nDemonstrated ability to build rapport, maintain trust, and communicate with empathy across diverse patients, families, and team members. \nExperience working with children and young people is highly valued. \nStrong organizational skills with the ability to prioritize competing needs across a full clinic, not just an individual workload. \nClear, confident communicator who can coach peers, give real-time feedback, and hold others accountable to standards - while maintaining a collaborative, team-first tone. \nClear, respectful communication - both written and verbal - especially in emotionally sensitive situations. \nComposed and adaptable under pressure, setting the tone for the team in fast-paced or high-pressure moments. \nA commitment to continuous improvement, ownership of responsibilities, and a culture of mutual respect. \n WHAT WE OFFER: \nBe part of a team-based environment focused on providing high-quality pediatric care within a mission-driven, growth-stage organization. \nA meaningful next step in your operations career - with hands-on leadership experience, mentorship from your Regional Practice Manager \nAccess to continuous learning, skill development, and career advancement within a supportive and dynamic culture. \nCompetitive compensation package with paid time off, medical/dental/vision benefits, and more. \nWork in a newly designed and advanced clinic that emphasizes patient comfort and top-notch care in a welcoming and calming environment. \nAt Zarminali Pediatrics, we are committed to our empowering clinicians and team members to deliver better pediatric care, altogether. This commitment requires building an inclusive culture and a team that represents the diverse communities we serve. \nWe believe that when people from all backgrounds, experiences, and perspectives come together, we create a stronger team and better care for our patients and their families. We realize the importance of an environment where clinicians and team members feel cared for, supported, and valued. We believe in the basics: treating everyone with kindness, respect, and fairness.\nWe do not tolerate discrimination or harassment of any kind. This includes, but is not limited to, race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.\nWe recruit and hire based on skills, talent, and potential, ensuring everyone has a fair chance to succeed. Together, we strive to build an inclusive and welcoming space where we can achieve our goal of building a happier future for the pediatric workforce.","description_format":"text","description_chars":6185,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Primary Care & Medical Centers","Pediatric Care"],"lifecycle":[{"event":"open","at":"2026-11-12T20:52:01Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":8,"expected_fill_days":40,"reasons":["conf:1","stale_co","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/zarminali-pediatrics-practice-manager","json_url":"https://alion.io/job/zarminali-pediatrics-practice-manager.json","meta":{"generated_at":"2026-11-14T12:21:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11966,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4394390},"rest":"https://alion.io/mcp/rest/get_company?id=4394390"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzarminali-pediatrics-practice-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzarminali-pediatrics-practice-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzarminali-pediatrics-practice-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zarminali-pediatrics-practice-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzarminali-pediatrics-practice-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4197034}},{"tool":"search_jobs","arguments":{"company":"zarminali.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4197034},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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