{"id":2853642,"url":"https://alion.io/job/zebra-technologies-cloud-engineer-ii","title":"Cloud Engineer II","company":{"id":58915,"name":"Zebra Technologies","domain":"zebra.com","url":"https://alion.io/company/zebra-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":30,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-24T06:02:35Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Service Desk","optional":false},{"name":"SIEM","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-19T14:06:23Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T02:10:58Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Overview:\nAt Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.\nBeing part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.\nYou’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.\nCome make an impact every day at Zebra.\nWhat We're Looking For:\nResponsible for monitoring cloud environments, troubleshooting issues, and ensuring timely escalation of events to maintain system health and performance. This role requires strong analytical skills, attention to detail, and a proactive approach to incident management in a 24x7x365 operational environment.Essential Duties and Responsibilities:\nDiligently observe and interpret cloud monitoring dashboards and alerts\nResolve basic issues; escalate urgent and complex issues. Know the difference\nCoordinate with internal departments and sometimes with customers\nBe aware of customer SLA’s and escalate issues if cases are taking too long to resolve\nDocument all troubleshooting and issue management actions via the electronic case management system\nSchedule resources and arrange work effort to cover weekends and/or on-call shifts to be available to be engaged in response to system-initiated alerts\nMonitoring case backlog to ensure we meet agreed SLAs with customers and internal KPI targets; share regular status reports with stakeholders\nBe able to work in a variety of different shifts, including days, nights, weekends, and holidays to support a 24x7x365 environment. Shifts may fluctuate to meet business and staffing needs\nKey Skills and Competencies:\nExperience with Windows, Linux, web services, networking, Data bases, and cloud platforms.\nUnderstanding of the following monitoring concepts: Infrastructure, systems, and Application health, system availability, latency, performance, and end-to-end monitoring.\nEntry level cloud, network or security certificate from Cisco, Microsoft, AWS, CompTIA, or other well-known vendors.\nKnowledge and experience of SIEM, ELK, PLG, and container orchestration platforms like Kubernetes are preferred.\nCyber Security related Certifications like Security+, SSCP, CCSP, and CEH.\nKnowledge of Markup, query, and scripting languages, including Python, HTML, PromQL, SQL and familiarity with REST API calls, and PowerShell.\nExperience (1+ years) with ITIL processes including Incident, Problem, Change, Knowledge and Event Management.\nMinimum Education or Equivalent: Bachelors degree or technical diploma in Computer Science, Electronic Engineering, Computer Engineering, or related field\nMinimum Work Experience: 2+ years' experience working on an operations style team (NOC, SOC, MOC, etc.) and troubleshooting networking, service desk, operations center and/or supporting cloud based Infrastructure\nWork Environment: Hybrid\nSafety Sensitive Role: No\nTravel: Up to 10%\nPersonal Protective Equipment (PPE): No\nMust be able to see color: No\nPhysical Demands:\nSedentary work that primarily involves sitting/standing\nBenefits:\nWe understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.\nJob Posting Statement:\nTo protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.\nAI Technology Statement:\nZebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. 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