{"id":1245017,"url":"https://alion.io/job/zebra-technologies-senior-manager-technical-program-management","title":"Senior Manager, Technical Program Management","company":{"id":58915,"name":"Zebra Technologies","domain":"zebra.com","url":"https://alion.io/company/zebra-technologies","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":27,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":25000,"max_usd":50000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":34},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"Gemini","optional":false},{"name":"LangChain","optional":false},{"name":"LlamaIndex","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"n8n","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"RAG","optional":false},{"name":"Rollup","optional":false},{"name":"Tableau","optional":false},{"name":"UiPath","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-07-24T00:00:00Z","employer_posted_date":"2026-07-24","last_verified_at":"2026-10-14T01:58:04Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"Overview:\nAt Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.\nBeing part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.\nYou’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally.\nCome make an impact every day at Zebra.\nWhat We're Looking For:\nPMO for AI Efficiencies & Workflow RedesignWe are establishing a newly created, high-impact role to lead our enterprise-wide AI Efficiencies and Workflow Redesign Program Management Office (PMO). This is a hands-on Senior Manager - Program Management position that sits at the intersection of business transformation, generative AI adoption, and operational excellence.\nThe successful candidate will partner with leaders across Business Units (BUs) to identify, prioritize, design, and deliver AI-driven productivity and workflow transformation initiatives. You will be responsible for embedding GenAI tools and re-engineered workflows into the fabric of how our organization operates-translating AI potential into measurable business outcomes such as cost reduction, cycle-time compression, quality uplift, and revenue enablement.\nThis is not a \"PowerPoint PMO\" role. We are looking for a builder-someone who can roll up their sleeves, prototype with GenAI tools, facilitate process redesign workshops, run agile delivery, and personally drive change alongside business and technology stakeholders.\nKey Responsibilities\n1. Program Strategy & PMO Leadership\nEstablish and run the AI Efficiencies & Workflow Redesign PMO as a cross-BU center of excellence.\nBuild the enterprise opportunity pipeline of AI/GenAI use cases; prioritize based on value, feasibility, and risk.\nDefine program governance, KPIs (productivity gains, FTE re-deployment, $ savings, NPS, cycle time), and a value-tracking framework with Finance.\nMaintain an executive-level program dashboard and report progress to the C-suite and steering committees.\n2. Hands-on Program & Delivery Management\nPersonally drive end-to-end delivery of multiple concurrent AI/workflow initiatives across BUs.\nRun discovery, design, pilot, scale, and adoption phases using agile/lean methods.\nManage cross-functional pods comprising business SMEs, data scientists, AI engineers, designers, and change managers.\nOwn risks, dependencies, budgets, vendor management, and stakeholder communication.\n3. Workflow Redesign & Process Re-engineering\nLead \"as-is to to-be\" workflow mapping using Lean, Six Sigma, and design-thinking techniques.\nIdentify automation, augmentation, and elimination opportunities; redesign processes to be \"AI-native.\"\nPartner with BU heads to redefine operating models, roles, and SOPs post-AI deployment.\n4. GenAI Tooling, Experimentation & Solutioning\nStay deeply hands-on with leading GenAI tools and platforms (e.g., ChatGPT/Enterprise, Microsoft Copilot, Google Gemini, Claude, GitHub Copilot, LangChain, LlamaIndex, vector databases, agentic frameworks, RAG architectures, low-code/no-code AI builders).\nPersonally prototype, demo, and pilot GenAI solutions-prompt engineering, custom GPTs/agents, workflow bots-before scaling.\nEvaluate build vs. buy decisions; partner with AI/IT teams to operationalize solutions responsibly.\nMaintain a working knowledge of model capabilities, limitations, cost, and Responsible AI considerations.\n5. Change Management & Adoption\nDrive end-user adoption through training, communications, and \"AI champions\" networks across BUs.\nCo-create change management plans with HR and BU leadership; address concerns related to role evolution and reskilling.\nBuild internal capability through playbooks, reusable assets, and knowledge repositories.\n6. Governance, Risk & Responsible AI\nEnsure all initiatives comply with data privacy, security, IP, and Responsible AI policies.\nPartner with Legal, Risk, InfoSec, and Compliance to maintain guardrails for GenAI usage.\nEstablish review checkpoints for model risk, bias, and ethical implications.\nRequired Qualifications & Experience\n15+ years of total experience, with a strong foundation in program/project management, business transformation, and operations.\nBachelor's degree in Engineering, Computer Science, Business, or related field; MBA or equivalent preferred.\nMinimum 1-3 years of hands-on experience working with GenAI/AI tools in an enterprise setting-either delivering AI products, leading AI transformation programs, or running AI-led process redesign.\nProven track record of leading large-scale, cross-functional transformation programs spanning multiple Business Units, geographies, or functions.\nDemonstrated experience in workflow re-engineering, process automation, and operating model design (Lean/Six Sigma certifications a plus).\nStrong delivery credentials: PMP, Prince2, SAFe, or equivalent Agile certifications preferred.\nExperience managing budgets, vendors, and senior stakeholder relationships at the VP/CXO level.\nRequired Skills & Competencies\nTechnical & Tooling\nHands-on proficiency with GenAI platforms (ChatGPT Enterprise, Copilot, Gemini, Claude) and prompt engineering.\nFamiliarity with RAG, AI agents, automation platforms (UiPath, Power Automate, n8n, Zapier), and integration patterns.\nWorking understanding of LLMs, APIs, data pipelines, and AI governance frameworks.\nComfort with analytics and visualization tools (Power BI, Tableau).\nProgram & Business\nExceptional program management, structured problem-solving, and prioritization skills.\nStrong financial acumen-able to build business cases and quantify ROI.\nOutstanding executive communication, storytelling, and stakeholder influence.\nChange leadership and the ability to drive adoption in resistant environments.\nPersonal Attributes\nHands-on operator's mindset-comfortable moving between strategy and execution.\nIntellectually curious; continuously experiments with emerging AI tools.\nBias for action, outcome orientation, and high ownership.\nCollaborative, low-ego, and able to thrive in ambiguity.\nWhat Success Looks Like (First 12 Months)\nMonth 3: PMO operating model, governance, and value-tracking framework established; cross-BU use-case pipeline built and prioritized.\nMonth 6: 3-5 high-impact GenAI/workflow pilots delivered with measurable productivity outcomes.\nMonth 9: Scaled adoption of top 2-3 use cases across BUs; reusable playbooks and AI champions network in place.\n Month 12: Demonstrated enterprise-level efficiency gains (quantified $ savings / FTE productivity); AI-native workflows embedded into BAU; second-wave roadmap funded and underway.\nWhy This Role\nThis is a rare opportunity to shape and lead the AI transformation agenda of an entire enterprise. You will work directly with senior leadership, influence the future operating model of the organization, and play a defining role in how our people and processes evolve in the age of AI.\nIf you are a seasoned program leader who is equally excited by strategy decks and tinkering with the latest GenAI agent-this role is built for you\nBenefits:\nWe understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success.\nJob Posting Statement:\nTo protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.\nAI Technology Statement:\nZebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However, every decision regarding interviews and hiring is made by our dedicated team, because we believe people make the best decisions about people. For more on how we use technology in hiring and how we process applicant data, see our Zebra Privacy Policy.","description_format":"text","description_chars":8817,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T17:15:13Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.302,"p_room":0.28,"age_days":82,"expected_fill_days":18,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/zebra-technologies-senior-manager-technical-program-management","json_url":"https://alion.io/job/zebra-technologies-senior-manager-technical-program-management.json","meta":{"generated_at":"2026-10-14T21:36:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28981,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58915},"rest":"https://alion.io/mcp/rest/get_company?id=58915"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzebra-technologies-senior-manager-technical-program-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzebra-technologies-senior-manager-technical-program-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzebra-technologies-senior-manager-technical-program-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zebra-technologies-senior-manager-technical-program-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzebra-technologies-senior-manager-technical-program-management"}]}