{"id":1914885,"url":"https://alion.io/job/zeelandia-key-account-manager","title":"Key Account Manager","company":{"id":694352,"name":"Zeelandia","domain":"zeelandia.com","url":"https://alion.io/company/zeelandia","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ashton in Makerfield, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":52000,"max":56000,"currency":"GBP","period":"month","gross":null,"usd_annual":899016},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-10-05T12:58:21Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-22T23:44:37Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"At Zeelandia, we’re excited to be recruiting a Key Account Manager to join our fantastic team. This is a brilliant opportunity for someone who has a proven track record in account management, enjoys working in a fast-paced environment, and is passionate about delivering value to customers.\nWhat really makes Zeelandia special is our genuine commitment to our people. We don’t just talk about wellbeing, we live it. Our holistic approach is underpinned by a wide range of supportive policies covering areas such as mental health, cancer support, miscarriage, menopause, carers, domestic violence, fostering and volunteering, ensuring our colleagues feel supported through every stage of life.\nOur values sit at the core of everything we do. We believe in acting with integrity and respect, taking ownership, and going above and beyond for each other and our customers. We encourage innovation that has purpose, support those who champion positive change, and are driven by a genuine passion for success, balancing high standards with a supportive, inclusive approach. If these values resonate with you, you’ll feel right at home at Zeelandia.\nAlongside this, we offer a strong wellbeing and engagement culture, including onsite Mental Health First Aiders, regular speaker sessions and coffee mornings, annual NHS health checks, flu jab vouchers, and eye care support. Our Employee Assistance Programme provides free counselling, resources, and access to a dedicated menopause coach, complemented by our Grocery Aid partnership, offering additional emotional, practical, and financial support for you and your family.\nWe’re also passionate about helping our people grow, with access to internal and external training, and mentorship. Our inclusive culture is supported through active working groups, including DEI and employee involvement forums, as well as initiatives such as supporting neurodivergent-friendly spaces, quiet hours, and a multi-faith room.\nBeyond the day job, we bring people together through company events, recognition schemes like Core Values and Long Service Awards, and meaningful CSR initiatives, from Bake for Ukraine to supporting local communities, schools, and charities. With additional benefits such as cycle to work and EV schemes, this is a role where you’ll not only build your career but feel part of something bigger.\nIf you’re looking for a role where no two days are the same and where you’ll be genuinely valued for the difference you make, we’d love to hear from you.\nPLEASE NOTE\n> This is a site and field based role\n> We are unable to offer sponsorship or hire anyone that requires this or visa support\n> NO AGENCIES\nRequirements\nWe are looking to hire a pro-active Key Account Manager to work with our larger clients. This role will report directly to the Head of Sales, supporting our key clients. Experience of dealing with large clients is essential, ideally in the food industry.\nKey Responsibilities\nDeliver annual sales plan for assigned key accounts to achieve revenue growth of 10% by year-end; maintain KPI ≥ target margin.\n\nOwn account management process; ensure CRM data accuracy and compliance at 100% for all interactions.\n\nPartner with cross-functional teams (NPD, Customer Services, HR, Marketing, Operations, Finance) to remove blockers and deliver seamless customer experience.\n\nDevelop and execute strategic account plans to secure long-term partnerships, including weekly onsite meetings with current and potential customers.\n\nContinuously improve sales workflows; document SOPs and implement measurable efficiency gains.\n\nManage compliance & risk for all account activities (GDPR, contractual obligations, pricing governance).\n\nReport progress via dashboards and monthly reviews; escalate risks or delays promptly to leadership.\n\nContribute to DEI, sustainability, and wellbeing initiatives relevant to client engagement and company values.\n\nAttend and actively contribute to required meetings, including pipeline reviews, client strategy sessions, and quarterly business reviews.\n\nMonitor market trends and competitor activity; provide insights to inform pricing and product positioning.\n\nDrive customer satisfaction and retention by resolving issues quickly and maintaining proactive communication.\n\nEssential\nExperience in FMCG or food manufacturing sector, especially with experience of bread, multi-site or complex supply chain environments.\n\nProfessional certifications such as Key Account Management, Negotiation Skills, or Sales Leadership or equivalent experience\n\nProven experience in B2B sales within the food manufacturing or bakery ingredients sector, managing large or strategic accounts.\n\nStrong technical understanding of bakery processes and ingredient functionality\n\nSkills:\nStrategic account planning and relationship management\n\nNegotiation and influencing skills with senior stakeholders\n\nData analysis and forecasting (Excel, BI tools)\n\nProblem-solving and solution selling in a technical environment\n\nCommunication: Clear written and verbal communication; ability to present technical solutions to non-technical audiences.\n\nDigital/Systems: Proficient in CRM systems (e.g., Salesforce), MS Office Suite; intermediate Excel for data analysis.\n\nCompliance Awareness: Food safety standards (e.g., BRC, HACCP), GDPR, and contractual compliance relevant to client management.\n\nCommercial Acumen: Ability to manage pricing structures, margin targets, and profitability for key accounts.\n\nDesirable\nProject management or process improvement credentials (e.g., PRINCE2, Six Sigma)","description_format":"text","description_chars":5556,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Bakery & Pastry","Food Ingredients"],"lifecycle":[{"event":"open","at":"2026-10-05T15:51:49Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.718,"p_room":0.75,"age_days":16,"expected_fill_days":23,"reasons":["conf:3","win:late"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":899016,"is_top_pay":true},"html_url":"https://alion.io/job/zeelandia-key-account-manager","json_url":"https://alion.io/job/zeelandia-key-account-manager.json","meta":{"generated_at":"2026-10-23T01:00:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1682,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694352},"rest":"https://alion.io/mcp/rest/get_company?id=694352"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzeelandia-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzeelandia-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzeelandia-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zeelandia-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzeelandia-key-account-manager"}]}