{"id":1285561,"url":"https://alion.io/job/zeeplework-technical-account-manager","title":"Technical Account Manager","company":{"id":3810753,"name":"Zeeplework","domain":"zeeplework.ai","url":"https://alion.io/company/zeeplework","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":47000,"period":"year","method":"role_seniority_country_cell","sample_n":10},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false}],"status":"live","first_seen_at":"2026-08-13T11:54:37Z","employer_posted_date":null,"last_verified_at":"2026-08-13T11:54:37Z","board_verified":false,"closed_at":null,"days_open":49,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":49},"description":"Job Description :\n\nWe are hiring a Technical Account Manager for a full remote role - work from anywhere in India. Must have strong QA experience and background. Manage multiple customers and solution activities. Liaison between Customer and Engineering.\n\nRequired Candidate Profile :\n\n- Pre-Sales/Solution Capabilities\n\n- QA Engineering\n\n- Account Management\n\n- Enterprise pre-sales & POCs\n\n- CI/CD & test automation integrations\n\n- RFP/security responses\n\n- Escalation RCA & roadmap feedback\n\nQA & Technical Expertise :\n\n- Leverage strong QA Engineering and Software Testing expertise to understand customer environments and recommend appropriate solutions.\n\n- Provide technical guidance on test automation, QA processes, testing frameworks, and quality engineering practices.\n\n- Understand customer CI/CD pipelines and recommend appropriate test automation and CI/CD integrations.\n\n- Participate in technical architecture and solution discussions with enterprise customers.\n\n- Support technical troubleshooting and resolution of complex customer issues.\n\nRequired Candidate Profile :\n\n- Strong professional experience in Technical Account Management, QA Engineering, Pre-Sales, Solutioning, or a combination of these areas.\n\n- Strong QA / Quality Engineering background is mandatory.\n\n- Hands-on understanding of software testing and test automation.\n\n- Experience managing multiple enterprise customers or strategic accounts.\n\n- Experience in enterprise pre-sales, solution consulting, and POCs.\n\n- Strong understanding of CI/CD and test automation integrations.\n\n- Experience handling RFPs, technical proposals, and security questionnaires/responses.\n\n- Proven experience handling customer escalations and driving RCA.\n\n- Strong client management, stakeholder management, and communication skills.\n\n- Ability to translate complex technical concepts into clear business-oriented communication.\n\nPerks and Benefits :\n\n- Fully Remote Role\n\nEducation :\n\n- UG : Any Graduate\n\n- PG : Any Postgraduate\nSkills\nSoftware Quality Assurance, Testing, Presales, Automation Testing, RFP, Test Strategy, CI/CD","description_format":"text","description_chars":2099,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-26T04:00:00Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.482,"p_room":0.45,"age_days":48,"expected_fill_days":30,"reasons":["seen:48","win:tail"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/zeeplework-technical-account-manager","json_url":"https://alion.io/job/zeeplework-technical-account-manager.json","meta":{"generated_at":"2026-10-01T13:04:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4641,"day_limit":5000,"remaining_today":359,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}