{"id":1610063,"url":"https://alion.io/job/zeiders-administrative-support-analyst-remote","title":"Administrative Support Analyst (Remote)","company":{"id":2088993,"name":"Zeiders","domain":"zeiders.com","url":"https://alion.io/company/zeiders","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":37000,"max":45700,"currency":"USD","period":"year","gross":null,"usd_annual":45700},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-07-29T17:37:43Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-10-02T09:08:16Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"**Candidates must be local and within a commutable distance to Woodbridge, VA**\nJob Title: Administrative Support Analyst\nZeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Headquartered in Woodbridge, VA, Zeiders employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.\nJob Description\nThe Administrative Support Analyst provides support to the Spouse Education and Career Opportunities, or SECO, program leadership team. The Administrative Support Analyst assists with all aspects of administrative management, directory maintenance, and logistics. The role coordinates between operating units to resolve day-to-day administrative issues. Analysts schedule and coordinate meetings, interviews, events and other similar activities, which may include sending out and receiving mail and packages. This role manages performs multifaceted general office and operations support.\nResponsibilities\nCreate and maintain database and spreadsheet files as needed.\nRun reports in various systems on a daily, weekly, or monthly basis and follow up as needed.\nAssist in meeting planning and preparation work (e.g.,, drafting agendas, minutes, and information) and seek agenda items from other attendees.\nArrange complex and detailed travel plans and itineraries, compiles documents for travel-related meetings.\nMaintain master calendar for all contract activities.\nDesign and implement program efficiencies and keeps the leadership team aware of any updates.\nAnalyzes data and makes recommendations for program and/or process improvements.\nCoordinate the development of monthly and quarterly newsletters.\nCoordinates the shipment of standard or large event materials.\nAssists in the coordination and planning of large-scale events, including but not limited to MSEP Annual Event, Virtual Military Spouse Symposium, and quarterly Virtual Hiring Fairs as needed.\nKeeps track of various contract inboxes, manages folders and emails daily.\nParticipates actively in intradepartmental improvement teams as appointed.\nConsults with management to identify and resolve problems that arise with administrative issues and assists with resolution.\nActs as backup to Appointment Care Specialist, making reminder or rescheduling calls to customers.\nActs as an administrative resource to all departments and completes other administrative duties as required.\nRequired Qualifications\nAssociate's degree in social, behavioral or education OR High school diploma/GED with two years' experience.\nTwo (2) years' experience providing adult education and/or employee assistance services\nExcellent organizational and time management skills.\nExcellent written and verbal communication etiquette.\nProficient in Microsoft Office to include Outlook, Word, PowerPoint, and Excel with at least two years’ experience using these applications.\nExcellent problem-solving and critical thinking, interpersonal and communication skills with a strong focus on customer service and teamwork and collaboration.\nPreferred Qualifications\nPreference for desktop publishing experience and using Visio in the work environment to develop flow charts, organizational charts, etc.\nPreference for former military or military spouse, Veteran or Wounded Warrior.\nOther Requirements\nYou will need to complete and clear the full government background check process based on your role.\nAll positions which require access to U.S. Government facilities and systems require U.S. Citizenship.\nCompetencies\nTo perform the job successfully, an individual should demonstrate the following competencies:\nAbility to work both independently and as a part of a team.\nProblem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.\nCustomer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.\nAdaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.\nInitiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.\nProfessionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.\nQuality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.\nZeiders Enterprises, Inc. is an Equal Opportunity Employer.\nPay Range: $37,000-$45,700\nPLEASE NOTE: The Zeiders pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) location, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.","description_format":"text","description_chars":5676,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Adventure Tourism"],"lifecycle":[{"event":"open","at":"2026-10-01T20:12:59Z"}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.292,"p_room":0.28,"age_days":64,"expected_fill_days":16,"reasons":["conf:9","win:tail","crowd:junior"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":45700,"is_top_pay":false},"html_url":"https://alion.io/job/zeiders-administrative-support-analyst-remote","json_url":"https://alion.io/job/zeiders-administrative-support-analyst-remote.json","meta":{"generated_at":"2026-10-03T01:08:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":982,"day_limit":5000,"remaining_today":4018,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}