{"id":2753569,"url":"https://alion.io/job/zeiss-business-operation-lead","title":"Business Operation Lead","company":{"id":5290,"name":"Zeiss","domain":"zeiss.com","url":"https://alion.io/company/zeiss","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":180,"ghost_share":0,"stale_share":0.856,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hsinchu, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":42000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1639},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-25T01:51:48Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Main Task\n1. Business Process Design & Transformation\nSupport NextGen CRM (Salesforce) and S/4HANA implementation projects from a business process perspective.\nAnalyze current business workflows and identify opportunities for process optimization and standardization.\nCollaborate with business stakeholders to define future operating models and system requirements.\nAssist in documenting business processes, SOPs, work instructions, and governance guidelines. 2. Cross-functional Project Coordination\nCoordinate project activities among HQ, Regional Teams, IT, Sales, Finance, Logistics, SCM, and Customer Service functions.\nTrack project milestones, deliverables, dependencies, and key risks.\nFacilitate workshops, project meetings, requirement discussions, and issue resolution sessions.\nConsolidate business requirements and ensure alignment between global standards and local business needs.\nSupport management reporting and project progress communication. 3. Testing & Change Management\nPlan and coordinate User Acceptance Testing (UAT) activities.\nPrepare test scenarios, test scripts, and testing documentation.\nCoordinate defect tracking, issue follow-up, and validation activities.\nSupport end-user training and system adoption programs. 4. Data Analytics & Business Insights\nAnalyze business performance data and operational KPIs.\nPrepare management reports, dashboards, and executive-level presentations.\nMonitor business trends and identify opportunities for process improvement.\nSupport data validation, master data governance, and reporting accuracy during transformation projects.\nExperience\n7+ years in Order management, logistics, SCM or customer service, ERP/CRM project experience \nExperience in team leadership or project coordination \nOrder-to-Cash process knowledge \nUnderstanding of logistic operations\nFamiliar with UAT and testing activities Other skills\nStrong written and spoken English (TOEIC 700+)\nExperience working with global or regional teams\nYour ZEISS Recruiting Team","description_format":"text","description_chars":2002,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Intermediate (B1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Surgical Instruments & Devices","Eyewear","Medical Imaging Systems","Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-10-17T00:57:17Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.616,"p_room":1,"age_days":8,"expected_fill_days":36,"reasons":["conf:53","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/zeiss-business-operation-lead","json_url":"https://alion.io/job/zeiss-business-operation-lead.json","meta":{"generated_at":"2026-10-25T02:20:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3532,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5290},"rest":"https://alion.io/mcp/rest/get_company?id=5290"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzeiss-business-operation-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzeiss-business-operation-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzeiss-business-operation-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zeiss-business-operation-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzeiss-business-operation-lead"}]}