{"id":458470,"url":"https://alion.io/job/zeiss-ophthalmology-account-manager","title":"Ophthalmology Account Manager","company":{"id":5290,"name":"Zeiss","domain":"zeiss.com","url":"https://alion.io/company/zeiss","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":176,"ghost_share":0,"stale_share":0.813,"repost_share":0.011,"time_to_fill_p50_days":39,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":93000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-07-17T00:00:00Z","employer_posted_date":"2026-07-17","last_verified_at":"2026-11-02T19:56:11Z","board_verified":true,"closed_at":null,"days_open":108,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":108},"description":"Job Title: Ophthalmology Account Manager (OAM) Department: Medical (MED) Reporting to: Regional Sales Manager Location: Field-based, London and surrounding areas (with travel to Head Office in Cambourne as required)\nRole Overview\nThe Ophthalmology Account Manager (OAM) is responsible for driving sales and business growth across the ZEISS ophthalmic diagnostic, surgical and digital portfolio within a designated territory. The role focuses on developing strategic relationships with NHS and private healthcare customers, promoting integrated clinical workflows, and delivering commercial success through solution-based selling.\nWorking closely with Regional Sales Managers, Clinical Application Specialists, and cross-functional teams, the OAM will identify opportunities, manage the full sales cycle, coordinate product demonstrations and implementations, and ensure an exceptional customer experience while consistently achieving and exceeding sales targets.\nKey Responsibilities\nSales & Business Development\nDevelop and execute territory and account plans to achieve and exceed sales targets.\n\nPromote and sell the ZEISS ophthalmic diagnostic, surgical and digital product portfolio across hospitals, clinics and theatres.\n\nIdentify, qualify and convert new business opportunities while expanding existing customer relationships.\n\nManage the complete sales cycle from lead generation through to quotation, negotiation, tender submission and contract completion.\n\nDeliver compelling commercial and clinical presentations to healthcare professionals, procurement teams and senior decision makers.\n\nNegotiate pricing within agreed commercial guidelines while maintaining profitability.\n\nCustomer Relationship Management\nBuild and maintain strong relationships with ophthalmologists, surgeons, clinical teams, biomedical engineers, procurement departments and key stakeholders.\n\nDeliver high levels of customer satisfaction through proactive account management.\n\nUnderstand customer needs and recommend tailored ZEISS workflow solutions that improve clinical outcomes and operational efficiency.\n\nAct as the primary point of contact for customers throughout the sales and implementation process.\n\nProduct Demonstrations & Clinical Support\nPlan, organise and deliver product demonstrations and evaluations in collaboration with Clinical Application Specialists.\n\nEnsure demonstration equipment is managed effectively, maintained to a high standard and fully accountable.\n\nCoordinate product installations and support customer training alongside clinical specialists.\n\nAssist customers with product adoption, workflow integration and basic troubleshooting.\n\nTerritory & Pipeline Management\nMaintain accurate and up-to-date customer records, opportunities and forecasting within Salesforce CRM.\n\nPrepare quarterly Account Development Plans aligned with regional business objectives.\n\nForecast capital equipment and consumable sales accurately using CRM and sales reporting tools.\n\nMonitor market activity, competitor developments and customer trends to identify growth opportunities.\n\nCross-Functional Collaboration\nWork collaboratively with Sales, Marketing, Clinical Application Specialists, Service Engineers and Operations teams.\n\nSupport marketing campaigns, workshops, exhibitions and customer events.\n\nCoordinate supply contracts and customer order fulfilment.\n\nShare market intelligence and customer feedback to support product development and commercial strategy.\n\nCompliance & Professional Standards\nMaintain accurate CRM data and sales reporting.\n\nEnsure all activities comply with company policies, quality standards and ethical guidelines.\n\nRepresent ZEISS professionally at all times.\n\nUndertake additional duties as required by the Regional Sales Manager.\n\nPerson Specification\nEssential Skills\nExcellent communication and presentation skills.\n\nStrong commercial awareness with the ability to negotiate effectively.\n\nSolution-focused sales approach.\n\nAbility to explain complex technical and clinical information to varied audiences.\n\nStrong planning, organisation and time management skills.\n\nCustomer-focused with excellent relationship-building abilities.\n\nResilient, self-motivated and target driven.\n\nProficient in CRM systems (preferably Salesforce) and Microsoft Office.\n\nStrong analytical and forecasting skills.\n\nFull UK driving licence.\n\nPersonal Attributes\nExcellent interpersonal and influencing skills.\n\nCustomer-centric mindset.\n\nProfessional and ethical approach.\n\nAdaptable and flexible in a changing environment.\n\nStrong problem-solving ability.\n\nCollaborative team player.\n\nResults-oriented with a proactive attitude.\n\nCommitted to continuous learning and development.\n\nHigh level of integrity and accountability.\n\nExperience\nEssential\nProven sales experience within the medical device, healthcare or life sciences sector.\n\nExperience managing complex sales cycles.\n\nDemonstrable track record of achieving sales targets.\n\nExperience delivering customer presentations and product demonstrations.\n\nExperience managing customer accounts and maintaining CRM systems.\n\nDesirable\nOphthalmology sales experience.\n\nExperience selling capital medical equipment.\n\nKnowledge of NHS procurement and tender processes.\n\nUnderstanding of ophthalmic clinical workflows and surgical environments.\n\nQualifications\nEssential\nFull UK driving licence.\n\nDesirable\nDegree in Business, Life Sciences, Healthcare or a related discipline.\n\nMedical sales or ophthalmology-related qualifications or certifications.\n\nWorking Location\nThis is a field-based role covering London and the surrounding areas, with regular travel throughout the territory and occasional travel to the ZEISS Head Office in Cambourne.\nPerformance Measures\nPerformance will be measured against agreed objectives, including:\nAchievement of annual sales and revenue targets.\n\nGrowth in market share and share of wallet.\n\nPipeline development and conversion rates.\n\nCRM accuracy and forecasting quality.\n\nCustomer satisfaction and relationship management.\n\nSuccessful implementation of account development plans.\n\nCompliance with company processes and standards.\n\nAnnual performance appraisal conducted by the Regional Sales Manager, with objectives agreed for the following year.\n\nLooking for your next move within Ophthalmology? Please Apply!\nYour ZEISS Recruiting Team:\nAbigail Hannaby, Farzana Rahman, Kate Benyon, Lara Haslam, Natarlee Lawrence, Suya Rolph","description_format":"text","description_chars":6434,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Ophthalmology & Eye Clinics","Surgical Instruments & Devices","Eyewear","Medical Imaging Systems"],"lifecycle":[{"event":"open","at":"2026-09-06T10:13:32Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.275,"p_room":0.28,"age_days":108,"expected_fill_days":39,"reasons":["conf:7","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/zeiss-ophthalmology-account-manager","json_url":"https://alion.io/job/zeiss-ophthalmology-account-manager.json","meta":{"generated_at":"2026-11-02T20:28:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28669,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5290},"rest":"https://alion.io/mcp/rest/get_company?id=5290"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzeiss-ophthalmology-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzeiss-ophthalmology-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzeiss-ophthalmology-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zeiss-ophthalmology-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzeiss-ophthalmology-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":458470}},{"tool":"search_jobs","arguments":{"company":"zeiss.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":458470},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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