{"id":1391890,"url":"https://alion.io/job/zeiss-qms-lead","title":"QMS Lead","company":{"id":5290,"name":"Zeiss","domain":"zeiss.com","url":"https://alion.io/company/zeiss","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":175,"ghost_share":0,"stale_share":0.96,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-09-28T11:57:26Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-29T01:17:10Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"ZEISS in India\nZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.\nZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.\nFurther information at ZEISS India.\nThe QMS Manager is responsible for establishing, implementing, maintaining and continually improving the Quality Management System across the organization.\nThe role will ensure that the company's QMS is compliant with applicable standards, customer requirements and internal procedures, and that all processes are effectively documented, controlled, monitored and improved.\nThe position will focus specifically on QMS governance, documentation, audits, CAPA, risk management, change control, management review and continual improvement.\nKey Responsibilities\nA. QMS Development & Maintenance\nDevelop, implement and maintain the company's Quality Management System.\nEstablish and maintain the Quality Manual, Quality Policy, procedures, SOPs, work instructions and QMS formats.\nEnsure QMS processes are implemented consistently across all applicable departments.\nPeriodically review the QMS for effectiveness and suitability.\nIdentify gaps in the existing system and implement improvements.\nEnsure the QMS remains aligned with business and customer requirements.\nB. Document Control\nEstablish and maintain an effective document-control system.\nControl creation, review, approval, revision and distribution of QMS documents.\nEnsure only current and approved documents are available at points of use.\nControl obsolete documents and maintain revision history.\nMaintain the master list of controlled documents.\nEnsure proper control and retention of quality records.\nDefine document and record retention requirements.\nMonitor compliance with document-control procedures.\nC. Internal Audit\nPrepare and maintain the annual internal audit program.\nDevelop audit schedules based on process importance, risk and previous audit results.\nConduct and/or coordinate internal QMS audits.\nEnsure auditors are appropriately trained and independent where required.\nPrepare audit reports and communicate audit findings.\nMonitor corrective actions arising from internal audits.\nVerify effectiveness of actions before closure.\nMaintain complete internal-audit records.\nD. External & Certification Audits\nAct as the primary QMS coordinator for certification and surveillance audits.\nCoordinate customer and third-party QMS audits.\nPrepare the organization for external audits.\nEnsure required QMS documents and records are readily available.\nCoordinate responses to audit findings.\nTrack corrective-action commitments and closure.\nMaintain audit history and certification records.\nEnsure timely preparation for upcoming audits.\nE. CAPA Management\nEstablish and maintain the organization's CAPA system.\nReview NCRs, audit findings, customer complaints and recurring issues requiring CAPA.\nEnsure appropriate root-cause analysis is performed.\nMonitor corrective and preventive action plans.\nTrack CAPA status and overdue actions.\nVerify objective evidence of implementation.\nEvaluate CAPA effectiveness before closure.\nIdentify recurring issues and recommend systemic improvements.\nF. Non-Conformity Management\nMaintain the QMS process for handling non-conformities.\nEnsure non-conformities are properly documented and investigated.\nMonitor corrective-action requirements.\nMaintain records of non-conformities and their disposition.\nAnalyze non-conformity trends.\nEscalate significant or recurring QMS issues to management.\nG. Risk Management\nEstablish and maintain the QMS risk-management framework.\nCoordinate identification and assessment of process risks.\nMaintain risk registers where applicable.\nEnsure risk assessments are reviewed following significant changes or incidents.\nMonitor risk-control actions.\nIntegrate risk-based thinking into QMS processes.\nEnsure high-risk processes receive appropriate management attention.\nH. Change Management\nEstablish and maintain the QMS change-control process.\nEnsure changes to processes, documents, systems and organizational requirements are formally evaluated.\nAssess the quality and QMS impact of proposed changes.\nEnsure appropriate approvals are obtained before implementation.\nMaintain change-control records.\nVerify effectiveness after implementation where required.\nI. Management Review\nPlan and coordinate Management Review Meetings.\nPrepare the QMS Management Review agenda and inputs.\nConsolidate required performance information and QMS data.\nRecord management decisions, actions and responsibilities.\nTrack Management Review action items through to closure.\nMaintain Management Review records.\nMonitor effectiveness of actions arising from Management Review.\nJ. QMS Performance Monitoring\nEstablish and monitor QMS-related KPIs, including:\nInternal audit completion\nAudit finding closure\nCAPA on-time closure\nCAPA effectiveness\nDocument review compliance\nTraining compliance related to QMS\nCustomer-audit findings\nCertification-audit findings\nRecurring non-conformities\nManagement Review action closure\nQMS improvement actions\nPrepare periodic QMS performance reports for management.\nK. Training & QMS Awareness\nDevelop QMS awareness and training programs.\nEnsure employees understand applicable QMS procedures and responsibilities.\nCoordinate training on document control, CAPA, internal auditing, risk management and other QMS requirements.\nMaintain QMS training records.\nMonitor effectiveness of QMS-related training.\nL. Continual Improvement\nIdentify opportunities to improve the effectiveness of the QMS.\nDrive QMS improvement projects.\nAnalyze audit, CAPA, non-conformity and other QMS data to identify systemic issues.\nPromote preventive and risk-based approaches.\nReview the effectiveness of implemented QMS improvements.\nYour ZEISS Recruiting Team:\nJayashree V","description_format":"text","description_chars":6141,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hardware","Health Care","Media & Entertainment","Surgical Instruments & Devices"],"lifecycle":[{"event":"open","at":"2026-09-28T11:57:26Z"}],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":0.9,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":31,"reasons":["conf:52","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/zeiss-qms-lead","json_url":"https://alion.io/job/zeiss-qms-lead.json","meta":{"generated_at":"2026-10-01T17:55:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":146,"day_limit":5000,"remaining_today":4854,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}