{"id":3601721,"url":"https://alion.io/job/zeiss-supply-chain-analyst-2","title":"Supply Chain Analyst","company":{"id":5290,"name":"Zeiss","domain":"zeiss.com","url":"https://alion.io/company/zeiss","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":175,"ghost_share":0,"stale_share":0.783,"repost_share":0.011,"time_to_fill_p50_days":40,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-02T09:29:12Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T22:23:11Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"ZEISS in India\nZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.\nZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace.\nFurther information at ZEISS India.\nPosition Overview\nThe Control Tower Operations Analyst is responsible for end-to-end supply chain visibility, order health management, and fulfilment performance across ZEISS India. Acting as the nerve centre of operations, this role monitors, analyses, and resolves supply chain disruptions in real time - ensuring every order reaches the customer perfectly, on time, every time.\nKey Responsibilities\n1. Order Management & Availability\nMonitor end-to-end order lifecycle from booking to delivery across all channels\nTrack product availability and replenishment triggers to prevent stockouts and service failures\nIdentify at-risk orders proactively and drive corrective actions before SLA breach 2. On-Time Delivery & Fulfilment\nOwn OTD performance across regions, customers, and product lines with daily tracking\nCoordinate with 3PLs, carriers, and warehouses to resolve in-transit exceptions\nEnforce order processing timelines and warehouse dispatch adherence 3. Problem Solving, RCA, CAPA & Process Governance\nLead structured RCA (5-Why, Fishbone) for delivery failures, order errors, and availability gaps\nDevelop and track time-bound CAPA plans to eliminate repeat failures\nIdentify process gaps, implement SOP improvements, and improve metrics 4. Metrics & Reporting\nOwn scorecards across: Perfect Order Rate · OTD · Productivity · Customer Experience · Availability · Inventory Ageing\nMonitor inventory ageing buckets and drive clearance actions with planning and commercial teams\nMaintain live dashboards and present insights at weekly ops and monthly business reviews 5. Stakeholder Management\nCoordinate across Sales, Customer Service, Logistics, Warehouse, and Finance\nEngage 3PLs, distributors, and carriers for proactive issue resolution\nDrive cross-functional alignment on escalations and improvement initiatives\nRequired Qualifications & Skills\n3-6 years in Supply Chain Operations, Logistics, or Order Management\nHands-on experience with RCA, CAPA, and SOP development\nProficiency in SAP, Power BI, and Advanced Excel\nHigh attention to detail with structured problem-solving capability\nStrong stakeholder management and communication skills across SCM, warehouse, and finance teams\nYour ZEISS Recruiting Team:\nManoj Badaik","description_format":"text","description_chars":2773,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Supply Chain","Surgical Instruments & Devices","Eyewear","Medical Imaging Systems"],"lifecycle":[{"event":"open","at":"2026-11-02T09:29:12Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":40,"reasons":["conf:24","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/zeiss-supply-chain-analyst-2","json_url":"https://alion.io/job/zeiss-supply-chain-analyst-2.json","meta":{"generated_at":"2026-11-09T05:27:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":575,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5290},"rest":"https://alion.io/mcp/rest/get_company?id=5290"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzeiss-supply-chain-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzeiss-supply-chain-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzeiss-supply-chain-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zeiss-supply-chain-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzeiss-supply-chain-analyst-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3601721}},{"tool":"search_jobs","arguments":{"company":"zeiss.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3601721},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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