{"id":4191089,"url":"https://alion.io/job/zelh-track-trace-rep","title":"Track & Trace Rep","company":{"id":4531508,"name":"Zelh","domain":"zelh.com","url":"https://alion.io/company/zelh-2","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Belgrade, Serbia"],"countries":["RS"],"hiring_countries":["RS"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-10T11:22:19Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-12T19:22:14Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About us:\nZelh is a fast-growing, passionate outsourcing company.\nOur mission is to be the most reliable company by offering and maintaining consistently high-quality services.\nWe achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!\nAt this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.\nResponsibilities:\nDaily communication with drivers and customers\n\nNotifying appropriate parties of any issues\n\nInputting updates into the system\n\nAnswering incoming calls from clients\n\nScheduling appointments\n\nMaintaining current knowledge of market trends in the transportation marketplace\n\nOther duties as required by business needs or as assigned\n\nWorking conditions:\nWork schedule:\n\nOption 1:\nWork Schedule: Friday - Monday, 9:00 AM - 8:00 PM EST\nOption 2:\nWork Schedule:\nTuesday - Thursday: 5:00 PM - 1:00 AM EST + Saturday - Sunday: 1:00 PM - 9:00 PM EST\nCompetitive Salary in USD\n\nRemote mode of work\n\n10+ business days of paid time off\n\nTeam building and corporate events\n\nEquipment provided\n\nA supportive team\n\nRequirements\nUpper-Intermediate (B2) English level is A MUST\n\nAbility to work in a high-stress/paced environment\n\nOutstanding organizational and coordination abilities\n\nExcellent communication and interpersonal skills\n\nExperience in Customer Support will be appreciated\n\nPC proficient (Microsoft Office preferred)\n\nExcellent problem-solving abilities","description_format":"text","description_chars":1638,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Serbia","iso":"RS","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Recruiting & Staffing","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-11-12T19:22:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:1","win:early"],"computed_at":"2026-11-12T20:29:36Z"},"pay":null,"html_url":"https://alion.io/job/zelh-track-trace-rep","json_url":"https://alion.io/job/zelh-track-trace-rep.json","meta":{"generated_at":"2026-11-12T20:29:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43284,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4531508},"rest":"https://alion.io/mcp/rest/get_company?id=4531508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzelh-track-trace-rep"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzelh-track-trace-rep"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzelh-track-trace-rep"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zelh-track-trace-rep\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzelh-track-trace-rep"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4191089}},{"tool":"search_jobs","arguments":{"company":"zelh.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4191089},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}