{"id":2621800,"url":"https://alion.io/job/zen-educate-product-operations-manager","title":"Product Operations Manager","company":{"id":51639,"name":"Zen Educate","domain":"zeneducate.com","url":"https://alion.io/company/zen-educate","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":82,"open_postings":18,"ghost_share":0.222,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":162000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":42},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Jira","optional":false}],"status":"live","first_seen_at":"2026-10-15T10:44:36Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T04:00:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":0},"description":"London HQ (Oval)\nHybrid (3 days in office)\nFull-time\nOur Vision\nEvery child deserves a better start toward the best possible future. The right educator in the right classroom at the right time can change a child’s chances for a better life. Yet too much of our education system’s time, money, and talent are lost to inefficiency.\nAt Zen Educate, we’re changing that through technology: helping schools save millions in tight times, helping educators find work that rewards their skills and fits their lives, and building a better-educated society that invests its best in every child.\nHi, I’m Dan Cohen\nI’m the Chief Product Officer here at Zen Educate. We’ve already helped schools save over £40 million so far. That feels great, but it just shows what’s possible when the system works better, and we have a long way to go.\nNow we’re scaling fast in the UK and US, and the next chapter is about building the machine that keeps delivering that outcome at scale. With our Product & Technology team growing very rapidly around the world, we are squarely in the \"messy middle.\" We are moving away from heavy, sprint-based processes toward a high-velocity, Mission-based operating model. We need a Product Operations Manager to be the architect of this system.\nWhat “Product Ops” Means Here\nAt Zen, “product ops” doesn’t mean creating bureaucracy or being a Jira administrator (especially as we don’t use Jira). It means building the system behind the system. You’ll have read Product Operations by Melissa Perri and understood how a Product-led central-nervous system for our org can drive better PDLC outcomes for our Schools and Educators.\nYou won't be managing the product itself; you'll be product-managing how we build products. We focus on Missions over Sprints and Outcomes over Outputs. You’ll care more about reducing friction and driving commercial and human impact than about what shape the solution takes.\nWhat You’ll Be Doing\nGuardian of our Ways of Working: Own and refine our Mission-based deployment model. You'll ensure teams move from \"Pitch\" to \"Launch\" with maximum autonomy and minimum bloat.\n\nManage the \"Single Front Door\": Run our weekly Triage sessions. You’ll be the gatekeeper for the business, ensuring all requests are framed as clear Missions with a business case before they reach our Investment Committee.\n\nOwn the \"Single Pane of Glass\": Maintain our central dashboard of core metrics (our HUD). You’ll ensure Product Managers have self-serve access to the data they need to prove their Mission’s impact.\n\nStandardize Rituals: Refine our \"Mission Control\" and \"Waypoints\" so the team has a clear rhythm of progress without a calendar full of empty meetings.\n\nOperational Glue: Work closely with Design, Engineering, and Growth to ensure smooth product launches and total cross-functional alignment. You’ll deliver the \"Weekly Pulse\" to keep the wider company informed.\n\nThe kind of person we’re looking for\nThe Systems Thinker: You get itchy when there’s too much inefficiency. When you see a problem solved twice, you build a repeatable habit so it never happens a third time.\n\nThe Pragmatic Mediator: You can hold multiple perspectives, keep your head when things are moving fast, and help a team find alignment without fuss.\n\nThe Outcome-Obsessed: You believe in \"buying our commodities and building our differentiators.\" You want to spend time on what actually moves the needle for schools and teachers.\n\nThe Experience We Think Helps\n5+ years in Product Operations, Product Management, or Business Operations scaling systems with measurable impact.\n\nScale-up Experience: You’ve navigated the \"messy middle\" of a fast-growing company (Series B/C/D).\n\nData Literacy: You are comfortable working with BI systems and product analytics to turn raw data into a strategic narrative.\n\nChange Management: You have a track record of optimizing development lifecycles and managing a modern product tech stack.\n\nCommunication: Evidence of making complex systems simple and usable for diverse teams.\n\nWhat You’ll Get\nWork that directly improves children’s futures.\n\nCompetitive salary and stock options.\n\n25 days holiday plus bank holidays.\n\nA culture that values clarity, pace, and sustainability alongside human kindness.\n\nHow We Hire\nWe keep it simple:\nIntro chat - a real conversation about your journey.\n\nProduct Ops deep dive - how you think and the systems you’ve built.\n\nTask & Meet the Team - a practical look at how we’ll work together.\n\nIf you’re excited by the idea of building the operational machine that gets the right educator into the right classroom at the right time, let’s talk.","description_format":"text","description_chars":4620,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Stock options"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-10-15T13:39:14Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-16T06:21:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":73,"reasons":["conf:1","urgency","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/zen-educate-product-operations-manager","json_url":"https://alion.io/job/zen-educate-product-operations-manager.json","meta":{"generated_at":"2026-10-16T08:10:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6072,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51639},"rest":"https://alion.io/mcp/rest/get_company?id=51639"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzen-educate-product-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzen-educate-product-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzen-educate-product-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zen-educate-product-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzen-educate-product-operations-manager"}]}