{"id":2030162,"url":"https://alion.io/job/zenbusiness-business-services-coordinator","title":"Business Services Coordinator","company":{"id":703489,"name":"Zenbusiness","domain":"zenbusiness.com","url":"https://alion.io/company/zenbusiness","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tallahassee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":80000,"period":"year","method":"role_country_seniority_unknown","sample_n":9949},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T11:06:03Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-19T11:58:13Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Who We Are\nWe started our company to help others launch and run their own businesses, at any stage. The way we help is by keeping it simple and supporting entrepreneurs one step at a time. Put simply: our mission is to enable anyone to start, run, and grow their business while avoiding the common pitfalls that derail hopeful entrepreneurs. No more having to wade through forms, taxes, or ongoing state compliance. \nWe are a remote company based in Austin, Texas. We have team members from Florida to Oregon and all points in-between. Take pride in your work knowing that it shapes how people all across the country reach their goal of starting, running, and growing their business. \nIf the idea of helping people and working with a genuinely caring, supportive team excites you, then you’ve come to the right place.\nThe Role\nZenBusiness is seeking an enthusiastic and detail-oriented Business Services Coordinator to support a rapidly growing team of filing and compliance agents. The ideal candidate prides themselves on being organized, collaborative, reliable, dependable, and self-motivated. You look at a pile of papers, and can’t wait to organize and file them all. Nothing is as satisfying as a beautifully executed to-do list. And teamwork makes the dream work one of your core values. The position requires exceptional attention to detail, good communication skills, precise response times, and high-volume data and task organization. \nThis position will report to our Business Services Manager. We are looking for someone who can work in-office with full-time availability Monday through Friday during office hours 8 am - 5 pm (local time).\nResponsibilities\nAdministrative support, including customer and government agency correspondence, document management, and other department support functions, as needed.\nMaintain and file all department records (such as evidence, correspondence, and receipts) according to records management protocols and naming conventions.\nPrepare and send mail via USPS and/or FedEx.\nReceive and process incoming mail and Federal Express, and distribute them to the appropriate recipient(s).\nAct as the main point of contact for Service of Process (SOP) documents. Duties include, but are not limited to, accepting service, preparing documents to be forwarded to clients, preparing rejection letters, and emailing copies of documents to clients as needed.\nScan documents and upload them to the company database.\nMaintain a high level of professionalism with office staff, Processor Servers, Clients, and other stakeholders. \nEnsure Salesforce data integrity by updating Cases, Accounts, and other objects as instructed during and after each customer contact.\nStay updated on product knowledge and take the initiative to expand industry knowledge.\nQualifications\nHigh School Diploma, GED, or relevant industry experience. \nExcellent written and verbal communication skills.\nHistory and proven experience in effectively prioritizing workload to meet objectives.\nExperience with Salesforce or other CRM applications.\nExcellent interpersonal communication skills.\nDemonstrated ability to work independently.\nAbility to adapt to ever-changing priorities with a positive and constructive attitude.\nComfortable with a rapidly growing tech startup's pace, dynamic environment, and ambiguity, including cross-functional problem-solving and collaboration, process and system optimization, and new product and service launches.\nPrevious experience in an office environment.\nBonus Qualifications\nData Entry experience\nAdobe DC and Salesforce knowledge\nmacOS and G-Workspace knowledge is a plus! \nCollege degree preferred\nRemote Culture. A great company culture leads to happy employees, and happy employees lead to happy customers. We provide our employees with good salaries, benefits, equity, and interesting challenges that have a positive impact. \nLet’s stay connected! We believe in staying connected, and we have a weekly “All Hands” meeting every week. We also have a social committee that hosts frequent events. We’ve held a virtual talent show, costume competitions, monthly lunch and learn series, Hackathons and more! \nBenefits. The company offers various benefits to employees and their dependents, including medical, vision, dental, disability, and life insurance, as well as parental and military leave. Other benefits include an employee assistance program, 401k + match, annual bonus, pet insurance, and RSUs. Paid parking* and 10 paid holidays are also provided. \nDiversity, Equity and Inclusion. We believe in diversity, equity & inclusion. At ZenBusiness, every voice counts no matter your race, ethnicity, gender, sexual orientation, age, location, or background. We celebrate the diversity of our teams, knowing that our products, services, and customers thrive best when we lean into and celebrate our differences.\nPlease check out our careers' page to learn more about our culture, benefits, and open opportunities.\n*applicable to in-office employees","description_format":"text","description_chars":4997,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Legal Services","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-07T14:04:49Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.776,"p_room":0.9,"age_days":11,"expected_fill_days":32,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/zenbusiness-business-services-coordinator","json_url":"https://alion.io/job/zenbusiness-business-services-coordinator.json","meta":{"generated_at":"2026-10-19T14:54:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11012,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":703489},"rest":"https://alion.io/mcp/rest/get_company?id=703489"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzenbusiness-business-services-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzenbusiness-business-services-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzenbusiness-business-services-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zenbusiness-business-services-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzenbusiness-business-services-coordinator"}]}