{"id":2452532,"url":"https://alion.io/job/zendbox-hr-operations-assistant","title":"HR Operations Assistant","company":{"id":689106,"name":"Zendbox","domain":"zendbox.io","url":"https://alion.io/company/zendbox","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Paddock Wood, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34000,"max":38000,"currency":"GBP","period":"year","gross":null,"usd_annual":50223},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T15:12:18Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T12:13:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Zendbox is a fast-growing, tech-led eCommerce fulfilment and distribution business in Kent. We help ambitious brands scale by delivering smart, reliable warehousing and logistics solutions - and we’re now looking for an experienced HR Operations Assistant to support our next stage of growth.\nAbout the Role\nWe are seeking a motivated and ambitious HR professional to support our Human Resources, Operations and Resource Management teams. This role plays a key part in the smooth running of our warehouse operation by leading recruitment, onboarding, training, performance management, absence management, workforce planning and overall people development.\nSitting at the heart of a fast paced, high growth ecommerce warehouse, you will help drive performance, quality and efficiency while supporting the development of our operational teams. If you are proactive, people focused and passionate about delivering results through strong workforce and resource management, we want to hear from you\nKey Responsibilities\nPeople Operations\nLead recruitment for warehouse and operational roles. \nManage end to end onboarding and induction processes. \nMaintain accurate employee records, contracts and HR documentation. \nSupport training plans, skills development and performance review cycles. \nSupport managers with disciplinary, grievance and capability cases. \nLead absence management, including monitoring attendance, generating reports, conducting return to work meetings and supporting managers with long term or repeated absence cases. \nRespond to day to day HR queries from employees and managers. \nAssist with HR reporting, compliance tasks and payroll support. \nPerformance, Resource and Operational Support\nMonitor performance data and work with managers to achieve operational targets. \nProduce labour planning using existing software and forecasts aligned to operational demand. \nEnsure timesheet accuracy and support scheduling requirements. \nPromote a positive workplace culture focused on communication, wellbeing and accountability. \nUphold safety, compliance and best practice across the warehouse environment. \nRequirements\nExperience in a fast paced, high volume warehouse, fulfilment or operational environment. \nPrevious HR, people management or resource planning experience. \nStrong communication skills with the ability to influence, coach and support managers. \nExcellent organisational and documentation skills. \nExperience managing absence processes, including return to work meetings and attendance improvement plans. \nAbility to analyse people, performance and labour data to support decision making. \nProactive, resilient and comfortable working in a dynamic environment. \nPassion for people development, culture and continuous improvement. \nRequirements\nExperience in a fast paced, high volume warehouse, fulfilment or operational environment. \nPrevious HR, people management or resource planning experience. \nStrong communication skills with the ability to influence, coach and support managers. \nExcellent organisational and documentation skills. \nExperience managing absence processes, including return to work meetings and attendance improvement plans. \nAbility to analyse people, performance and labour data to support decision making. \nProactive, resilient and comfortable working in a dynamic environment. \nPassion for people development, culture and continuous improvement. \nBenefits\nCompetitive salary £34,000 - 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