{"id":2104762,"url":"https://alion.io/job/zendesk-data-engineer-ii","title":"Data Engineer II","company":{"id":369,"name":"Zendesk","domain":"zendesk.com","url":"https://alion.io/company/zendesk","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":28,"ghost_share":0,"stale_share":0.607,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Data Science","role_family":"Data Science","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":125000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":782},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude Code","optional":false},{"name":"Copilot","optional":false},{"name":"Cursor","optional":false},{"name":"ETL/ELT","optional":false},{"name":"Git","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"Anthropic","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true},{"name":"Gemini","optional":true},{"name":"OpenAI","optional":true}],"status":"live","first_seen_at":"2026-10-08T19:53:15Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T09:35:16Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description\nZendesk is looking for a customer-focused Data Migration Engineer II to help enterprise customers successfully migrate their business-critical data into and out of Zendesk. This role combines software engineering, data engineering, customer consulting, and AI-assisted development to design scalable migration solutions that enable successful customer implementations.\nAs a Data Migration Engineer II, you will partner directly with customers, Project Managers, Technical Architects, and Product teams to understand complex business requirements and translate them into secure, reliable, and efficient migration solutions. You will build reusable migration tooling, automate repetitive processes, leverage AI-assisted development to improve engineering productivity, and continuously improve the migration experience for both customers and internal teams.\nThis role is ideal for an engineer who enjoys solving complex technical challenges, working directly with customers, building automation, and using modern engineering practices to improve delivery quality and efficiency.\nWhat you get to do every day:\nPartner with enterprise customers to understand their migration requirements and design scalable migration solutions.\nDevelop, maintain, and enhance migration tooling and automation frameworks.\nDesign, build, and optimize data extraction, transformation, validation, and loading (ETL) processes.\nCreate reusable utilities that reduce implementation effort across migration projects.\nUse AI-assisted software development tools (GitHub Copilot, ChatGPT, Cursor, Claude Code, or similar) to improve engineering productivity while maintaining high standards for code quality, security, and testing.\nDevelop intelligent automation for data validation, field mapping, reconciliation, exception handling, and migration reporting.\nBuild containerized migration solutions that can be deployed consistently across customer environments.\nWork closely with Technical Architects and Project Managers to deliver successful customer implementations.\nTroubleshoot complex migration issues involving APIs, databases, integrations, and application data.\nContinuously improve migration frameworks, engineering standards, documentation, and best practices.\nMaintain technical expertise across the Zendesk platform, APIs, import/export capabilities, and integration technologies.\nContribute ideas that improve automation, delivery efficiency, customer experience, and overall migration quality.\nBasic Qualifications\n3+ years of professional software engineering experience.\n2+ years of Python development experience.\nStrong SQL skills and experience working with relational databases \nExperience working with REST APIs, JSON, XML, CSV, and other structured data formats.\nExperience with Git and collaborative software development workflows.\nExperience troubleshooting complex data transformation and integration challenges.\nExperience using AI-assisted software development tools (GitHub Copilot, ChatGPT, Cursor, Claude Code, or similar) as part of the software development lifecycle.\nStrong analytical and problem-solving skills.\nExcellent written and verbal communication skills.\nAbility to manage multiple concurrent customer projects in a fast-paced environment.\nBachelor's degree in Computer Science, Engineering, Information Systems, or a related technical field.\nPreferred Qualifications:\nExperience delivering software in a Professional Services, Consulting, or customer-facing engineering environment.\nExperience building cloud-native applications using AWS, Azure, or Google Cloud.\nExperience building automation frameworks and developer tooling.\nExperience integrating with SaaS platforms through REST APIs.\nFamiliarity with Large Language Models (OpenAI, Anthropic, Azure OpenAI, Google Gemini, or similar) through APIs or AI development tools.\nExperience creating AI-assisted engineering workflows or developer automation.\nUnderstanding of software architecture, clean code principles, and software design patterns.\nSuccessful engineers in this role:\nDeliver reliable, scalable migration solutions that exceed customer expectations.\nBuild reusable automation that reduces implementation effort and improves consistency.\nUse AI responsibly to accelerate development while maintaining engineering excellence.\nIdentify opportunities to eliminate manual work through automation and tooling.\nCommunicate effectively with customers and internal stakeholders.\nContinuously improve engineering standards, migration processes, and customer outcomes.\nShare knowledge through documentation, mentoring, and collaboration.\n\n #LI-MR7\nPlease note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).\nThe intelligent heart of customer experience\nZendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.\nZendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.\nAs part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.\nZendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.\nZendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to  with your specific accommodation request.","description_format":"text","description_chars":6719,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRM Software","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-10-08T19:53:15Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/zendesk-data-engineer-ii","json_url":"https://alion.io/job/zendesk-data-engineer-ii.json","meta":{"generated_at":"2026-10-12T13:33:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21284,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":369},"rest":"https://alion.io/mcp/rest/get_company?id=369"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fzendesk-data-engineer-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fzendesk-data-engineer-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fzendesk-data-engineer-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/zendesk-data-engineer-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fzendesk-data-engineer-ii"}]}