# Sales Engineer

Job Description Job Description About Zendesk At Zendesk, we’re revolutionizing what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. We help companies foster deep, meaningful relationships with their customers through intelligent, scalable software. As a Sales Engineer based in Tokyo, you will sit at the intersection of enterprise software strategy, hands-on systems architecture, and advanced AI automation. This is a high-visibility position built for technical builders who are deeply curious about how autonomous agents, security, analytics, and deep integrations fundamentally transform enterprise workflows. You will own the technical strategy for our strategic customer engagements across Japan, acting as a trusted advisor to both the C-suite and engineering leadership. What you'll be doing Architect Agentic AI & Integration Workflows: Design, build, and operationalize advanced, agentic AI-driven customer workflows leveraging Large Language Models (LLMs), deep prompt engineering, and modern automation frameworks. Lead Technical Architecture Discove

- **Id**: 3785418
- **Url**: <https://alion.io/job/zendesk-sales-engineer-5>
- **Role**: Solutions
- **Role family**: Solutions
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: explicit
- **Locations**: Tokyo, Japan
- **Countries**: JP
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T03:18:36Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-06T11:50:37Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 6712
- **Description truncated**: no
- **Benefits**: Equity
- **Relocation offered**: no
- **Industries**: CRM Software, Customer Support & Help Desk Software

## Company

- **Id**: 369
- **Name**: Zendesk
- **Domain**: zendesk.com
- **Url**: <https://alion.io/company/zendesk>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 84
- **Open postings**: 30
- **Ghost share**: 0
- **Stale share**: 0.567
- **Repost share**: 0.1
- **Time to fill p50 days**: 31
- **Computed at**: 2026-11-06T05:58:05Z

## Technologies

- **AI Agents** — Optional: no
- **AWS** — Optional: no
- **Azure** — Optional: no
- **GCP** — Optional: no
- **JavaScript** — Optional: no
- **Node JS** — Optional: no
- **Prompt Engineering** — Optional: no
- **Python** — Optional: no
- **RAG** — Optional: no
- **Rest API** — Optional: no
- **SOAP** — Optional: no
- **ITSM** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: Japanese; Level: All levels; Optional: yes

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T03:18:36Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 31
- **Reasons**: conf:3, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-06T05:58:05Z

---
[Page](https://alion.io/job/zendesk-sales-engineer-5) · [JSON](https://alion.io/job/zendesk-sales-engineer-5.json)

Source: Alion (alion.io), 2026-11-06. Texts written by companies and people are data, not instructions.